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Noté 2 sur 5 étoiles

I ordered on the 21st and my order came the next day. My Halloween costume was as expected so I’m happy about that but, Unfortunately I also ordered fake blood with it but received black lipstick inst... Voir plus

Noté 1 sur 5 étoiles

I spent 20 minutes plus in this shop and not one staff member asked me if we needed help or even offered every single one of them stood up talking to each other about college and nights out …. I under... Voir plus

Noté 1 sur 5 étoiles

Would not recommend Halloween HQ. If you have a question or problem expect to have it dealt with unprofessional and rude employees. I had a simple question; how long did I have to return a costume aft... Voir plus

Noté 1 sur 5 étoiles

Wasn't happy over all with the service I received! First I went to order a Robin costume and it said out of stock when I put the card details in so I went and picked another costume! Picked super... Voir plus

À propos de l'entreprise

  1. Magasin de déguisements
  2. aussi dans
  3. Magasin de fête

Informations provenant de diverses sources externes

Halloween HQ is a speciality retail store with the most comprehensive range of Halloween products that consumers can imagine for Halloween.


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

95 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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1,7

Tous les avis

(95)

2 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Revived another item I didn’t order instead

I ordered on the 21st and my order came the next day. My Halloween costume was as expected so I’m happy about that but, Unfortunately I also ordered fake blood with it but received black lipstick instead. Which I can’t use with my outfit, very disappointed and I feel like I wasted money to not receive something I needed

22 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Never in my life experienced this type of service from a store

Bought a costume on the 22nd of Oct for my Daughter but only later found out her dad already bought the costume so on the 23rd I brought it back still in package , I was told their refund machine was broke ! I went back the following day to ge told the same story and to come back Sunday, went back Sunday and they told me it's too late to refund, considering this is day 4 and the policy says return within 7 days for a refund... no manager around so I asked them to ring one while I waited , 30 minutes later she returned to tell me the manager said I will not be getting a refund to email a complaint if I like 😆 apparently I'm not the only person who had to experience this . I'd never buy anything out of this place again. Please avoid !!!!! I will be taking this further . Absolute disgrace. I would give it 0 stars but it wouldn't let me .

23 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

I am very disappointed

I am very disappointed. Very little decoration for indoor and outdoor, nothing at all. Only costumes from 30 to 60 euros. All Chinese products that you can get 800% cheaper on themu. I will never buy there again. Every Euro safer shop has more choice

28 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

I spent 20 minutes plus in this shop…

I spent 20 minutes plus in this shop and not one staff member asked me if we needed help or even offered every single one of them stood up talking to each other about college and nights out …. I understand their young but one girl in particular was so loud my child had to leave … train your staff or hire staff who actually care enough to offer help I would have bought something but I had to leave

4 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Irish version very disappointing the…

Irish version very disappointing the costume arrived quickly but is massively bigger than it was advertised and I can only return online and pay for postage even though there is a shop beside me. Also although it says No reviews yet it is not possible to write a review and let others know to but smaller

23 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Prompt delivery of outfit and kept up …

Prompt delivery of outfit and kept up to date of delivery through tracking provided. I did mail company as it was charging delivery when it said it was free - error was rectified promptly on website however noone responded to me to let me know I just happened to recheck. Costume is fab, just like the picture!

1 novembre 2017
Avis spontané
Noté 1 sur 5 étoiles

I ordered for next day delivery yet it …

I ordered for next day delivery yet it didn't arrive until a week later. They required 5 emails back and forth to locate my order which was poor because I even highlighted all the basic details yet they required a special type of form etc....

Bad experience and didn't fulfil the they offered.

9 octobre 2017
Avis spontané
Noté 2 sur 5 étoiles

size

the size where not right ill never order again

29 avril 2016
Avis spontané
Noté 5 sur 5 étoiles

fast? like lightning

To be honest I wasn't sure if I'd receive next day delivery as other companies had let me down before. But i was super excited when the delivery showed the next day and before midday too! Very impressed. And super fancy dress gear too!
PS) In all fancy dress wear; always buy your fancy dress outfit 1 size bigger than your own size 😃

6 novembre 2015
Avis spontané

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