The Log Shed Avis 969

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Good variety of wood and sizes available and excellent quality. Customer service excellent - Sue is very helpful and friendly as are the drivers. They have a small crane service so we get the wood... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I always have positive experiences over the years with The Log Shed Ordering is straightforward and I do it over the phone mainly as I can sort delivery date easily . Never had any issues . Logs... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Timely delivery, flagged up by polite, helpful driver, half an hour before he arrived - which was what I'd asked for upon ordering. Then, with a cup of tea polished off he expedited the shifting of la... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always friendly, polite and accommodating to your preferred delivery day. The logs are great and plentiful, burn beautifully and are also very clean so you don't feel like you are bringing any insect... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de bois de chauffage
  2. Fournisseur de charbon

Écrit par l'entreprise

At The Log Shed, we pride ourselves on our excellent products and are huge believers in ‘good old fashioned’ customer service. We deliver nationwide throughout the UK and offer the finest quality kiln-dried logs, a range of beautiful log stores and fireside accessories. All our wood comes from sustainable sources with quality second to none. We offer kiln dried firewood which is dried in our own wood fired kilns. All our wood is Woodsure “Ready to Burn” certified and passed through strict quality controls making it ready to burn immediately. Our friendly, knowledgeable team are at your service!


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

969 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

Fabulous company - definitely recommend

Good variety of wood and sizes available and excellent quality. Customer service excellent - Sue is very helpful and friendly as are the drivers. They have a small crane service so we get the wood craned over our hedge.

12 mars 2026
Avis spontané
Logo de The Log Shed

Réponse : The Log Shed

Thank you so much for your kind review. Customer Service is really important to us, so it's lovely to get such positive feedback. I will ensure the team are made aware Mrs Davison.

Noté 5 sur 5 étoiles

Everyone we have dealt with at the wood…

Everyone we have dealt with at the wood shed have been super efficient and very helpful regarding the needs of my 96 year old father! Logs are dry and just the right size for his stove.

21 janvier 2026
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Réponse : The Log Shed

Thank you so much for your kind review Julie. We always try and go that extra mile if we can, and I'm so glad we are making a difference.

Noté 5 sur 5 étoiles

Quality product

Quality product, burns well. Customer service superb, taking care when delivering. Highly recommended

13 février 2026
Avis spontané
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Réponse : The Log Shed

Thank you for your kind review Stuart. Our drivers are brilliant and it's lovely to be appreciated.

Noté 5 sur 5 étoiles

Delivery

The customer service worked with me in making sure I was able to get a delivery in the time I needed it so I didn't run out of wood for my fire. Everyone was very helpful in making my choice of wood and the delivery as smooth as possible.

21 janvier 2026
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Réponse : The Log Shed

We always try to help in an emergency Todd! So pleased we could deliver for you and thank you so much for the great review!

Noté 5 sur 5 étoiles

Great service from the ladies in the…

Great service from the ladies in the office to the delivery guys. Always so helpful and friendly

22 janvier 2026
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Réponse : The Log Shed

We have a strong Customer Service ethos, and love that it's appreciated! Thank you so much for your kind review.

Noté 5 sur 5 étoiles

Everyone at the Logshed are extremely…

Everyone at the Logshed are extremely helpful. I have been purchasing logs from them for quite a few years and they always do their best to arrange delivery when is best for me. The delivery drivers are so helpful. I wouldn’t use any other company.

21 janvier 2026
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Réponse : The Log Shed

It's always a pleasure chatting with you Lynn! Thank you so much for your kind review, it means a lot to us!

Noté 5 sur 5 étoiles

Good service

Good service. Good quality.

21 janvier 2026
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Réponse : The Log Shed

Aw, thank you so much Ken. Much appreciated!

Noté 5 sur 5 étoiles

All round great service.

We’ve used Log Shed several times and the logs are good quality and delivery is excellent, letting you know which day they are due to deliver.

21 janvier 2026
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Réponse : The Log Shed

Thank you so much for the kind review Sue. We are so pleased you are happy with the quality and customer service.

Noté 5 sur 5 étoiles

Great service

Great service, friendly helpful staff at order and delivery, many thanks.

22 janvier 2026
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Réponse : The Log Shed

Thank you so much Rhoddy! It's always a pleasure chatting to you.

Noté 5 sur 5 étoiles

Reliable and friendly

Reliable, friendly and always helpful. Whether it is by phone or the delivery guys who move the logs into my garage, I can't fault them. Great product too!

21 janvier 2026
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Réponse : The Log Shed

Thank you so much! Customer Service and repeatable quality is very important to us, so it's lovely that it's appreciated.

Noté 5 sur 5 étoiles

Excellent service and…

Excellent service and products.fantastic company to deal with

22 janvier 2026
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Réponse : The Log Shed

Thank you Susan! It's always lovely talking to you and it makes us so happy that you love our service and quality!

Noté 5 sur 5 étoiles

Great service

We were running low on logs so preferred a small bag which was delivered the following day. Great service, can’t recommend highly enough.

21 janvier 2026
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Réponse : The Log Shed

Always happy to help our valued customers whenever we can David! Thank you so much for your kind review.

Noté 5 sur 5 étoiles

My experience of log shed

It was quick and easy to order, the logs came very quickly. The staff were helpful and friendly. The logs were great. Good value all round. Would recommend Log shed.

21 janvier 2026
Logo de The Log Shed

Réponse : The Log Shed

Thank you so much for the recommendation Anthony! We are so pleased you were happy with the service and product!

Noté 5 sur 5 étoiles

Good product

Good product. Efficient delivery

20 janvier 2026
Logo de The Log Shed

Réponse : The Log Shed

Thankyou Paul!

Noté 5 sur 5 étoiles

I just thought the lady in the office…

I just thought the lady in the office Sue was her name i think was very pleasant and helpful
The delivery was exactly what she said it would be
The logs are top class
5 🌟

18 janvier 2026
Logo de The Log Shed

Réponse : The Log Shed

We are so pleased that you were happy with your experience Mrs Foster - customer service is very important to us, so it is always lovely when we receive a great review acknowledging this. Thank you so much!

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