When we realised we didn’t have all the parts we needed to complete our project, Matt jumped in his car and personally delivered them to us. A massive effort since we were located 3.25 hours away, at... Voir plus
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This is the second time we have purchased from you. We are in WA and find it difficult to locate product. Trying to deal with the distributor or get information from is like pulling teeth. No satisfa... Voir plus
I needed to replace my overpowered cheap pump and UV filter that was a p.i.a to clean. The Fish Works advised me on a few quality solutions to suit the size of my pond and budget. I also learned a lot... Voir plus
L'entreprise a répondu
Have ordered a number of things over time and always delivered in good order and timely. The experience that puts Fish Works above ANY organisation I have previously dealt with is how they managed a... Voir plus
À propos de l'entreprise
- Magasin d'articles d'aménagement aquatique du jardin
- Aquarium
- Magasin de poissons rouges
- Entrepreneur spécialisé en aménagement aquatique
- Fournisseur de poissons en bassin
- Fournisseur de pompe à eau
Écrit par l'entreprise
The Fish Works has everything you need to build, maintain and enjoy a garden fish pond. We only stock the best brands with long warranty periods.
Coordonnées de contact
9/19 Rodborough Rd, 2086, Frenchs Forest, Australie
- 02 9986 2000
- sales@thefishworks.com.au
- thefishworks.com.au
Personal service - above and beyond!
When we realised we didn’t have all the parts we needed to complete our project, Matt jumped in his car and personally delivered them to us. A massive effort since we were located 3.25 hours away, at least a 7 hour round trip!
Good Advice
When I tried to order 13mm clear tubing Fish Works informed me they did not stock it because it allows algal growth and instead they stock black tubing. I ordered the black tubing. My old clear tubing (installed by a fountain specialist) needed replacing for that very reason – it had filled up with algae!
Great customer service
I did not actually purchase anything. What i wanted turned out that you no longer stock. However you sales was onto this the next day and called to explain. They were also incredibly helpful choosing another option.
Very happy customers
Matt was brilliant with giving guidance ensuring we bought the right filter for our pond. After a week, our pond is crystal clear. Very happy customers.
Great product and great service from…
Great product and great service from Fish Works! They recommended the perfect pond filter over the phone. Shipping was fast and affordable, and the filter works perfectly. Very happy!
Great service excellent prices
Simply just great staff
Staff are friendly, cheerful, happy to assist every time i go there. Very friendly place.
You had in stock the lamp I needed
You had in stock the lamp I needed. The delivery was fast and on time.
Took way too long to be delivered
Took way too long to be delivered. Ordered on 27/9 and delivered on 13/10. Maybe you should look at your courier company because this would not be good for your business. Otherwise all good.
Have always had a good experience with…
Have always had a good experience with Fish Works.
Excellent customer service, and really lovely staff kind and helpful.
I would highly recommend them
Trusted professional advice
Trusted professional advice
The Fish Works staff are very professional and helpful. They know everything about fish and ponds and give constructive practical advice.
Better than dealing with the locals
This is the second time we have purchased from you. We are in WA and find it difficult to locate product. Trying to deal with the distributor or get information from is like pulling teeth. No satisfaction at all.
You have the products well displayed, give alternatives to genuine and dispatch on the same day !!! Fantastic.
Very good service and honest
Very good service and honest . Both Matt and Milo are very helpful.
Great service and easy to order
Contacted shop to determine best fish food.
Then bought online and delivery was quick.
Happy with experience and fish happy too.
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