Amazing customer service!! Came in looking for a gift for Father’s Day, served by Ling, she was absolutely amazing! Friendly and super helpful she took us round the shop giving us multiple testers, te... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS GLASGOW, GB
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Lisez les avis des autres
Ling gave my son and I exceptional service. Patient, knowledgeable, kindhearted & friendly. I wanted to get my son a scent for finishing up school and he was delighted with the options and attention h... Voir plus
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Lovely friendly professional staff, super helpful. Was served by Ling and another young assistant whose name I didn't catch. Came away with my favourite perfume and an eau de toilette for my son and a... Voir plus
L'entreprise a répondu
Was greeted at the door by Jane who was most helpful when helping select an aftershave for Father’s Day. She was not in not helpful but also extremely patient when I was in store with my 2 young kids... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS, GLASGOW, Royaume-Uni
5,0
Excellent
1 k avis
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Ling made us feel so welcome and helped…
Ling made us feel so welcome and helped us and went above and beyond with everything we needed! She was so pleasant and lovely!
29 juin 2026
Avis spontané
Great customer service
Great customer service. Jane was so helpful and friendly. Lovely shopping experience.
29 juin 2026
Avis spontané
was assisted by ling was very helpful
was assisted by ling was very helpful
29 juin 2026
Avis spontané
Amazing service from Jane 10/10
Amazing service from Jane. Couldn't have been more helpful
29 juin 2026
Avis spontané
Ling has been very helpful with her…
Ling has been very helpful with her customer service.
Thanks Ling and The perfume shop
27 juin 2026
Avis spontané
Ling
Ling, has been amazing so helpful definitely helped me make the best decision on my purchase
27 juin 2026
Avis spontané
Ling was very helpful and lovely to us
Ling was very helpful and lovely to us. It’s the first time I have bought anything in the store.
I would recommend the store to family and friends. Very happy customer.
27 juin 2026
Avis spontané
Jane was lovely and helped me choose a…
Jane was lovely and helped me choose a beautiful perfume for me
26 juin 2026
Avis spontané
I was served by Jane and couldn’t have…
I was served by Jane and couldn’t have had a better experience. She was so knowledgeable on the fragrances and helped us choose the perfect gift :)
26 juin 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Jane was very welcoming and patient
Jane was very welcoming and patient. Made me relaxed to make a good choice on my purchase.
25 juin 2026
Avis spontané
Réponse de The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling was very nice and helpful
Ling was very nice and helpful, she helped me pick a really nice fragrance for my son.
25 juin 2026
Avis spontané
Réponse de The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling was very helpful and kind
Ling was very helpful and kind. She knew exactly what we needed. Also she was very welcoming and polite and made me feel very comfortable.
23 juin 2026
Avis spontané
Réponse de The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling was so friendly and helpful
Ling was so friendly and helpful. Made such an effort
23 juin 2026
Avis spontané
Réponse de The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very pleasant and helpful staff
Very pleasant and helpful staff. What we required was not in stock so they ordered it for me and was delivered to the store for collection very promptly. Delighted with the service.
11 juin 2026
Réponse de The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling gave exceptional customer service
Ling gave my son and I exceptional service. Patient, knowledgeable, kindhearted & friendly. I wanted to get my son a scent for finishing up school and he was delighted with the options and attention he received.
22 juin 2026
Avis spontané
Réponse de The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had such a great experience with ling…
Had such a great experience with ling very friendly and helpful.
22 juin 2026
Avis spontané
Réponse de The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had great service provided by Ling
Had great service provided by Ling, she was very insightful and enthusiastic.
22 juin 2026
Avis spontané
Réponse de The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service by Jane
Amazing service by Jane
Helped us trying 100s of perfume for making a best choice. Will come again definitely
Thank you 🙏
22 juin 2026
Avis spontané
Réponse de The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling was amazing today and it was a…
Ling was amazing today and it was a great experience from the moment I walked in store. From what partner needed and liked and offered me lots of different choices straight away. From gift wrapping to a service with a laugh. Thank you again !
22 juin 2026
Avis spontané
Réponse de The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a great experience with the help of…
Had a great experience with the help of Ling, she was so helpful and lovely!
21 juin 2026
Avis spontané
Réponse de The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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