The One Stop Money Shop Avis 

549
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Saved my butt. I was low on money and had an emergency. Very quick responding and depositing. My credit score is very rubbish so I am surprised!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Extremely grateful for approving my loan given my low credit score. But they could see I have much recent history of consistently repairing that. From there the process was quick concise and efficient... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have borrowed from One Stop for 3 times and their customer service is outstanding. They don't only look at your credit score but also your finance circumstances and your affordability. I feel very w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Super straight forward to use and for people like me that have a rubbish credit rating they give you a chance I had an emergency that I had no money to pay for and they helped me out of a super stress... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Établissement de crédit

À propos de The One Stop Money Shop

Écrit par l'entreprise

Whatever your circumstances, including bad credit history, if you are looking for a loan with friendly local service, The One Stop Money Shop can help.

Apply for a loan


About us

The One Stop Money Shop was founded in 2002 and originally started as a credit broker for short term affordable loans. The business later transformed into an online money lender as it continues to operate today.

Based in Wakefield, Yorkshire, we are proud to our northern roots and to be serving the whole of the UK with a flexible, instalment loan product. Moving away from the traditional payday loan product, we are pleased to offer loans repaid over 6,9 and 12 months which give customers greater flexibility and breathing space to repay their loans.

The One Stop Money Shop is a fully authorised lender under the Financial Conduct Authority, registration number 713424.

As an authorised firm, we have demonstrated our commitment to provide safe and transparent financial products with our customers' best interests at heart.

We carry out a series of checks to ensure that customers can afford to repay our loans without falling into financial difficulty and being clear and transparent is part of the company culture and centre to everything we do.

How to apply for a loan

Visit our website and complete our simple online loan application form. You'll receive a decision within minutes.

More information

For more information, please visit our website or click one of the following links.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

549 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(549)

117 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy to apply

Easy to apply. Quick and professional

17 mars 2025
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Réponse de The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs

Noté 5 sur 5 étoiles

Quick great service

Quick great service

7 mars 2025
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Réponse de The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs

Noté 5 sur 5 étoiles

Excellent service

Excellent service

12 mars 2025
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Réponse de The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We are proud of our high service levels

Noté 1 sur 5 étoiles

I have reported this business to the…

I have reported this business to the advertising standards agency and FCA for FALSE ADVERTISING. Their website CLEARLY states that they take every application on its own merit and have an underwriting team who look at each application. This is a blatant lie as once I had input my details on their website it IMMEDIATELY said they could not help.
Liars who will face the repercussions of their nonsense.

EDIT: The response is nonsense as I have been in employment my whole adult life.
My review is still totally valid.
EDIT: Further to my previous comments, I have no further wish to perform anything with you. My report for false advertising is still sent and you may want to learn how to spell admin as I assume that is what the email address should state instead of 'amdin'. Clearly shows the lack of credibility as a business. Do better.

10 mars 2025
Avis spontané
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Réponse de The One Stop Money Shop

A set of basic criteria is in place for all applications. Our website does state you need to be in full time employment for > 6 months.
If you send us your contact details we can forward your application form for you to review. Please email admin@theonestopmoneyshop.co.uk

Noté 5 sur 5 étoiles

Been customer before and now again

Been customer before and now again
Very straight forward
Thank you

6 mars 2025
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Réponse de The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs

Noté 5 sur 5 étoiles

Great loan company

Great, straightforward process. Was reluctant to use open banking but made process easier and all sorted. Affordable repayments
Thank you

4 mars 2025
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Réponse de The One Stop Money Shop

Hi, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

Noté 5 sur 5 étoiles

Quick response

Quick response. Great customer service!!!

18 février 2025
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Réponse de The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs

Noté 1 sur 5 étoiles

They are rude

They are rude, vile and threatening. They have no interest in any customers wellbeing.
They set up direct debits without your authorisation. And then they threaten legal court papers then charge you £50 for it.
They also take into someone else’s wages/income bank account, even though their name isn’t on the loan.
Will be reporting them.

