The LGV Training Company Avis 816

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I requested a quote just before starting a run of nightshifts. I then was harassed repeatedly but someone called Nick Lake. I received 6 text messages and as many emails and missed calls/voicemails. I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I found they were extremely helpful, knowledgeable and too the point. Nick Lake dealt with almost everything making the experience easy and stress free

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great company overall everything was organised, clear, and easy to follow. Their materials were spot on and helped me pass my theory first time. Big thanks to Nick Lake as well, he was genuinely helpf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really great experience in helping me pass my theory! Absolutely over the moon to be passed and can’t wait to get cracking with my practical now, Nick Lake is who helped me top bloke!

L'entreprise a répondu

À propos de l'entreprise

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Écrit par l'entreprise

The LGV Training Company are the UK's leading LGV training & HGV training specialists offering start to finish process, helping you at each step. We've organised, monitored and managed HGV driver training with over 40 brands. With over 50 locations UK ...


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

816 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

Straight forward process,I could call…

Straight forward process,I could call and get good advice.

30 avril 2026
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Réponse de The LGV Training Company

Thank you for the 5* review. It's great to read the team made the process straight forward for you and provided good advise throughout.

All the best!

Noté 5 sur 5 étoiles

I found they were extremely helpful

I found they were extremely helpful, knowledgeable and too the point.
Nick Lake dealt with almost everything making the experience easy and stress free

30 avril 2026
Avis spontané
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Réponse de The LGV Training Company

Thank you for the 5* review. It's brilliant to read you've had such a great experience with Nick & the team.

Wishing you all the best!

Noté 1 sur 5 étoiles

My experience…

I requested a quote just before starting a run of nightshifts. I then was harassed repeatedly but someone called Nick Lake. I received 6 text messages and as many emails and missed calls/voicemails. I’d opted to wait till my end of nightshifts to reply back as I’d have more time to deal with it then and feel more human. Today I received yet another one of his many texts questioning whether I was a child scamming using the number. When I replied back to him and explained why I hadn’t responded he then became verbally abusive towards me. I would never and will never use this company for any training and highly recommend anyone who has to deal with Nick Lake runs as far away from him as they can!

30 avril 2026
Avis spontané
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Réponse de The LGV Training Company

Good morning,

We’re sorry to hear you felt this way following your enquiry. When someone requests a quote, our team will make a few attempts to follow up and offer assistance, but our contact levels are controlled and wouldn’t usually involve repeated messages without any engagement.

We also want to be clear that the tone and language you’ve mentioned don’t reflect how we expect our team to communicate under any circumstances.

Kind regards
The LGV Training Company

Noté 5 sur 5 étoiles

Really great experience in helping me…

Really great experience in helping me pass my theory! Absolutely over the moon to be passed and can’t wait to get cracking with my practical now, Nick Lake is who helped me top bloke!

22 avril 2026
Avis spontané
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Réponse de The LGV Training Company

Thank you for taking the time to leave us a review. We're glad you've had a great experience so far & that Nick has been helpful, we will be sure to pass this feedback on. Good luck for your practical we can't wait to hear how you get on.

All the best!

Noté 5 sur 5 étoiles

absolutely amazing from start to…

absolutely amazing from start to finish, course made easy to understand, helpful beyond belief.
could not fault this at all steve the tutor was so helpful !

13 avril 2026
Avis spontané
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Réponse de The LGV Training Company

Thank you for the review. We're glad everything has been amazing throughout the process.

Wishing you all the best!

Noté 5 sur 5 étoiles

the communication and help from all…

the communication and help from all representatives of the company been amazing

20 avril 2026
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Réponse de The LGV Training Company

Thank you for the review. We're glad the communication has been amazing throughout.

All the best!

Noté 1 sur 5 étoiles

Rude Customer Service

Enquired about HGV training a short time ago and was contacted by Luke. Luke give me information on the prices & the training and I said I’d contact him if I was interested. A month or two on I received a call today asking if he can shut down the enquiry. Soon as I said yes he hung the phone up. Seemed pretty rude and didn’t even get a chance to talk. Sounded like he wasn’t happy as he didn’t sell me a course. A little training probably needed

16 avril 2026
Avis spontané
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Réponse de The LGV Training Company

Good Afternoon,

I am sorry to hear you feel dissatisfied with your experience, that is certainly not the impression we want to leave.

We do not have a Training advisor named Luke, however we would like to investigate your comments. If you are happy to discuss this further, please contact our Customer Services team at customer.services@thelgvtrainingcompany.co.uk.

