Themattressworld Avis 

344
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Shocking to see any 1 star reviews, I wouldn’t buy a bed or mattress anywhere else, unbelievably priced and great quality further more your supporting a local business. I always deal with Sean, enthu... Voir plus

Noté 5 sur 5 étoiles

Me and my family have bought beds and furniture from this man for over 20 years is service is impeccable and i would rate a 5 star service if not more and he gose up and beyond for anyone and I would... Voir plus

Noté 5 sur 5 étoiles

We have used mattress world for many years and always find them incredibly helpful with fast delivery and building of beds we have bought. They even came back and replaced a piston for free months lat... Voir plus

Noté 5 sur 5 étoiles

Absolutely Brilliant Company! I honestly cannot recommend The Mattress World highly enough! The whole team are absolutely fantastic – friendly, kind, helpful and always willing to go a... Voir plus

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

The Mattress World NW Ltd. are a family run business in Clayton-le-Moors, Lancashire with over 20 years experience in manufacturing and retailing high quality mattresses, beds, home furnishings and decorative accessories. We offer same day, next day and UK delivery and a recycling service. Our motto is and has always been "Order Today, Sleep Better Tomorrow"


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

344 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

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4,5

Tous les avis

(344)

23 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Sean and the lads were fantastic

Sean and the lads were fantastic , great price and brought it all upstairs for me and made the wardrobes and beds up for me

10 octobre 2026
Avis spontané
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Réponse de Themattressworld

thank you

Noté 5 sur 5 étoiles

I’m the manager of a children’s home…

I’m the manager of a children’s home and i’ve bought a number of mattress from Sean. He’s dropped the off with hours notice at times and is fair with his prices.
I would recommend Sean and his business to anybody and will continue to use him.

13 octobre 2026
Avis spontané
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Réponse de Themattressworld

Thank you we do appreciate your business and we aim to please every customer we deal with

Noté 5 sur 5 étoiles

Absolutely Brilliant Company!

Absolutely Brilliant Company!

I honestly cannot recommend The Mattress World highly enough!

The whole team are absolutely fantastic – friendly, kind, helpful and always willing to go above and beyond to help anybody out. Nothing is ever too much trouble for them, and they genuinely care about their customers.

The quality of their products is excellent, and their prices are brilliant. You really do get fantastic value for money without compromising on quality.

They are extremely reliable, quick off the mark and always willing to go that extra mile to make sure their customers are happy.

It’s refreshing to deal with a company that takes so much pride in what they do and treats people so well.

An all-round brilliant company with a fantastic team behind it. I would happily recommend The Mattress World to absolutely anybody!

Keep up the fantastic work! 👏👏👏

13 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

‘Simply the best!’

Whenever I’ve needed a bed or furniture, Sean is the man. He also went out of his way (when he didn’t need to) to move and reassemble my bed when I moved house, which was no easy task with awkward walls and doors. I cannot think of another place that handles last-minute orders as well and as professionally as this company, and I will forever recommend TMW to all.

13 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Bought from this store many times over…

Bought from this store many times over the years
The prices are excellent as is the quality . A quick phone call and a bed or mattress can be delivered same day
Easy payment methods and they also have a lovely showroom
Kept upto date with cheeky daily facebook videos of offers and flash deals
100% recommend

1 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

We have used mattress world for many…

We have used mattress world for many years and always find them incredibly helpful with fast delivery and building of beds we have bought. They even came back and replaced a piston for free months later after it was damaged. 5* from me

9 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Exceptional service

Exceptional service, Sean always goes above and beyond, nothing is too much trouble always willing to find a solution for anything the customer requires. We are extremely happy with our products and will definitely continue to use The Mattress World in the future.

24 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Shocking to see any 1 star reviews

Shocking to see any 1 star reviews, I wouldn’t buy a bed or mattress anywhere else, unbelievably priced and great quality further more your supporting a local business. I always deal with Sean, enthusiastic and knowledgable and always happy to have a chat, we always get ours delivered and they have it put up in no time and don’t leave a mess! Would 100% reccomend these guys

13 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Sean and the team from the Matress…

Sean and the team from the Matress world have helped me out numerous times! The service is second to none, punctual and professional at all times. Would highly recommend! 5 starts all the way ⭐️⭐️⭐️⭐️⭐️

28 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

5* experience

Sean was very accomodating, very knowledgeable and he's a super friendly guy. 5* service from ordering to delivery. Thankyou for the bed and mattress

2 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Me and my family have bought beds and…

Me and my family have bought beds and furniture from this man for over 20 years is service is impeccable and i would rate a 5 star service if not more and he gose up and beyond for anyone and I would highly recommend the mattress world and even the furniture corner. All I can say is thank you sean and keep up the good work.

