The Fragrance Co. Avis 

160
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

First class service and first class products I would definitely recommend this company No issues whatsoever when I have purchased from them Swift delivery products well packaged

Noté 5 sur 5 étoiles

Ive tried all other companys ,scent reserve ,essence vault the smell dosent last ,but theses do, one spray has lasted all day and the best by far,great vaule for money

Noté 1 sur 5 étoiles

Really poor customer service. Just told to wait longer. Delivery info doesn't show up on the oder history so you have no idea where your parcel is. Had to mail customer services to get a tracker. Parc... Voir plus

Noté 5 sur 5 étoiles

Fragrance arrived very quickly and was well packaged Fragrance itself is lovely … I hit the bon bon copy .. is long lasting . Would definitely recommend and would buy again . Thankyou . Also reasona... Voir plus

À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de cosmétiques et de parfums
  3. Fournisseur d'arômes et de parfums

Écrit par l'entreprise

Luxury you can wear everyday. Perfumes & aftershaves inspired by your favourite designer brands.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

160 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(160)

51 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A little gem of a find!

I came across this company by complete accident looking for a particular perfume. When I saw the cost of the original perfume and then saw a version on this website, I decided to give it a try. Speedy delivery, very reasonably priced and I’ve been so impressed by the quality and the fact that the perfume lasts and lasts all day. Will be using it again for my children and recommending it to everyone! Total winner!

13 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommended

Very good value for money, great quality, lasts a long time, and fast delivery. I have already made another purchase ready for Christmas!

25 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Classy scents and great customer service

The website is easy to navigate, the perfume arrived quickly and was beautifully packaged. It looked much more expensive than it was.

Unfortunately, despite selecting a perfume with my favourite notes, I didn’t like the smell. The customer service was excellent and the refund process was seamless.

Even though I didn't end up keeping the perfume, I would have no concerns about trying another perfume from the company. It seems they are accurate dupes so, next time, I might try and smell the branded version IRL and then purchase the scent from here, as I think the products are very competitively priced.

4 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

If I could give this company zero…

If I could give this company zero stars, I would. The service is absolutely disgusting – unprofessional, careless, and downright unacceptable. They clearly have no regard for their customers time, money, or basic decency. Every interaction was a nightmare, and the lack of accountability is shocking. Avoid this company at all costs unless you want to waste your time and be treated with complete disrespect. The poorest service I’ve ever experienced.

4 septembre 2025
Avis spontané
Logo de The Fragrance Co.

Réponse de The Fragrance Co.

Many thank for this feedback.
We dont recognise you as a customer unfortunately, I can not see an order ever placed by you and I dont recall a scenario that would fit this poor review. Can you please double check that your order came from The Fragrance Co? Please feel free to message us with your order number to info@thefragarnceco.co.uk when I can investigate further...

Noté 5 sur 5 étoiles

Smooth process and great perfume!

Smooth and straightforward ordering process, communication about delivery was very good and efficient delivery time.
Perfume is just what I was looking for, and I will definitely be ordering again!

3 septembre 2025
Noté 5 sur 5 étoiles

Customer service

I recently ordered perfume for my partner. He did not like it so I messaged The Fragrance Co. They were very helpful, got my refund. So if you not happy about the product there is no problem! Excellent customer service!

11 août 2025
Noté 5 sur 5 étoiles

Absolute great product

Absolute great product. Lasts longer on the body than most brands, smells exactly like the real deal. Fast delivery and very friendly in store too. Thank you

30 juillet 2025
Noté 5 sur 5 étoiles

Like the real version except...

I bought the Chanel Allure Pour Homme 'smells like' from The Fragrance Co. I got it today. It smells just like the real Chanel except there's one thing... The version I bought from The Frangrance Co is more potent stronger and even lasts longer than the real version. The real Chanel Allure costs around £132. From The Fragrance Co I paid £20 including delivery.

Im really happy with purchasing my aftershave from The Fragrance Co, they've met my needs and then some. It's the first time I've bought 'smells like' aftershave and I definitely selected the right company to buy from. The packaging is professional my order was dispatched the same day and The Fragrance Co haven't even asked me to review the product or service.

Honest, reliable and responsible business. The Fragramce Co will inevitably grow as a business and maintain its success for delivering exactly what 'it says on the tin' and then some. I don't usually leave reviews but I'm so happy with the product and service that I've decided to leave a review on here. This review may sound too good to be true but buy a product from The Fragrance Co and see for yourself.

I don't have much money about me and buying the real Chanel for £132 is way out of my budget. So being able to get something better than the real version for a percentage of the price has made my day.

Truly satisfied with The Fragrance Co.

Thank you.
Ryan, from... ashton-under-lyne

7 juillet 2025
Avis spontané

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