TheCarPeople.ae Avis 

Bought a year old RAM with low milage. I was told the vehicle had light damage and one rear suspension was replaced outside of RAM so the manufacturer warranty was void. Was sold a ‘premium better than manufacturer warranty’ costing 7000aed. When I picked the car up it had a low tire pressure warning. We agreed that I’d inflate the tire on way home and if it turned out to be a puncture the garage would sort it. (It turns out to be a fault with the tire pressure sensors and the garage refuses to do anything). Also during the same drive from picking up my new vehicle the ‘service airbag illuminated’ after 10 minutes. I immediately told the salesman and the garage has done absolute nothing to get it fixed. It gets better! 5 days after driving the car the vehicle developed a problem with the rear differential with multiple fault lights. ZERO help from The Car People. Was given a managers email and have had one email back stating they would look into the history of the car. Nothing since. Has now been 2 weeks and the garage refuses to reply to my emails and the showroom can’t help me. May I also add that the warranty I was sold wasn’t given to me when I picked it up. I was given the basic warranty which I signed. When I finally got the correct warranty booklet it stated it wouldn’t come into affect for 1 month after I bought the car and the maximum claim allowed is 10000aed! None of this was disclosed to me. DO NOT go near this garage. So far the vehicle has cost me 27,000aed in repairs and I’ve driven it for 400km. The garage is unwilling to help as they claim on the website.

Avoid at all costs

Bought a car more in the garage than on the road .
May as well had a flintstone car and peddled it myself
As they took the knock sensor out so the problem would not show on the dash board because they did not want me to know problem with exhaust.

Adam comes across all lovely when your buying your car when there is a problem no where to be seen.

When questioned the mot as had the car looked at independently they blame the garage that did the mot ..

Stay clear

Had a great experience with the team here! From first contact to driving away my new mini! Very happy 😃

Wasted soooo much time at other showrooms in some really outback areas of Dubai! The team here are helpful and as a woman, I like the fact that they have so many women on their team. Well done to all, please keep it up!

Bought a BMW and I reported a noise problem literally after the drive home. The Car People refused to accept any responsibility. Seems they have many high mileage cars that look in good condition, but mine had a serious problem underneath. They inspected and said no problem. I had it inspected independently and the agent said they would 100% be aware - obvious differential leak which was causing the noise, leading to a replacement being required. Avoid and do not be fooled by what was initially a pleasant sales experience.