The Coffeevine Avis 

241
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I have been using it for years and everytime I get best quality of beans. Only downside is getting a bit of expensive year over year :)

Noté 5 sur 5 étoiles

The coffee selection is always high quality, beautifully roasted, and truly reflects the best of specialty coffee from around Europe. Each box is like a new adventure. Shipping is reliable, the pac... Voir plus

Noté 5 sur 5 étoiles

I've been using Coffeevine for almost a year now and it's honestly Europe's best coffee subscription. Being cooped up at home during a tough 2020, having access to world-class coffee from across the w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Without a doubt europes best coffee subscription service at the moment. Could not reccomend this subscription service enough!! You get to try a wide variety of amazing coffees from every corner of E... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en café
  2. aussi dans
  3. Boutique de café

Écrit par l'entreprise

The Coffeevine brings you one step closer to the world's best roasters. Discover exciting and freshly roasted crowd pleasers alongside rare and unique lots and have your monthly coffee supply delivered straight to your door. We ship to hundreds of happy customers in over 40+ countries every month.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

241 avis

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4,8

Tous les avis

(241)

9 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

They did not honor the request on how to distribute the bags in the subscription order

They did not honor the request on how to distribute the subscription coffees (i.e. which to include more of, which less), which I included in the order (as per their instruction).

Imo overpriced.

21 mai 2024
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Réponse de The Coffeevine

Hi Dejan.
Indeed, we didn't send you the coffes you requested because your request was poorly spelled and unclear. However, as we already said in a private email conversation, if you had just sent us a quick note to alert us of this error, we would have made it up to you immediately by sending the missing bags out. Shame you didn't give us that opportunity and chose instead to post this negative review instead. We even offered a refund but some people clearly prefer to badmouth a small business instead. 🤷🏻‍♂️ We wish you well though.

Noté 5 sur 5 étoiles

Great Stuff Everytime!

The Coffeevine is a highly reliable platform to source specialty coffee from. It is not feasible to order bags from global roasters in my country, but this subscription makes things much easier. I recently ordered Dark Horse’s Hydro Honey from here, and it was a pure delight. The monthly curations do tend to feature Washed coffees most often.

The main man, Alex, is a very professional and passionate guy. His reels on Instagram are entertaining and you can tell he enjoys what he does. My interactions with him have been very straightforward and I ask him for coffee recommendations from time to time.

All in all, The Coffeevine has been very helpful in ensuring I’ve got top-quality bags every month. I would highly recommend their services to anyone interested in specialty coffee.

20 juin 2024
Avis spontané
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Réponse de The Coffeevine

Hey Anirudh. Thanks for your extensive and lovely review. It's a great to have you as a customer and to share so many wonderful coffee moments with you. Glad we could find a solution to your issue. Always here to help!

Noté 5 sur 5 étoiles

Fantastic!

Fantastic, well-rounded coffee subscription service — great monthly selection of coffees, high-quality materials including a helpful brewing guide, quick and transparent shipping, and good e-mail commmunications.

23 avril 2024
Noté 4 sur 5 étoiles

all good :-)

all good :-)

21 mars 2024
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Réponse de The Coffeevine

Hi Colin. Thanks for your review. We offer two different shipping methods and you chose to go for the cheaper one, which is slower. Maybe opt for our UPS option next time if you want a faster delivery?

Noté 5 sur 5 étoiles

Excellent and friendly service

Excellent and friendly service. I order the filter subscription and I had a problem with the delivery and Coffee vine went above and beyond in finding a solution. Apart from their service the product has been well received and I'm enjoying coffee from Roasters normally unavailable to me. Highly recommend

22 janvier 2024
Noté 5 sur 5 étoiles

Well this is just a perfect way to get…

Well this is just a perfect way to get to know european roaster scene. All lots a perfect, sometimes very different from each other. Honestly I regret I didn't find it earlier. Thank you, the Coffeevine team for the perfect work.

The ordering process is easy, you can choose how many different coffees you want, the shipping costs are more that affordable.

23 janvier 2024
Noté 5 sur 5 étoiles

Coffeevine’s curation and expertise rules

Coffeevine is a coffee lover’s dream. I recently moved to Europe from the US, and I’m a bit of a coffee snob, so I was struggling to get to know the European roaster landscape and where to find truly good specialty roasters. Coffeevine’s curation is great, and I love that the subscription comes with a brewing guides, too. It’s nice to have a curation that you can trust. But that said, I don’t think you have to be a snob like me to appreciate it, you can just want to try a variety of coffee roasters and know that what’s being picked is GOOD coffee. Also S/O that snobs like me will appreciate - the timing of their shipments from roast dates is great.

29 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Loving the whole experience

Loving the whole experience! Every month I wait a bit impatiantly for my coffeevine order to arrive - even though it always is on time. The filter coffee they select is so delicious and I‘ve been loving the roasters they work with. What‘s more is that the coffee is always freshly roasted, I have no idea how they manage do that with all the shipping! The little magazine that comes with every order and the packaging are very nice details as well.

15 décembre 2023
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Réponse de The Coffeevine

Hey Stefanie. Thank you for those kind words. They really mean a lot to us. So nice to have you on board!

Noté 5 sur 5 étoiles

Coffee diversity

Coffee diversity, good communication..

14 décembre 2023
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Réponse de The Coffeevine

Hey Bilal. Thank you for being a customer! We're happy that you're on board.

Noté 4 sur 5 étoiles

Coffee is tasty and fresh

Coffee is tasty and fresh, but we need something stronger. Not bitter but with more body

I'd love to try the Italian roast please

14 décembre 2023
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Réponse de The Coffeevine

Hi Raanan. Thanks for your review. As you know, we source our coffees from different leading roasters and 'strength' is a relative term. To some people, a filter roast can be strong and to others, a dark espresso roast is not strong enough. Our roasters work with carefully applied roast profiles to bring out the best flavour of each coffee. Maybe you prefer a different style of roast that is more akin to an Italian roast? In any case, we hope you enjoy our coffees.

Noté 5 sur 5 étoiles

Solid selection

Solid selection, you get surprised every month by his labor of love on each single coffee.

2 août 2023
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Réponse de The Coffeevine

Hi Luca. Thank for your lovely message. We're so happy to hear that you love what we do.

Noté 5 sur 5 étoiles

Keep it going!!

Alex is great!! What he has made with The Coffeevine is a huge milestone. I love having different coffees from all over Europe every month to enjoy and show my loved ones as well. He has called me a few times when to solve issues. The friend that recommended the service was called by him in a caring way to hear out making her come back (life sometimes gets in between you and coffee)

When it comes to the relationship with customers, oh boy! I wish more business were like his, and him.

Don't think for a second if you wanna try out amazing coffees and get the best service out there!!

2 août 2023
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Réponse de The Coffeevine

Hi Laura. Thank you for those kind words. They really mean the world!

Noté 5 sur 5 étoiles

Good selection of coffee!

Always on time, no problem with delivery, great coffees' every month!

16 juillet 2023
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Réponse de The Coffeevine

Thanks for your nice review Matjaz! We're happy to hear that our coffees always reach you on time!

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