James really knows his stuff. He’s incredibly responsive and highly technical, which makes a huge difference when you’re dealing with equipment that needs to be right. Whether you’re buying gear... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
From start to finish I cannot say enough about the team at Honest Diver. I ordered a hood that I needed at short notice for a dive the same week. Not only did the HD deliver earlier than expected bu... Voir plus
L'entreprise a répondu
Second time I have used Honest Diver, I purchased my wing from Jim, I am happy I sent my Regs for service. He kept me fully informed and very good communication.
Late review but it’s an amazing product, packaged amazingly and arrived on time with the added extra sweets ☺️ Thank you so much
À propos de l'entreprise
Écrit par l'entreprise
A local dive centre in your living room. Everything you love about walking into a real dive centre online - get great advice from real divers who've dived everything we sell on the website. Plus you can help protect the ocean with every order.
Coordonnées de contact
Coniston Road, Riverside Business Park, NE24 4RF, Blyth, Royaume-Uni
- 01670 209 902
- info@thehonestdiver.com
- thehonestdiver.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I had an outstanding experience with…
I had an outstanding experience with Honest Diver! From start to finish, their customer service was exceptional. They went above and beyond by sending me a personal video about my order, which was such a thoughtful touch. When one of the items was out of stock, they kept me updated throughout the process, making sure I was never in the dark. Once my items were ready, they arrived promptly, and to my surprise, they included a handwritten note and some sweets as an apology for the delay. It’s rare to find a company that shows such care and attention to detail. I highly recommend Honest Diver for their fantastic service and personal touch!

Réponse de The Honest Diver Supply Co

Réponse de The Honest Diver Supply Co
All Round Top Notch
Good price, easy to navigate website. Despatched and delivered promptly with good packaging. The handwritten note and free gift were nice little extra touches. Thoroughly recommend.

Réponse de The Honest Diver Supply Co
What amazing service and products
What amazing service! I loved my personalised video! Really Impressed!! Absolutely love that your store and ethos is all about sustainability too! My husband went and purchased the same mask straight afterwards as he was so impressed!

Réponse de The Honest Diver Supply Co
Really great customer service super…
Really great customer service super helpful and friendly!

Réponse de The Honest Diver Supply Co
Great customer service and did…
Great customer service and did everything they could to sort out what I needed. The attention to detail and great communication makes them stand out. I also really value their commitment to environmental sustainability.

Réponse de The Honest Diver Supply Co
Fantastic Customer Service
I, like a lot of people, tend to do the majority of my shopping online these days, and whilst this was no different, The Honest Diver provided a very in person, and personal feel. I had decided to purchase a custom design Xdeep Zen, but as I'd never used a wing before I had lots of questions regarding finalising my specification. Using the website, I set up a video call with Jim, and he could not have been more helpful. As well as answering all my questions about the item, he also took the time to answer all my more general questions about using a wing. I was left feeling fully confident about everything and placed the order that day. I was told custom orders usually take up to 6 weeks but can be a little longer over the Christmas period. My order came in around 8 weeks and once Jim had checked it over and was happy, it was sent to me and arrived the next day. He even shot and sent me a short preview video which was a nice touch. I wouldn't hesitate in recommending The Honest Diver to anyone, their attention to detail, amazing customer service and communication is fantastic. I have since ordered more items, and will be making further orders in the future.

Réponse de The Honest Diver Supply Co
Enluva Gloves - Superb !
I purchased a pair of Enluva Gloves for my KUBI system. They where delivered very quickly, the quality of these gloves are superb. I wore them over the forest the temperature was minus 1 degrees. My hands where nice and arm - very impressed, I cant wait to try them underwater. I will be looking to purchase the Enluva socks very soon.

Réponse de The Honest Diver Supply Co
Excellent service I shall be using this…
Excellent service I shall be using this site again kept informed over and above very impressed

Réponse de The Honest Diver Supply Co
Honestly best company I have dealt with…
Honestly best company I have dealt with prompt response and deliver was so quick, they are have such great customer service and show care and passion for what they do. Couldn’t recommend them enough would definitely go to this company again

Réponse de The Honest Diver Supply Co
Great dive shop
Great dive shop, super friendly and lovely people, always honest and fast. A nice personal service that so many places don't provide

Réponse de The Honest Diver Supply Co
Great experience
Great experience. Loved the personal video message after ordering. Delivered nice in time as promised.

Réponse de The Honest Diver Supply Co
A Completely Wonderful Experience!
Working with the Honest Diver was a great experience! His advice was spot on! I would completely recommend the Honest Diver for all your diving needs!

Réponse de The Honest Diver Supply Co
A business worth supporting.
Great products, great prices, but it's the personal touch that will make me remember who I bought my Garmin off. You think you're getting a dive computer, you get a surprise pack of delicious sweets and a hand signed card too. Melted my cold heart. Lol.
(Best gummies I've ever had btw!)
You're amazing guys, keep it up.

Réponse de The Honest Diver Supply Co
Excellent communication and service…
Excellent communication and service plus great product description

Réponse de The Honest Diver Supply Co
Amazing
Amazing - personalised video to confirm the order
Well packaged and thoughtful card and sweets inside

Réponse de The Honest Diver Supply Co
Great customer experience
Received advice prior to purchase via videoclip, item arrived in good time. Bag of sweets enclosed! It’s just really good to support a small business where they understand the value of the customer and they know what they’re talking about.

Réponse de The Honest Diver Supply Co
Very satisfied customer
I am very pleased with my buying experience, I spoke to Jim about what I was looking for in the Xdeep Zen wing and he gave me good advice about the available options, and said he was happy to assemble it for me.
He updated me regularly with delivery via email and video messages as some items were ex-stock.
I am very pleased with my purchase experience and my new wing, I would recommend the Honest Diver shop

Réponse de The Honest Diver Supply Co
Refreshing and brilliant service
Refreshing and brilliant service. I hope they can continue offering the same levels as they grow, which indeed they should.

Réponse de The Honest Diver Supply Co
What an excellent experience
What an excellent experience. From pre-sales questions to delivery, Jim was knowledgeable and friendly. Ps, keep up the podcast! Also great to be supporting a smaller company.

Réponse de The Honest Diver Supply Co
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







