The Dress Cleaning Company Avis 34

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing experience from start to finish. Very friendly and efficient staff, always kept me in the loop. Not only was my daughter’s prom dress cleaned (professional spot clean only) they supplied photo... Voir plus

Noté 5 sur 5 étoiles

The Dress Cleaning Company did an amazing job cleaning and restoring a wedding dress I'd thrashed to within an inch of its life at a wedding ceilidh and then left in a cupboard for 4 years (oops). The... Voir plus

Noté 5 sur 5 étoiles

The communication about the dress and progress was second to none. They have done such an amazing job and it looks good as new! The box it was returned in is beautiful and it has been packaged so care... Voir plus

Noté 5 sur 5 étoiles

What a fantastic service, from providing the quote to receiving my dress back & checking all was well after - professional yet caring throughout - thankyou My dress was cleaned to look like new aga... Voir plus

À propos de l'entreprise

  1. Boutique de mariage
  2. Pressing
  3. Prestataire de mariage

Écrit par l'entreprise

The Dress Cleaning Company is a highly regarded specialist in wedding dress cleaning and preservation, based in Kilmarnock, East Ayrshire, Scotland. With over 30 years of experience in the bridal industry, the company has earned a strong reputation for its expert care and meticulous attention to detail. Whether it’s a delicate lace gown, a vintage bridal dress, or a modern designer piece, The Dress Cleaning Company offers professional services that ensure cherished garments are cleaned, restored, and preserved to the highest standard. The company provides a comprehensive range of services, including the cleaning and preservation of wedding dresses, veils, bridesmaid dresses, flower girl dresses, kilts, mother-of-the-bride/groom outfits, prom dresses, and even christening gowns. Each item is handled with the utmost care and is returned beautifully packaged in acid-free, pH-neutral tissue with an option to add on a preservation box, preventing discolouration and fabric deterioration over time. A key part of our service is carrying out minor repairs during the cleaning and preservation process. This can include fixing loose beads, securing hems, replacing missing buttons, or reinforcing delicate areas of fabric. These repairs are performed by skilled professionals to ensure that the garment is returned not only clean, but also in excellent condition, ready to be treasured or even worn again in the future. Customers can order services online and use a fully insured courier for nationwide collection and delivery. To ensure a smooth and secure experience, The Dress Cleaning Company uses a fully insured, trackable DPD courier service. Garments are collected directly from the customer’s doorstep on a date that suits them, providing complete flexibility and peace of mind. Each parcel can be tracked throughout its journey, from collection to return, allowing customers to feel confident that their cherished garments are in safe hands. The process is simple and convenient, from receiving a postage pack to having the cleaned and preserved garment returned, ready for long-term storage.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

34 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Excellent quality cleaning and thoughtful service

The Dress Cleaning Company did an amazing job cleaning and restoring a wedding dress I'd thrashed to within an inch of its life at a wedding ceilidh and then left in a cupboard for 4 years (oops). The pick-up and delivery was so easy to use, the prices were incredibly reasonable, and the team kept me updated with e-mails and photos of the cleaning and repair process, and I was thrilled with the quality of the results. The presentation box I received the dress back in was beautiful, and a wonderful way to keep a memento of my special day.

27 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience from start to…

Amazing experience from start to finish. Very friendly and efficient staff, always kept me in the loop. Not only was my daughter’s prom dress cleaned (professional spot clean only) they supplied photos to show the dress off in order that we could re-sell.

17 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

The communication about the dress and…

The communication about the dress and progress was second to none. They have done such an amazing job and it looks good as new! The box it was returned in is beautiful and it has been packaged so carefully. Amazing they organised collection and return of the dress and made the whole experience completely stress free. THANK YOU!!!

12 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I couldn’t be happier with the service…

I couldn’t be happier with the service I received. From the very beginning, the team was so caring and attentive, which immediately put me at ease about trusting them with something so special to me. Every question I had was answered, and their communication throughout the process was excellent.