24 février 2025
Avis spontané
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Réponse de The One Stop Money Shop

Thank you for sharing your feedback. We understand that financial difficulties can be challenging, and we are sorry to hear about your recent experience. Please contact the office and we will try and help you with your account problems

Noté 5 sur 5 étoiles

Very quick service

Very quick service

14 février 2025
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Réponse de The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs

Noté 1 sur 5 étoiles

Interesting how quickly after providing…

Interesting how quickly after providing all the information that it said they couldn't offer a loan. Do they really offer loans or are they just seeking private data

8 février 2025
Avis spontané
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Réponse de The One Stop Money Shop

Thank you for leaving your comment and for your interest in The One Stop Money Shop. We're sorry to learn that you haven't had a good experience us. Based on your comment, you are unhappy that we have been unable to approve your loan application.
Our goal has always been to provide reasonable access to affordable credit for individuals who may not be able to access credit elsewhere. We have managed to achieve this by ensuring that we treat every applicant as an individual and fully assess every customers' circumstances to ensure that the product we provide will help them. As a responsible lender, all our loans are subject to an in-depth suitability assessment. This takes into account any information we obtain from the Credit Reference Agency, meaning that, unfortunately, there are some applications that we are unable to approve.
We would also like to reassure you that we do not collect customers data to share with other companies.

Noté 3 sur 5 étoiles

Application was simple enough.

Application was simple enough.. it was the repeated emails and texts asking for information that had already been submitted in the application.. This happened on more than one occasion..
Just kept repeating information already submitted..

5 février 2025
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Réponse de The One Stop Money Shop

Thank you for taking the time to reply and feedback. Your comments have been taken onboard. Sometimes there is a delay in requests being received and they may occasionally overlap. We are constantly aiming to develop our processes to make applying as streamlined and as easy as possible. We are glad you found our application process simple to use.

Noté 1 sur 5 étoiles

Almost 50% interest

Almost 50% interest. I'm livid

12 novembre 2024
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Réponse de The One Stop Money Shop

As we specialise in lending to people with past credit issues, a higher rate of interest is charged which reflects the higher risks involved. All applicants must read and sign the loan agreement - indicating that they are happy with the terms

Noté 1 sur 5 étoiles

Dragged along all day and gave everything

After seeing these glowing reviews that TOSMS look closely at your circumstances rather then treat you as a score i felt that they would understand. Other lenders refused but TOSMS approved me and then asked for loads of information which i presented within 30 mins of them sending the email.

However, they were insisting on open banking which is not possible due to my bank not being on the list to choose to connect too. But having no ccj or defaults or even missing a payment in the last 3 years i was still told after initially approval that i was declined.

So in short i gave a lot of information in and wasted all that time and effort on falsely leading me into thinking TOSMS was different. But in reality if you haven't got open banking i wouldn't waste a day sending in a large amount of information throughout the day. In my case it was 4 emails of information i replied to and sent in.

And that's without a bad credit score or bad credit repayments.

So sad about the outcome and the leading along.

31 janvier 2025
Avis spontané
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Réponse de The One Stop Money Shop

As responsible lenders we must ensure all information declared and provided is correct. This sometimes means asking for further documentation. Open banking is sometimes required based on credit score, loan amount and other parameters. We are sorry we were unable to assist this time

Noté 5 sur 5 étoiles

Easy application process

Easy application process, and extremely helpful staff. Would highly recommend.

20 janvier 2025
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Réponse de The One Stop Money Shop

The team here at The One Stop Moneyshop is thrilled to receive such great rating, thank you.

Noté 5 sur 5 étoiles

Was very helpful.

17 janvier 2025
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Réponse de The One Stop Money Shop

We are grateful that you took the time out to leave us a review. Your feedback is much appreciated

Noté 5 sur 5 étoiles

Great experience

Great experience

16 janvier 2025
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Réponse de The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We are proud of our high service levels

Noté 5 sur 5 étoiles

Excellent service

15 janvier 2025
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Réponse de The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We are proud of our high service levels

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Easy to apply no hassle.

14 janvier 2025
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Réponse de The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs

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