I bought some 3M 2138 particulate filters for my welding job and i have to say they are amazing. They prevent the breathlessness i always have at the end of the working day. The charcoal in the filter... Voir plus
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Everything made so easy. Clarity of the web site: easy to order & pay : almost an instant acknowlement with tracking link. Tracking link supplied didn't work for me but notified company and withi... Voir plus
I have ordered 2 different sets of FFP3 face masks from this supplier. They arrived promptly and well packaged. A pack of Ear Loop Toggles were missing in the delivered package. But after notifying... Voir plus
Faulty filters and mask is wrong size, asked for return and they ignore me. Will have to go to bank now to recover money and then the face mask store can waste their time trying to contact me for th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de vêtements de protection
- Magasin d'articles dentaires
- Fournisseur d'équpement médical
- Magasin de vêtements de sécurité
- Fournisseur d'équipements de sécurité
Écrit par l'entreprise
We are an mutli-award winning supplier of Personal Protective Equipment (PPE), we specialise in Face Masks, Replacement Filters, Gloves, Coveralls and Covid Tests. As the home of Respiratory Protective Equipment (RPE) equipment, we specialise in supplying FFP3 masks, FFP2 masks, Type IIR Surgical Masks, Half & Full Face Masks, replacement filters and face shields. We also are one of the only suppliers offering FFP3 and FFP2 children’s masks. We carry a full range of reusable and disposable masks from the top brands such as 3M, Moldex, JSP, GVS, Alpha Solway, Omnitex, Rosimask, Handanhy and Honeywell. We supply the general public, dentists, care homes, construction sites, police forces, private hospitals and the NHS.
Coordonnées de contact
Unit A 1-4, BA4 5BY, SHEPTON MALLET, Royaume-Uni
- 01749 938160
- info@thefacemaskstore.co.uk
- thefacemaskstore.co.uk
4,7
Excellent
840 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
As expected and on time
31 juillet 2023
Efficient service
31 juillet 2023
Swift Order Fulfilment & Good Price
I ordered a batch of 3M Aura Respirators to protect against COVID. They are the gold standard of this kind of respirator assuming they fit your face-type, which they do.
The price was competitive & delivery swift.
I'll likely be buying here again & would recommend.
31 juillet 2023
quick delivery
16 juillet 2023
The website was very easy to navigate…
The website was very easy to navigate and my purchase was very quick and easy
30 juillet 2023
Issue resolved
Faulty filters and mask is wrong size, asked for return and they ignore me. Will have to go to bank now to recover money and then the face mask store can waste their time trying to contact me for the return of their crap.
Contacted about bad review and was given return postage label and an exchange for a different size. Issue now resolved
11 juillet 2023
Réponse de The Face Mask Store
Hello Mark,
I can see your return request was very regrettably missed by us, a genuine mistake on our end but not helpful for you at all. We hold our hands up to this and apologise profusely for this error.
I am very happy to facilitate a pre paid return for all item, or a return for a larger size and we will also sort out the faulty filters issue too.
I have sent you an email and left a voicemail.
Please feel free to email me back or contact me on Monday morning on 01749 938 160.
Our sincere apologies once more.
Sam
The Face Mask Store
Easy to order over the phone
Easy to order over the phone. Best value for money.
People friendly and helpful. Would not use anyone else
20 juillet 2023
Order as described and arrived on time.
22 juillet 2023
I haven't received my face masks…
I haven't received my face masks because of the delivery method. The post office will not simply deliver them by posting through my letterbox without some complicated process such as being in to sign for the package.
18 juillet 2023
Réponse de The Face Mask Store
Hello,
I apologise for this issues you are having with this delivery.
As previously discussed on the phone I have instructed Royal Mail to deliver as you have asked me to.
Please let me know via email or phone if you have further issues with the delivery.
Kind regards,
Sam
info@thefacemaskstore.co.uk
01749 938 160
I love the website
I love the website. It’s helpful and informative. Delivery was great. I like my AirpOP masks. They are light, comfortable and breathable. They fit me really well too. Highly recommend this company.
4 juillet 2023
Good range of inexpensive FFP3 masks
Website offered different FFP3 masks, with and without valves, singles and multipacks. Cheap, arrived on time without fuss.
13 juillet 2023
Great masks and prompt delivery
10 juillet 2023
Found just what I wanted
Easy to find the particular mask I wanted. Great info on the product’s usability for MRI. Posted and arrived promptly. Wore it the next day for my appointment.
10 juillet 2023
The delivery was great as I was aware…
The delivery was great as I was aware when the masks were coming but the masks themselves were absolutely awful. They kept snapping and for the price I paid, I am extremely disappointed. I don’t think I’ll shop here again if this is the quality of masks sold (I know it’s the brand but shouldn’t they all be of high quality?). Regardless not entirely pleased.
**UPDATE**
I've had two phone calls with this company and one was to quickly send off some non-faulty masks which I really appreciate. The second was the possibility of helping us with our new London MaskBloc. I'm very appreciative of this service and even though I had a bad experience, we may use them again. Thank you Face Mask Store.
10 juillet 2023
Good Karma
Repeat customer - enough said! These guys never let us down. Quality products at a good price, delivered fast (next day!). If you need what they sell, why go anywhere else? Support a smaller enterprise, it's good karma!
5 juillet 2023
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