The Perfume Shop - Bluewater 59 Avis 232

I had the most amazing shopping experience at The Perfume Shop in Bluewater. I wanted to return a perfume that I had bought for my wife for her birthday, and the customer service I received was beyond excellent.
The ladies were very professional and knowledgeable about the products they were selling. I would especially like to mention Elizabeth and Siobhan for their outstanding service and assistance.
Thank you!!
B.C

Thankyou to sioban in bluewater for very friendly and helpful service 10/10 perfect

Barbara at Bluewater was fantastic with her information related to fragrance and helped me choose a gift for my father. Excellent and exceptional customer service.

Went into the store today not really knowing what I was wanted. Tilly was so wonderful and patient. She really helped and made a difference to my shopping experience!

Siobhan is a very helpful, approachable, friendly and persuasive with a wonderful sweet convincing smile.

#bluewaterDartford

Barbara was very helpful, she made my experience very enjoyable and stress free.

Bluewater store served by Barbara and Michelle wonderful service looking for a birthday gift great advice polite and very knowledgeable brought perfume gift wrapped perfectly can even design your own gift ribbon would highly recommend and I’m sure to be back soon thank you Bluewater team from a delighted customer

We visited the Bluewater store to buy birthday gifts. We were assisted by Barbara who was very helpful and made some excellent suggestions. The prices were also very competitive. Barbara then told us about the gift wrapping service which included a personalised printed ribbon. She expertly wrapped both our gifts and made them look amazing. I would definitely recommend The Perfume Shop at Bluewater and especially Barbara who was so patient and helpful. Thank you.

Today, my son and I visited the perfume shop at Bluewater and we were attended to by Barbara. She was absolutely amazing — very friendly, patient, and professional throughout our visit.
Barbara took her time to help us choose the right fragrances, answered all our questions with a smile, and made the whole shopping experience enjoyable and welcoming. Her customer service was exceptional, and she truly went above and beyond to assist us.

Thank you, Barbara, for your kindness and excellent service. You are a great asset to your team, and we will definitely be returning because of the wonderful experience you gave us today.

Today I was met with so much joy from Kelly
She was so knowledgeable on all the scents and help me to narrow down my search to the scents I wanted. Very professional in her approach
Best customer service at this branch
Thanks Kelly for all your help!

Assisted by Elizabeth today, very helpful and personable. Thank you again.

Barbara is really great with assisting us with our buying experience at Bluewater The Perfume Shop. Very attentive and gave us a really nice experience. Thank you.

Thank you to the lovely Elizabeth, who was a great help to me today in the Bluewater branch and ensured I left as a happy, informed and well-treated customer.

Great service. I am very hesitant about buying new perfumes but Elizabeth at Bluewater was fabulous. Worked with my preferences, no pressure and I cam away very happy with my choice. Thank you.

I had no intention of buying any fragrance when I visited the store in Bluewater. I was there for something else and just happened to walk past. I decided to have a quick look, with no expectation of purchasing anything. It has been years since I have stepped into a shop to buy fragrance as I have always bought online, so this was a rare visit for me.

As soon as I walked in, I was greeted by Barbara, and she completely changed the experience. She was warm, welcoming and genuinely helpful, without any pressure at all. It did not feel like a sales situation. It felt like speaking to someone I had known for years.

I have worn the same fragrance for around 15 years and never considered changing it. Barbara took the time to show me a wide range of options, going back and forth across the store and letting me try different scents at my own pace. There was no hard sell, just excellent service and real enthusiasm.

There was also a buy one get the second half price offer, which was a bonus, but the reason I made a purchase was entirely down to the experience.

It was a fantastic experience and I would highly recommend visiting the store, especially if Barbara is there. If she is not already the manager, she should be. She is a real credit to the business.

Barbara even charged my .10p for the bag ...

Elizabeth helped us in the blue water store today. I’m very fussy with perfumes and she was so helpful in helping me decide and giving me advice. Excellent customer service and a wonderful woman overall. 10/10

We purchased 4 perfume today in Bliewater branch because the assistant Barbara was helpful and informed us of 20% for members. The service was fantastic!

Elizabeth helped us out at the bluewater store today. Genuinely such a lovely person, looked after us really well, we felt like VIPs. She helped us find a gift for multiple family members and took extra care in everything she did, including wrapping the gifts. Really enjoyed our time in the store today!

Elizabeth from the blue water store was very helpful and kind. Great service :)