Consumer Protection Association Avis 

I had a very pleasant experience with our area manager Simon Raphael. He got us all signed up with no bother whatsoever. I highly recommend using CPA as your IBG if this is something you require.

Following my following complaint, the CPA called right away and they took care of my complaint seriously and resolved the problem I am very happy with their service.

MY ORIGINAL COMPLAINT
I am incredibly upset with the service I've received from the CPA. They have completely ignored me despite multiple attempts to contact them, and they seem to think that it's okay for customers to waste their time chasing them down. It took three phone calls and three emails just to get an acknowledgement - and who knows how many more I would have had to make before seeing any kind of response? It's unacceptable, and they should clearly communicate how many times a customer needs to contact them before getting a response.

We have been working with Simon and the team at The CPA for a few months now. The system is very user friendly, and if we require any additional details or changes to contract the team have always been helpful and responded in a timely manner.

Being new to Business and the necessary Insurances needed I cannot praise Simon Raphael enough - He has guided me through every stage and gone that extra mile to make sure I fully understood and had the tools I needed to incorporate the different types of insurances in our Sales offers. I would certainly recommend to all my business and personnel circle and am truly grateful for his help
Thanks Simon and looking forward to working with CPA in the coming years

We have been members of the CPA for over two years and have always found their customer services to be excellent and prompt at all times. I would highly recommend their services.

We have been with CPA for a while now and this is a great company. Our experience with the compamy has been fantastic.
Simon is the contact person for us and he has been great support from day one. His knowledge about the industry, experience and friendly personality has been instrumental to our company. He is always available whenever we needed any advice or guidence.

We are on our 3rd year with CPA and we couldn't recommend them enough. The staff are very helpful, always on the end of a phone if need be and all requests are actioned within an expected time scale.

We have been with The CPA since 1994, with a gap of about two/three years in the middle where someone said they could do a better job, but we finished up going back with The CPA, so therefore been with them coming up to 25 years.
Friendly and efficient company, and would highly recommend them.
Regards Colin Leeder

I have used The CPA for many years now and Simon always provides us with the best service for us and our customers. Highly recommend using them for insurance backed guarantees and also for consumer confidence.

great company with very user friendly options and a fantastic service to work with

Paul our contact is very helpful ad always on hand for advice when we have a question or queries

Having used the CPA for over 10 years I can confidently say that they provide a great service for both our company and customers

We've been with the CPA for a few years now and have been very impressed with their service. Communication is great when help and advice is needed. 1st Class company, highly recommended!

The CPA give great support & provide my the clients of my small family business security and confirmation of our integrity & honesty along with great peace of mind. The staff are always approachable & are there to smooth out & answer questions or concerns. Thanks guys.

Working with the CPA couldn't be easier, they are so friendly helpful and always on hand to answer my questions and queries and put me at ease, We wouldn't use anyone else.

I have worked with the CPA for 5 years. They really are a helpful company who give honest advise.
They have given me the tools to service my customers and help grow the business.

The company is easy to deal with, Very efficient to resolve and issues we may have. Pail been amazing from day one. we have been with CPA for over 14 years and have no issues what so ever with the company. Look forward to many more.

I have been a member of Trustmark for over 5 years and during this time they have been helpful, informative and professional.

CPA was very helpful from the start, we had the pleasure of Paul Mould helping us to get started. He has gone out of his way many times to help us resolve problems that we came across, even on days he wasn't even working. We will be using CPA all the time now. Couldn't ask for a better service and a better price. It's nice to deal with such upfront and honest people
Thank you to Paul and the team

This so-called guarantee is worthless. It doesn't guarantee that if the job was badly done it will be fixed. The contractor has to have gone out of business as well. So when the contractor told me all his work is guaranteed for 10 years, he was not being honest.

Absolute shocking, do nothing at all to cover you, if a company says they are with these, DO NOT purchase, it's a total blag, ripping off T***S.