When I got my dress back, I was honestly amazed — it looked as if it was brand new again. The level of care and attention to detail was incredible, and it’s clear they take real pride in what they do. It wasn’t just about cleaning the dress; they truly understood the sentimental value behind it.

I would absolutely recommend them to any bride wanting their dress handled with genuine care and professionalism. Thank you for making something so important feel so safe in your hands!

29 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend!

Would highly recommend The Dress Cleaning Company. The pricing was competitive and transparent, communication was clear and efficient and my wedding dress has come back spotless and beautifully boxed up!

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

What a fantastic service

What a fantastic service, from providing the quote to receiving my dress back & checking all was well after - professional yet caring throughout - thankyou
My dress was cleaned to look like new again, loved the keep in touch messages, photos of progress & at the end
Can highly recommend to anyone wanting their special dresses cleaned .

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Perfect

I could not recommend this any more. 3.5 years after my wedding I decided to get my dress cleaned. Not only was an outstanding job done (to clean my dress of dirt, wine and everything else) the process was perfect from start to finish. I was always kept up to date and informed at every stage and when I received my dress back I could tell it was handled with love and care! Thank you

2 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Communication was brilliant throughout…

Communication was brilliant throughout and absolutely thrilled that my dress could be repaired 😃

All the staff I dealt with were professional and personable. My dress has been returned to me and the box etc is more beautiful than I expected. Thank you to you all for making my dress loom so pristine again.

Would highly recommend ⭐️⭐️⭐️⭐️⭐️

11 février 2026
Avis spontané
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Réponse de The Dress Cleaning Company

Many thanks for your lovely feedback - we’re so glad you had a great experience. Thank you for entrusting us with your lovely dress!

Noté 5 sur 5 étoiles

Amazing company to work with

Amazing company to work with. They organise everything throughout the whole process. Professional and also friendly service that keeps you up to date with what to expect from pick up, the cleaning journey and drop off. The quality of the box that is lace lined and has a lovely ribbon around it is such a beautiful detail too. I would highly recommend this company to anyone looking to have their dress professionally cleaned and boxed for keeping. I am delighted with the service!

10 février 2026
Avis spontané
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Réponse de The Dress Cleaning Company

Thanks so much for your lovely review and for choosing us to clean and care for such an important garment. We're so glad you love it, Angela!

Noté 5 sur 5 étoiles

I couldn’t be happier with the results!

I couldn’t be happier with the results! The Dress Cleaning Company did a wonderful job with my wedding dress as it had got quite grubby throughout the course of the day.
It arrived beautifully packaged and presented and is such a lovely way to keep and store the dress. I also chose to get my veil cleaned which they kindly neatly folded and wrapped in tissue paper in its original box.
The staff were incredibly friendly and great at keeping me updated as the process does take a little while, but I had no issues what so ever.
I’m so glad I decided to go ahead! Thank you so much ladies!

4 février 2026
Avis spontané
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Réponse de The Dress Cleaning Company

We really appreciate your lovely review and for entrusting us with something so special as your wedding dress. Thank you!

Noté 5 sur 5 étoiles

I have had a great experience with them…

I have had a great experience with them from start to finish. Their communication was quick and all the instructions about how to package up my dress were easy to follow. They arrange collection and delivery from my house. They also sent pictures of the dress once cleaned to check I was happy with it. As much as this process does take a while the care that is put into it at every step is amazing. My dress has arrived back and it is so beautifully packaged in a box with tissue paper and ribbon. I couldn’t have asked for anything more. It has surpassed all my expectations.

3 février 2026
Avis spontané
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Réponse de The Dress Cleaning Company

We truly appreciate your feedback and the trust you placed in us with your wedding dress, Charlie. Thank you so much!

Noté 5 sur 5 étoiles

What a great service.

What a great service.
I had my Mums wedding dress repaired and restored and was extremely happy with the outcome.
Kept informed on the progress every step of the way and definitely would recommend The Dress Cleaning Company to friends and family.
Thank you.

29 janvier 2026
Avis spontané
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Réponse de The Dress Cleaning Company

Thank you so much for your lovely feedback and for trusting us with your Mum's lovely dress. We really appreciate it!