Noté 5 sur 5 étoiles

Been very helpful from start to finish…

Been very helpful from start to finish and always gets back in touch

13 avril 2026
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Réponse de The LGV Training Company

Thank you for the review. We're glad the team have been helpful throughout the process.

All the best!

Noté 5 sur 5 étoiles

Passed 1st time☺️

The team were very friendly and made me feel at ease. My instructor Andy was brilliant and the giggles and jokes made a stressful time easier to manage. I liked that the reversing manoeuvre and the driving test were on two separate days instead of one after each other. I passed first time with 2 minors☺️thank you for the help!

8 avril 2026
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Réponse de The LGV Training Company

Thank you for the 5* review & congratulations on passing first time! We're glad you had that Andy made the process much easier for you!

Wishing you all the best!

Noté 5 sur 5 étoiles

Five star professional training from…

Five star professional training from experience tutors ! Completed my CPC 35 hours in two blocks. Great team and great support

10 avril 2026
Avis spontané
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Réponse de The LGV Training Company

Thank you for the review. It's great to read you received 5* training throughout and the team have been a great support.

All the best!

Noté 5 sur 5 étoiles

great company to get your HGV licence…

great company to get your HGV licence from. they managed all the driving and test booking as quickly as possble.thank you

8 avril 2026
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Réponse de The LGV Training Company

Thank you for the 5* review & the recommendation! We're glad the team managed to get you booked in quickly.

Wishing you all the best!

Noté 5 sur 5 étoiles

Solid, Professional and Supportive

Great company overall everything was organised, clear, and easy to follow. Their materials were spot on and helped me pass my theory first time. Big thanks to Nick Lake as well, he was genuinely helpful throughout and made the whole process feel straightforward.

9 avril 2026
Avis spontané
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Réponse de The LGV Training Company

Thank you for the 5* review. Congratulations on passing first time! We're glad Nick has been helpful throughout.

All the best!

Noté 5 sur 5 étoiles

They were quick to help and book me a…

They were quick to help and book me a retest quickly when I needed it, gave me good leading guides to pass my theory

10 avril 2026
Avis spontané
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Réponse de The LGV Training Company

Thank you for taking the time to leave us a review. We're glad the team have been able to get you back in promptly for the retest.

All the best!

Noté 5 sur 5 étoiles

I have found the LGV company to be completely professional

I have found the LGV company to be extremely helpful and fully supportive of my training.
Each time I have phoned in to their office for advise I have dealt with nothing less than complete professionalism especially from Dodi who has been there since my 1st contact with the company and I always request to speak with him.
all the tools to pass your exams have been made very simple to use and enabled me to pass my theory test 1st time around.
I would strongly recommend the LGV company to anyone who is looking to change there career as I have.

9 avril 2026
Avis spontané
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Réponse de The LGV Training Company

Thank you for the 5* review. It's great to read that the team have been helpful and supportive throughout the process, especially Dodi - we will be sure to pass this feedback on. Congratulations on passing & thank you for the recommendation.

Wishing you all the best!

Noté 5 sur 5 étoiles

Great experience !

31 mars 2026
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Réponse de The LGV Training Company

Thank you for the review. We're glad you had a great experience!

All the best!

Noté 5 sur 5 étoiles

1st time pass

Passed my c licence first time with the help from there online learning program all the information is on there for you to pass 1st time also brilliant comunication every step of the way nothing ever to much trouble help there when needed 5* thanks nick and the team for everything happy trucking

23 mars 2026
Avis spontané
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Réponse de The LGV Training Company

Thank you for the brilliant review. Congratulations on passing your Category C first time! We're glad the communication has been great from the team throughout & we will be sure to pass your thanks onto Nick.

Wishing you all the best!

Noté 5 sur 5 étoiles

The company is a good company…

The company is a good company ,communication is very good,always letting you know the next steps,the two trainers that I had adam and Jamie i think r a real credit to this company,make you feel at ease straight away

19 mars 2026
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Réponse de The LGV Training Company

Thank you for taking the time to leave us a review. We're glad the communication has been great from the team. We will be sure to pass your thanks onto Adam & Jamie.

All the best!

Noté 5 sur 5 étoiles

Great company!

The process from wanting to get my C1 license, to actually passing was very straightforward and the lovely staff at this company guided me and explained every step of the process.

19 mars 2026
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Réponse de The LGV Training Company

Thank you for the 5* review. Congratulations on passing! It's great to read the team have been helpful & guided you through the process.

Wishing you all the best!

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