The London Removal Company Avis 

222
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Brilliant moving experience with Jim and the team. From easy booking to everything securely in the new house. Removal guys were polite, friendly and respectful. My items were well packaged and having... Voir plus

Noté 5 sur 5 étoiles

From the moment Jim came and quoted us a price for their services until the last box was unloaded at the new address these guys were a pleasure to deal with. Professional at all times, respectful of o... Voir plus

Noté 5 sur 5 étoiles

Jim and his guys were all lovely, really experienced, professional and friendly, would definitely recommend! We even left something behind which they posted 1st class back! Thanks!!

Noté 5 sur 5 étoiles

The team were incredibly professional and packed the whole house both quickly and safely. They helpfully dismantled a lot of our furniture including some intricate cupboards, wardrobes and bed... Voir plus

À propos de l'entreprise

  1. Entreprise de livraison
  2. Magasin de meubles de bureau
  3. Magasin d'articles d'emballage
  4. Entrepôt

Informations provenant de diverses sources externes

London Removals and storage solutions from the London experts We offer a wide range of removals and storage services to suit your requirements, this includes: Domestic Removals Office relocations UK & European removals Packing Materials International shipping


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

222 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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4,9

Tous les avis

(222)

22 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Great service. Punctual, professional,friendly,helpful. I was extremely pleased.Highly recommended!

28 août 2018
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service

Brilliant service! Very impressed by the speed and the responsiveness of the company. Highly recommend!

14 août 2018
Avis spontané
Noté 5 sur 5 étoiles

The company were amazing and took a lot…

The company were amazing and took a lot of stress out of moving. The removal people and packers were incredible. They were friendly and nice and were amazing at their job. They were professional and took pride in their work and were careful with our belongings. Thank you so much!

31 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

Great Staff

Great Staff - Very Efficient,Courteous.Fast Workers,nothing too much for them..Ready to use and reccomend for future jobs..

30 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

Extremely happy with the London Removal…

Extremely happy with the London Removal Company. They had a reasonable quote, packed up everything beautiful and worked extremely hard on one of the hottest days of the year. All the staff were personal, hard working and just lovely friendly people. We will be moving again in 6 months and will definitely be using them again.

26 juillet 2018
Avis spontané
Noté 1 sur 5 étoiles

Warning

Warning! We got carried away by the price but did not read t&c’s properly.

The team were efficient and friendly. Forgot a few things, scratched a few newly painted walls and broke some plants and pots. Not the end of the world...

... BUT they destroyed two very expensive pieces of artwork and refused to give us any compensation.

Don’t select this company because of the low price, it may cost you ten times more!!!

24 juillet 2018
Avis spontané
Logo de The London Removal Company

Réponse de The London Removal Company

Thank you for your review.

Please see our company response below to all of the above.

Warning! We got carried away by the price but did not read t&c’s properly.

------1) Please note that the customer has to agree to the terms and conditions before any removal has been carried out. Had they have read the T & Cs “properly” as they put it we could have extended the 7 days after removal claus and replaced it with for instance a 21 day claus so that any claim with in that 21 day claus could be reported to our insurers without any problem whatsoever. ------

The team were efficient and friendly. Forgot a few things, scratched a few newly painted walls and broke some plants and pots. Not the end of the world...BUT they destroyed two very expensive pieces of artwork and refused to give us any compensation.

------2) From the email conversation with your partner he said that the prints were folded and ended up with lines on them and in his email your partner said that the prints were rolled. We have spoken to the manager who was in fact a packer on the job and he has said that he didn’t and wouldn’t fold any prints.------

Don’t select this company because of the low price, it may cost you ten times more!!!-


-----3) We class ourselves as a competitive company pricewise and charge a fair price for a professional job.This was agreed with the customer prior to the removal being carried out with no hidden or extra costs added on removal day.----

We are sorry that you feel you had a negative experience, and thank you once again for your feedback.

Noté 5 sur 5 étoiles

Quick and easy pre-move visit to…

Quick and easy pre-move visit to provide quote.
All staff very friendly.

Removal guys were wonderful on the day. Really quick packing up the day before. Took responsibility for making sure the move went smoothly on the day. Really friendly and made the whole thing as easy as it could be.

Only minor complaint is the 2.5% fee for paying by credit card.

19 juillet 2018
Avis spontané
Logo de The London Removal Company

Réponse de The London Removal Company

Hi Rachael,

Thank you for your review and kind comments, unfortunately the 2.9% is what we are charged by the Bank for any payments received via Credit Card, the fee we charge is like for like what the bank charge us.

Kind regards

The London Removal Company

Noté 5 sur 5 étoiles

Premium level of service, more competitively prices than their competition.

My family and I had a fantastic experience with the London Removal Company. The quote based on the survey was higher than the phone estimate quote, but was still very much at the cheaper end compared to other high quality providers. The service was top drawer. The guys wrapped every little glass and bottle really carefully, and had to tackle some very tricky unexpected jobs (unscrewing a glass door to get a washing machine out of a bathroom, disassembling a huge dresser to get it to my top floor etc.) for no extra charge. They were great fun and a pleasure to work with. There was a small waiting charge as I didn’t get the keys to our new home until 4pm but the guys stayed late until the job was done. Top quality and very competitive prices.

16 juillet 2018
Avis spontané

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