I bought and paid for some items on the online shop on the 31st Aug. On the 9th Sept, I was notified that an item wasn't in stock and a display model would not suit. I cancelled the purchase and they... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Beautiful plants, carefully wrapped for delivery, but what makes the place stand out is fabulous customer service. Great information about the plants, and you can tell they really want you to get the... Voir plus
Delivery fast.I never saw kale plants so well wrapped with airbags My spade arrived separately great quality and this brand a good deal cheaper than elsewhere I ve been dealing with them a few ye... Voir plus
Purchased a number of flowers but had an issue with one of the rose bushes. Sent an email advising I wasn't happy ,Craig immediately replied with an alternative as the one I previously ordered was out... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
The Garden Shop is Ireland's Leading Online Garden Centre. Buy Best Price Garden Equipment & Supplies on Sale. Super Fast Delivery
Coordonnées de contact
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The replacement pane undertaken by…
The replacement pane undertaken by Martin was completed quickly and efficiently. Martin was extremely helpful and I would be grateful if you could pass my thanks on to him.
Excellent custumer service
There were some difficulties with the delivery of the order I had placed, so I contacted the shop via e-mail and got a response immediately. By phone and e-mail. Two days later I received my order.
Special thanks to Craig who has been very helpful and very friendly!!
Excellent customer service
Excellent customer service and solved my issue promptly,Great and fast response
Hi My plants arrived promptly
Hi My plants arrived promptly , they were packed with a professional care and all in great condition, I am very impressed with the service ‘The Garden Shop’ offers will definitely be using this company agian
Danny
Absolutely excellent customer service
Absolutely excellent customer service, especially the admin staff. Thank you so much
Excellent service
Bought some beautiful birch trees.... Excellent quality and very reasonably priced
Customer for over a decade
I have been a customer of the gardenshop.ie since they first appeared online well over a decade ago, as someone who is disabled and chronically ill, having a reliable and affordable online shop has made it so I could still do what I love, gardening, we have a two acre garden and everywhere you look you can see something that came from these wonderful humans and the quality is second to none, the odd time there has been a issue, usually down to the couriers they have fixed it immediately, during lockdown our neighbours destroyed our century old Hawthorne trees, I was devastated, I just wanted to replace them as soon as possible and the lads sorted me out with saplings immediately no questions asked, every item they stock is of the highest quality, as my health has deteriorated I have started to rely on vegetable plug plants a lot more rather than growing from seed myself, the plants are amazing quality and such great value, say compared to the likes of quick crop which are okay but a lot smaller and weaker. I think at this stage I've purchased multiple things from every section of there products, even Christmas trees and I've never once been disappointed, most places when they have a big expansion usually means loss of quality and care, but not with the gardenshop, the expansion to Solas has only made them better, you can also tell they are gardeners themselves which makes all the difference I think. Buy with confidence and thank you for all the years of top customer care everyone, you have no idea what it means to someone like me.
I placed an order on line for E128.74…
I placed an order on line for E128.74 to avoid delivery charges. Part of the order was for 4 bags of compost @ E10.44 each. I was surprised when the order arrived to see that written on the bags was 3 for 15 euro.
Contacted the store to be told that there was a delivery charge (?) of 4 euro added on per item and that the 3 for 15 offer didn't apply to online purchases.
I figure each of 3 bags should have cost 5 euro and if delivery charge of 4 euro added on would be 9 euro - I was charged 10.44 euro. I wa of the opinion that delivery over a certain amount was free but this is not the case
Excellent Service from the team in The…
Excellent Service from the team in The Garden Shop, Great range of plants, To be able to read plant description before ordering extremely helpful. Ordering on line & delivery was so quick & efficient. Brilliant.
Such a brilliant company
Such a brilliant company, a great range and super fast delivery by Fastway, We are in County Clare and its easier to buy from this shop than any others in Ireland
Always a great service from this shop
Always a great service from this shop, i ordered some seeds a few days ago and they arrived very quickly and in perfect condition and exactly as described, you wont go wrong with this shop, i cant reccommend enough, excellent service.
Easy ordering and delivery
Placed my first order with The Garden Shop . Excellent communication about the stages of my order. It arrived securely and on time. Thanks guys .Will shop again soon.
The customer service at the Garden shop is excellent
The customer service at the Garden shop is excellent. They really went the extra mile to answer my query and we very helpful. This review is a bit late as I thought I had already done it. I always believe in giving credit where credit is due and the customer service team really need acknowledging for their dedication. So thank you to Craig, Celia, Tracy and your team.
Really great teamwork at the garden…
Really great teamwork at the garden shop. Order was processed picked, packed and delivered securely and in great shape.
Thank you all for a great end to end service.
Customer Service 5 stars
Excellent customer service from The Garden Shop, Craig answered my email promptly and got on to fastway couriers to see what happened, he also followed up making sure items were received. There are a lot of businesses out there that could learn from this company. It is my first time using The Garden Shop and I will shop with them again.
Fast delivery,5star packaging
Fast delivery,5star packaging, excellent plants and great value for money, excellent company to deal with ie.communication wise ,would not change👍🌟🌟🌟🌟🌟
5 star customer service
These guys know what 5 star customer service is, whether I call or get something delivered it is top notch at the right price. Also lovely place for lunch. The section for old Irish gifts is a great addition it brings back memories.
Good quality plants
I've placed a number of orders here and the plants have always arrived carefully packaged and in great condition
Wonderful plants and great service
Wonderful plants and great service!
I had an issue with courier and the assistance from the shop was amazing!
I will back here for sure!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








