Themespride Avis 14

TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

14 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

They have been supportive throughout

They have been supportive throughout . I purchased the theme Bundle and had a good experience.

1 novembre 2025
Avis spontané
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Réponse : Themespride

Hello,

Thank you for your kind words! We're glad you had a great experience with the theme bundle and appreciate your support. Feel free to contact us anytime if you need further assistance.

Thanks.

Noté 1 sur 5 étoiles

Can no longer change color of lettering for about a year

I tried to get help with this issue, but they refused to respond. It used to be that there was an option to adjust the lettering color, fonts, etc, then it disappeared about a year ago. Therefore, I cannot modify the existing pages or create new ones. I have gray lettering on gray pages. UPDATE: It is now 12 5 2025: I sent them what they asked for before this review and again after. They still have not helped me!

5 novembre 2025
Avis spontané
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Réponse : Themespride

Sorry for the inconvenience caused to you, could you please send page link where you are getting gray letter on gray page.

Noté 5 sur 5 étoiles

I needed a professional-looking blog…

I needed a professional-looking blog and didn’t know where to start. A friend recommended *ThemesPride*, and I couldn’t be happier. The theme I chose was easy to install and looks fantastic. Five stars!

14 mai 2025
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Réponse : Themespride

Hello,

Thank you so much for your kind words! We’re thrilled to hear you had a great experience and that the theme worked perfectly for your blog.

Thanks.

Noté 1 sur 5 étoiles

Experiencia Pésima: Soporte Inexistente y Tema Defectuoso

Actualización desastrosa y atención al cliente nula: ¡No recomiendo Themespride!

Compré un tema de Themespride (AI Automation Pro) con la esperanza de mejorar mi sitio web, pero tras la instalacion, el tema se volvió inutilizable: errores de diseño, funciones rotas y problemas de compatibilidad con plugins esenciales. Lo peor ha sido el soporte técnico: llevo semanas enviando correos electrónicos (su único método de contacto) solicitando ayuda, pero ni una sola respuesta.

Es indignante pagar por un producto que promete "soporte prioritario" y encontrarte abandonado cuando más lo necesitas. Themespride no se hace responsable de los fallos de sus temas ni de sus clientes. Además, la falta de opciones de contacto directo (como chat o teléfono) demuestra su poca seriedad.

¿Mi consejo? Evítenlos. Hay alternativas más confiables y profesionales en el mercado. Una estrella por el tema, aunque ni eso merece.

23 mars 2025
Avis spontané
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Réponse : Themespride

Hello,

Sorry for the inconvenience caused to you, but we are ready to solve your issue regarding theme installation, please give us one more chance.

Thanks.

Noté 3 sur 5 étoiles

I need help getting the key to download…

I need help getting the key to download after I paid and I still haven't received the key. I've submitted several emails. Please help. I love my theme and need to be able to download the demo.

1 février 2025
Avis spontané
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Réponse : Themespride

Dear Neffie,

Thank you for your feedback. We genuinely appreciate you taking the time to share your experience with us.

We take full responsibility for this oversight and want to make it right. Could you please provide us your order number? We will find the order and provide the key as soon as possible.

Once again, we apologize for any inconvenience caused and thank you for your patience and understanding.

Best regards

Noté 5 sur 5 étoiles

Outstanding Customer Support

The team at Themespride is fantastic! They guided me through the setup process, and their WordPress themes are top-notch. I highly recommend them to anyone needing quality templates.

25 janvier 2025
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Réponse : Themespride

Hello,

Thank you for the wonderful feedback! We’re glad our team could help and that you’re enjoying the quality of our WordPress themes—your recommendation means a lot to us.

Thanks.

Noté 5 sur 5 étoiles

Made Website Building Simple

As someone without much technical experience, Themespride made building my website super easy. Their templates are intuitive, and the final result is stunning. I’m so happy I chose them!

23 janvier 2025
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Réponse : Themespride

Hello,

Thank you for your wonderful feedback! We’re delighted to hear that our templates made building your website easy and enjoyable. Don’t hesitate to reach out if you need any support!

Thanks.

Noté 1 sur 5 étoiles

Please answer Themespride!

Themespride theme updated; showed numerous errors. I'm basically begging for help from their support team yet still Themespride haven't notified me regarding necessary corrections to the theme I bought.

Only way to reach them is via email and they simply don't reply.

This is so frustrating and completely unacceptable.

25 novembre 2024
Avis spontané
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Réponse : Themespride

We sincerely apologize for the inconvenience and frustration you've experienced with our theme and support. Your concerns are valid, and we deeply regret the lack of communication on our part.

Please rest assured that we are taking your feedback seriously and will prioritize resolving the issues with your theme immediately. Kindly share your email address on support@themespride.com so that we can check your query and provide a prompt update.

We truly value your patience and understanding as we work to make things right.

Noté 5 sur 5 étoiles

Very customizable themes & nice…

Very customizable themes & nice support. Thanks to them for the great service.

20 juin 2024
Avis spontané
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Réponse : Themespride

Thank you for your kind words! We're delighted to hear that you're enjoying the customization options and our support. Providing great service is always our top priority, and your appreciation means a lot to us.

If you ever need assistance or have any questions, we're here to help. Thanks for choosing Themespride! 😊

Noté 5 sur 5 étoiles

Review for THEMESPRIDE.COM

I would like to express my sincere gratitude to the staff of THEMESPRIDE.COM for the exceptional assistance received during the purchase of the template on their sales platform. The team proved to be extremely professional and helpful, providing me with timely and precise support.

I would especially like to thank them for their help in installing the Author Writer Pro template on my website, perennialliterature.com. The process was handled with great skill and attention to detail, ensuring that everything worked perfectly.

With their help, I am now able to refine the site with my personal communications. Their professionalism made this a very positive experience, and I couldn't be happier with the service I received.

I highly recommend THEMESPRIDE.COM to anyone looking for high-quality templates and excellent customer support. Thanks again!

7 juin 2024
Avis spontané
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Réponse : Themespride

Thank you so much for your thoughtful and detailed review! We’re thrilled to hear about your positive experience with our team and the Author Writer Pro template.

It’s incredibly rewarding to know that our support and attention to detail helped ensure a smooth installation process for your website, perennialliterature.com. Your kind words truly motivate us to continue delivering exceptional service and high-quality templates.

We’re excited to see how you refine your site and bring your personal vision to life. If you ever need further assistance, we’re here to help.

Thank you for choosing THEMESPRIDE.COM and for recommending us. We greatly appreciate your trust and support! 😊

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