The Crafty Bonobo Avis 35

I received a present from this company for my birthday and loved it so much we bought my grandsons a light for Christmas. The remote didn’t work. We messaged the seller and not only did they replace the lights with the remote but a full unit, Excellent customer service. We were really happy with their quick response and replacement in time for Christmas.

Do not order from this website. I wish i read the reviews. Took my money and not received anything. I will be reporting them to trading standards and try to claim my money back from my bank.

Avoid. Paid for a led sign. Never received the item and never received a refund when I asked 2 months after purchasing.

Omg love my order! Open it and tested. Exactly what I ordered, lights work. Arrived the next day. Definitely recommend this company. I'm saving it for my birthday but I can't wait until it's up. I'll add photos in the future if I can. Thank you!

Ordered on Amazon if that helps others feel more reassured. I felt like refunds could be sorted better on here if any worries. I had no issues with anything

I had a really great experience with Crafty Bonobo from start to finish. They firstly communicated really well with me, answering my questions.

And the personalised mirror sign they made is terrific. It looks exactly like the preview you see online. I love the fact it is not actually made of glass. It’s so much lighter and easier to handle (and safer) - but still has super high reflectivity.

The remote controlled LED strip is a separate element. I prefer that too (rather than being hard wired into the sign). When I hung my sign, I positioned the LED strip separately to give the perfect lighting. (If you prefer, it’s been designed to attach directly on the hanging lugs). Also, the LED lighting has a built in switch on the cable, so if the remote breaks, or you lose it, you can still use the lighting.
Very pleased.

I've tried to call
WhatsApp
Email and nothing
On Facebook you see videos of a woman throwing things away and that's what it seems some reviews are awful.

Perfect, next day delivery too.

Great service, delivery as expected within 3 days of ordering. Slight issue with my product, good email communications and dispatch of a new sign the same day. Thank you

We absolutely love our bar sign, it was just what we wanted and looks great. Would definitely recommend to anyone looking for a personalised LED sign, reasonably priced too.

Paid for a few items from Crafty Bonobo but they never sent everything I ordered the only response I recieved was them asking me if I checked the package. They then never responded to any emails at all. So the only recommendation I can give is to avoid them and buy from someone else

I ordered an item 4 weeks ago and still haven’t received it. I have tried to contact them numerous times but they will not answer any emails or get back to you. They have taken my money.

Hi has anyone actually had a delivery from this company, ordered an LED sign in May , I paid £238 and I still haven’t got it , they won’t answer the phone or emails !!! I have the bank onto it now !!!!

Flawed mirror marked and scratched. I paid 84.99 and can't give it as a gift. Refused me a refund despite sending photos. Cheap, flimsy. Don't bother. You would get a classier gift down at home bargains. Scumbags now I don't have a wedding gift to give to my neice.

Ordered a birthday gift which didn’t arrive, emailed them and was asked if I actually ordered despite my money being taken and confirmation of my purchase. Pay pal swiftly refunded me.

Ordered for the first time,absolutely fantastic service! Answered a question promptly ,you get a 10% discount on first order,was dispatched a delivered so fast,the quality is amazing,will definitely order again!