Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
TheFragranceCart.ca is your destination for authentic fragrances at affordable prices, proudly serving customers across Canada and the USA. We offer a growing selection of nearly 10,000 fragrances from hundreds of trusted brands, making it easy to find the perfect scent for every style, occasion, and budget. Our collection includes luxury fragrances, designer perfumes, everyday favourites, and popular Arabian scents known for their richness, depth, and long-lasting character. Whether you are searching for a timeless classic, a trending new release, a signature scent, or a thoughtful gift, TheFragranceCart.ca brings a wide variety of genuine fragrances together in one convenient online store. We are committed to offering only authentic products, competitive pricing, and a smooth shopping experience from start to finish. Our goal is to make premium fragrances more accessible without compromising quality or trust. With delivery across Canada and the United States, customers can shop confidently and enjoy their favourite scents delivered directly to their door. At TheFragranceCart.ca, we believe fragrance is personal. That is why we continue to expand our catalogue with more brands, more choices, and more value, helping every customer discover scents they love at prices they can appreciate.
11 Ordnance Street, M6K 0H4, Toronto, Canada
4,1
7 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de TheFragranceCart.ca
Thank you for the wonderful feedback, Maley! We’re delighted that your experience with TheFragranceCart.ca was "just amazing." Thank you for choosing us for your authentic fragrance needs, and we hope you enjoy your purchase!
Réponse de TheFragranceCart.ca
Thank you so much for the 5-star review, Al P! We are thrilled to hear that your order arrived on time and exactly as expected. Providing fast, reliable international shipping and genuine service is always our goal at TheFragranceCart.ca. Enjoy your purchase, and we look forward to serving you again soon!
Had the perfume I wanted, it was here with I the ten days and the price point was AMAZING. Thank you when I need to restock you will be my go to, and I will all my family and friends know.
Réponse de TheFragranceCart.ca
Thank you so much, Rhonda, for the wonderful 5-star review! We’re delighted that you found the perfume you were looking for at a great price and that your order arrived promptly.
We truly appreciate you choosing The Fragrance Cart Canada for your fragrance purchase, and your recommendation to family and friends means a lot to us. We look forward to being your go-to online fragrance store whenever it’s time to restock!
Warm regards,
The Fragrance Cart Team
Réponse de TheFragranceCart.ca
Thank you, Mahmood, for your fantastic 5-star review! ⭐ We’re delighted to hear that you had a great experience with us. Providing excellent customer service, quality products, and a smooth shopping experience is always our priority. We truly appreciate your support and look forward to serving you again soon! 👍
seamless transactions and product arrived as expected.
Réponse de TheFragranceCart.ca
Thank you, Neelam, for your fantastic 5-star review! We’re delighted to hear that you enjoyed a seamless shopping experience, smooth transaction, and that your product arrived exactly as expected. Providing reliable service, secure transactions, and a great customer experience is always our priority. We truly appreciate your trust and look forward to serving you again for your future purchases!
i didn’t get a notification that my order had been processed or shipped. i emailed fragrance cart to ask about the status and only then got an email saying the order had shipped. i immediately clicked the FedEx tracking, and instead of saying the delivery was on its way, it said a delivery had been attempted and failed. the delivery required a signature, which i had no way of knowing and so wasn’t home for the first delivery attempt. i then had to make arrangements the next day with FedEx to leave it at a delivery point, but the perfume had already been sent out for a second attempt at delivery. by some chance, the FedEx courier somehow showed up during the 45-minute window that someone was home during the day. so yes, i did get my order, but better communication could have avoided a lot of stress.
Réponse de TheFragranceCart.ca
Thank you, Elsie, for taking the time to share your feedback. We’re glad your fragrance order arrived safely, but we sincerely apologize for the lack of timely shipping and tracking communication. We understand how frustrating it must have been to learn about the signature requirement only after a FedEx delivery attempt had already been made. Your feedback regarding order updates, shipping notifications, and delivery communication is valuable, and we’ll use it to help improve our customer experience. Thank you for choosing FragranceCart, and we hope to provide you with a much smoother shopping and delivery experience next time.
I couldn't believe how quickly I received the parcel. It was well packed and I was notified of the delivery along the way. Excellent service. Would definitely purchase from you again. Great service and delivery.
Réponse de TheFragranceCart.ca
Thank you so much, Joyce, for the wonderful 5-star review! We’re delighted to hear that your order from The Fragrance Cart arrived quickly, was well packaged, and that you received helpful delivery updates throughout the process.
Providing fast, reliable fragrance delivery and excellent service across Canada is very important to us. We truly appreciate your support and look forward to welcoming you back to TheFragranceCart.ca for your next fragrance purchase!
Warm regards,
The Fragrance Cart Team
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.
