The Delivery Group Avis 

106
TrustScore 3 sur 5

2,8

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Not very impressed at all. They take an age, compared to other couriers. The tracking is completely shambolic, updating on every thing that happens to your parcel (14 steps in 3 days, none of which in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have worked with The Delivery Group for over ten years and the relationship goes from strength to strength. What sets them apart is the genuine access to senior management and the depth of market k... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Delivery Group has not only been great in handling our e-commerce packets over the past 4 years, but also a fantastic partner to help our business grow. Matt, our account manager is always at th... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Placed an order with Amazon.clicked on tracking yesterday to see where it was. Apparently it had been delivered to my neighbour the day before. Neighbour had not received parcel. I didn’t recognise th... Voir plus

À propos de l'entreprise

  1. Service logistique
  2. Service d'expédition et de livraison

Écrit par l'entreprise

The Delivery group offers a wide range of Bespoke logistics services, powering E-commerce solutions domestically and internationally. We solve your complex shipping needs whether this be single piece items, Fulfilment solutions, Technology or specialised services, we are on hand to help.


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

106 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 48 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,8

Tous les avis

(106)

54 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Horrible delivery service

Horrible delivery service! Kept extending the delivery date by the day and the product has not shown up in two months. Cancel immediately if you buy from amazon and see the delivery group listed to deliver your order! The absolute worst and an actual scam!

13 janvier 2025
Avis spontané
Logo de The Delivery Group

Réponse de The Delivery Group

Hi
Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We look forward to hearing from you.
Thanks
The Delivery Group

Noté 1 sur 5 étoiles

AVOID!!!!!!!!

Ordered item from Amazon on December 12th, it cleared customs on the 18th of December, but the item has yet to be delivered and it is now the 9th of January. Terrible company. AVOID AT ALL COST!!!!!!!

12 décembre 2024
Avis spontané
Logo de The Delivery Group

Réponse de The Delivery Group

HI BA Decker,

Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We look forward to hearing from you.
Thanks
The Delivery Group

Noté 1 sur 5 étoiles

Terrible service ever....the delivery…

Terrible service ever....the delivery keeps being moved from day to day. Avoid at any cost

6 janvier 2025
Avis spontané
Logo de The Delivery Group

Réponse de The Delivery Group

Hi Luna Rizzo,

Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We look forward to hearing from you.
Thanks
The Delivery Group

Noté 1 sur 5 étoiles

Order made via Amazon 3 weeks ago

Order made via Amazon 3 weeks ago. Parcel stops at the Customs. Delivery asked to contact them, but no references to phone number or email. I bought a book in the UK for a student in Belgium..... How can that be blocked at the Customs for so many days..... Never again

20 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

This has to be the worst delivery…

This has to be the worst delivery company ever. I won’t but from
Amazon sellers if they use The Deliverv Grouo as they’re hopeless. Tracking info is appalling and no prewarning of delivery !!! I’d give them 0 if possible

15 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

No attempt at delivery. Items left in garden

A number of books ordered through eBay were "delivered" by this company by leaving the box in my garden in the rain without any notification of delivery. On reviewing my CCTV there was no attempt to knock, at my door, no card left to notify of where the item was left... Just a message via eBay that my item had been delivered.

This is the second time the company have done this, and looking at reviews here it seems to be their standard approach. Absolutely disgraceful

10 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Ordered items from Amazon 16/10…

Ordered items from Amazon 16/10 delivery was to be 19/10 I needed these quickly. It's now 26/10 and still no sign of items. Apparently been sitting with Royal Mail since 21/10. AVOID all dealings with these people, tracking useless and terrible service.

26 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

No notice of delivery, book abandoned in rain

I ordered a book from Sage publishers and it was unfortunately delivered by this company. I received no notification of the delivery, so my pricey academic book spent an unknown number of days hidden in my front yard in the pouring rain and is now water-damaged.

19 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible Service - Unprofessional and Disappointing

I paid for expedited delivery, but unfortunately, my parcel was handed over to The Delivery Group. The delivery date kept changing, and there was absolutely nothing expedited about it.

When the item finally arrived, the delivery agent ignored my front door and decided to dump the parcel in my back garden instead. After I signaled that I was home, he casually came to the door, cigarette in hand, filling my house with the awful smell of smoke. Completely unprofessional and unacceptable.

Awful, awful, awful service.

7 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

I was delivered unsolicited goods…

I was delivered unsolicited goods today. From other feedback I can see this is common practice known as 'brushing scam'. I tried to 'chat' with Yodel but getting nowhere, it just sits waiting for a reply.

29 août 2024
Avis spontané
Noté 1 sur 5 étoiles

I suspect a Brushing Scam

I suspect a Brushing Scam! Small package arrived via Yodel from TDG Sedgwick Rd Luton. Inside were 2 packs of children's tattoos. Certainly not ordered by me. Watch this company and watch out for the potential aftermath of a tonne of 5 Star reviews in your name.

14 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Scam alert

I have received a parcel today that I did not order. It was a small package of 8 sets of kids tattoos. After investigation and speaking to the delivery company yodel. I found out that it seems to be a scam known as a brushing scam where they get your details from a company and send small items and use it to write 5 star reviews for themselves
I have informed yodel

15 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Brushing scam?

A small parcel of 8 packets of children's stick-on tattoos arrived, via Yodel, today. The package is listed as coming from: TDG, Sedgewick Road, Luton, LU4 9DT.
We didn't order these and, I suspect, it could be part of a 'brushing' scam - where a company endeavours to raise its star ratings by sending out small packages of little value to random people whose details they have bought from junk mail address providers. The company then writes its own '5 star' reviews based upon those deliveries.
I shall report the matter to Trading Standards and Yodel.

31 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Still waiting …

Ordered a second hand book from Amazon - dispatched quickly enough, but still waiting for book. If you have a choice I would not recommend this company.

21 mai 2024
Avis spontané

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