Noté 5 sur 5 étoiles

Beautiful transformation

They took my mother’s 53 year old Wedding Dress that was discoloured and smelly and turned it into like new. My Dad passed earlier this year and for Mum to receive this before Christmas has meant everything … highly recommended

8 décembre 2025
Avis spontané
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Réponse de The Dress Cleaning Company

Thanks so much for your lovely review and for choosing us to clean and care for your Mum's wedding dress!

Noté 5 sur 5 étoiles

Highly recommend!

Highly recommend!! My wedding dress was all lace with a train that was so dirty, it came back spotless with minor repairs carried out, it looked brand new again, so happy I found this company!

10 décembre 2025
Avis spontané
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Réponse de The Dress Cleaning Company

Thank you for taking the time to leave such kind feedback and for trusting us with your wedding dress!

Noté 5 sur 5 étoiles

I would highly recommend this company

I would highly recommend this company! Their communication was brilliant from start to finish, my dressed was shipped safely and the cleaning process was so thorough. I am so pleased, I now have my dress safely stored forever. Thank you!

5 décembre 2025
Avis spontané
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Réponse de The Dress Cleaning Company

We’re very grateful for your kind feedback and for entrusting us with your wedding dress cleaning. Thanks so much!

Noté 5 sur 5 étoiles

I’m so happy with my experience

I’m so happy with my experience! Every step was super smooth, they always kept to timelines and proactively kept me updated. I love that they send photos of the outcome (which was also perfect!) and everything arrived beautifully wrapped and ready to store. With the whole wedding process being so stressful, I am grateful to have such an unproblematic end to it. Thank you!

5 décembre 2025
Avis spontané
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Réponse de The Dress Cleaning Company

Many thanks for your lovely feedback - we’re so glad you had a great experience. Thank you for entrusting us with your lovely dress!

Noté 5 sur 5 étoiles

Outstanding wedding gown cleaning service

From the first contact to receiving the cleaned and repaired gown and veil in the keepsake box, the service provided has been outstanding.
We are beyond delighted with the restored dress, beautifully packaged with a personalised message on the box lid. Would recommend highly to anyone looking for a professional bridal gown cleaning service.

26 novembre 2025
Avis spontané
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Réponse de The Dress Cleaning Company

Thanks so much for your wonderful feedback - we’re delighted to hear it! We're so glad you loved our service.

Noté 5 sur 5 étoiles

Miracle Workers work here

Amazing company. Very attentive, considerate and truly care for their customers. My wedding Dress was in a terrible state and I really did not think they would be able to save it. What was returned to me was an item that looked brand new although over 52 years old and stored in its original box. Sadly I was unaware the original box was no longer fit for purpose. My dress is now in a perfect, beautiful and safe box. Simply perfect in every way. Huge thank you’s to the whole team. You are all simply AMAZING

18 novembre 2025
Avis spontané
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Réponse de The Dress Cleaning Company

Thank you for your lovely words and for entrusting us with your wedding dress! It was a joy to work on for you. Thank you!

Noté 5 sur 5 étoiles

Superb customer service, superb quality of work

Can't rate these people highly enough. Friendly, personable service, they were really helpful even when I caused faff and hassle for them - brilliant customer service all round, plus they did a really great job on my kilt, that looks brand new again. Massively impressed, would highly recommend.

29 octobre 2025
Avis spontané
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Réponse de The Dress Cleaning Company

Thanks for your kind review and for choosing us to care for your kilt. It means so much to us!

Noté 5 sur 5 étoiles

I really recommend this service for…

I really recommend this service for cleaning your wedding dress. I was a bit nervous about getting mine cleaned because it was silk and so special to me. The dress cleaning company were just perfect, pick up and delivery of the dress was easy and the emails and photos they share throughout the process made me feel reassured. They made my dress look.beautifup and managed to get out some stubborn stains! Its a great service

9 septembre 2025
Avis spontané
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Réponse de The Dress Cleaning Company

We truly appreciate your feedback and the trust you placed in us with your wedding dress. Thank you!

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