12 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Would give 0 starts if possible

Absolutely disgusting experience of this company today. Minding my own business at the launderette following signage up saying "if a washer or dryer has finished and is needed by another customer the contents can be emptied" I followed this emptied the washer and put my own washing on. 40 minutes passed and the disgusting mannered man I now know to be called Sean foster waltzed back in and began cursing and swearing that his washing was taken out (and placed on the top of the machine so it was tidy) I said I had emptied the washer as I needed to use it and the aggression grew. Swearing at me threatening me and after pointing out the sign and reading it out to him word for word (incase he was unable to read for himself) I stopped engaging whilst his abuse continued. Another patron in the launderette advised of he continued we could call the police. His parting words when he left were "don't f**king touch my washing" which no one else planned to do.
After ringing the company to report this and looking on Facebook (seeing his face in every video on there) and here on Google at reviews I know my complaint will go nowhere but this place should be avoided like the plague. He had the audacity to reverse his branded van up the street and take photographs of myself. In his branded van registration plate BE02 DDD.

Clearly not a one off occurance after reading the reviews on here from a small minded bully of a man.

12 octobre 2026
Avis spontané
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Réponse de Themattressworld

Good morning, can I say I was very disgusted at the way you spoke to me as I came into the launderette as I said there was a bit cheeky. I’ve taken all my clothes out of the washing machine you said if they were left that again I would throw them out in the street if you think that is acceptable the way you spoke to me then I think you’re in the wrong. I am not or have I ever been a bully I think in this occasion you the customer of the Laundrette was a bully two of you swearing at me and you think that I just stand there and take it from you well you was in the wrong and I’m gonna make a complaint to the launderette about you because threatening to throw my washing in the street was out of order as for my business I am 100,000,000% committed to the customers in my company or always have and always will. I will be speaking to the owner Kieth Francis all about yourself.

Noté 1 sur 5 étoiles

Don't buy from him

Don't buy from him. Promised refund. Never received.
Dispute opened with credit card. Beware!!!!!!

6 juin 2026
Avis spontané
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Réponse de Themattressworld

GOOD MORNING VERY SORRY TO HEAR THIS WE DO NOT EVERY LET OUR CUSTOMERS DOWN NOW THE MATTRESS YOU HAD DELIVERED WAS THE SAME AS ORDERED JUST WE HAVE BRANDED OUR MATTRESSES SO WE DIDNT REALISE WAS DIFFERENCE IN PRICE IVE REFUNDED YOU £80 VERY SORRY IF THERES ANYTHNING WE CAN DO TO MAKE YOU HAPPY PLEASE TEL ME SEAN FOSTER COMPANY OWNER ON 07568533234 WITH THANKS SEAN

Noté 5 sur 5 étoiles

Good service

Good service. Quick delivery of mattress

27 juin 2026
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Réponse de Themattressworld

thank you we always aim to please

Noté 5 sur 5 étoiles

I bought my daughter an ottoman small…

I bought my daughter an ottoman small double bed. It’s fantastic quality and Sean delivered and took it all upstairs for me. Great service,compatable prices and fantastic quality 👌🏼

30 juin 2026
Avis spontané
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Réponse de Themattressworld

thank you we always happy to help

Noté 3 sur 5 étoiles

Following initial order and email…

Following initial order and email confirmation, I then received no further communication as to delivery details. After a week I had to email and phone to ask for updates on delivery . Still no response but then a day later I received delivery notice from the delivery company who then were very informative about the delivery date and time. The actual mattress we purchased was exactly as expected.

27 juin 2026
Noté 1 sur 5 étoiles

Poor quality Sweet Dreams Wagner Firm 2000

I bought the Sweet Dreams Wagner Firm 2000 mattress and only after about two weeks of sleeping on the mattress, a dip appeared that gave me lower back pain. When measured, the dip was a double over the natural settlement measurements that are given with the care instructions. The mattress was delivered by a contracted logistics company which made holes in the plastic packaging and left black smudge marks on the mattress.
To keep the story short, it was a pain to return the mattress. Make sure to take photos when you receive the item, as with any company, and store them for a peace of mind if the quality turns out not to be what you expected with a specific model. And know your statutory consumer rights.

25 juin 2026
Avis spontané
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Réponse de Themattressworld

Thank you for taking the time to leave your feed back. We're sorry to hear that you were disappointed with your experience
.
We take all quality concerns seriously, and every mattress reported as faulty is assessed in line with the manufacturers guidelines. In this case, the matter was investigated and handled in line with our established procedures.

We're pleased we were able to complete and return in accordance with agreed process, although we're sorry that you found it difficult.

While we appreciate all customer feedback, we also believe its important that reviews fairly reflect the circumstances surrounding the case.

We continually review customer feedback to improve both our products and our service and appreciate the opportunity to respond.

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