The Perfume Shop - Brighton 58 Avis 22

TrustScore 4.5 sur 5

4,6

Unit 28, West Mall, Churchill Square Shopping Centre, BN1 2EA BRIGHTON, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

It's a big thing investing in perfume but Josh and Mel in the Brighton branch were ever so helpful in helping me choose the right scents. They patiently explained combinations and the types of floral,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mel was very helpful, was in there for a good hour and she held me choose a birthday gift and also a lovely perfume scent for myself :) xx

L'entreprise a répondu

Noté 5 sur 5 étoiles

What a fabulous visit my sister & I had. We popped into the Brighton branch, where it was busy, due to your amazing offer 'buy one get one half price'. We were assisted by Siàn...after she finish w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The lady called Mel is always extremely kind, helpful, calm, friendly, approachable and always multitasking and going above and beyond for her customers. She is an absolute diamond of an asset to you... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Unit 28, West Mall, Churchill Square Shopping Centre, BN1 2EA, BRIGHTON, Royaume-Uni

4,6

Excellent

TrustScore 4.5 sur 5

22 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Mel was very helpful

Mel was very helpful, was in there for a good hour and she held me choose a birthday gift and also a lovely perfume scent for myself :) xx

30 avril 2026
Avis spontané
Logo de The Perfume Shop - Brighton 58

Réponse de The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

It's a big thing investing in perfume…

It's a big thing investing in perfume but Josh and Mel in the Brighton branch were ever so helpful in helping me choose the right scents. They patiently explained combinations and the types of floral, fruity or spice tones. I felt more confident exploring beyond my usual channel no. 5! Thank you for an excellent service!

14 avril 2026
Avis spontané
Logo de The Perfume Shop - Brighton 58

Réponse de The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Mel was amazing

Mel was amazing, such a great help!!

14 mars 2026
Avis spontané
Logo de The Perfume Shop - Brighton 58

Réponse de The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Excellent service

I was very pleased with the way the transaction was handled and how quick I received my items.

26 février 2026
Logo de The Perfume Shop - Brighton 58

Réponse de The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great offer on the mini collection

Great offer on the mini collection.

Love it!

26 février 2026
Avis spontané
Logo de The Perfume Shop - Brighton 58

Réponse de The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles
Logo de The Perfume Shop - Brighton 58

Réponse de The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Super fast delivery

Super fast delivery. Packaged well will definitely be buying from here again

14 octobre 2025
Logo de The Perfume Shop - Brighton 58

Réponse de The Perfume Shop - Brighton 58

Thanks for your review!

It's great to hear your positive feedback. We value you.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Lovely staff

Sian is a star! Very helpful and very welcoming. Lovely staff

18 octobre 2025
Avis spontané
Logo de The Perfume Shop - Brighton 58

Réponse de The Perfume Shop - Brighton 58

Hi,

I am so pleased to hear of your 5* experience. Thank you!

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Mel was incredibly helpful

Mel was incredibly helpful, suggested many fragrances based on my specific taste, without putting any pressure on me, brilliant. Roman x

10 octobre 2025
Avis spontané
Logo de The Perfume Shop - Brighton 58

Réponse de The Perfume Shop - Brighton 58

Hi,

Thanks for your positive review! It's great to hear, we appreciate you.

Kind regards,
Sharain - The Perfume Shop.

Noté 5 sur 5 étoiles

Perfect

Perfect service i got loads of offers for discounts and promo codes, theres plenty of rewards for returning customers and they have high quality fragrances.

19 décembre 2024
Logo de The Perfume Shop - Brighton 58

Réponse de The Perfume Shop - Brighton 58

Hi,

Thanks for your review! it's great to hear of your 5* experience, thank you.

The Perfume Shop

Noté 5 sur 5 étoiles

Marvellous Mel

The lady called Mel is always extremely kind, helpful, calm, friendly, approachable and always multitasking and going above and beyond for her customers. She is an absolute diamond of an asset to your company and one in a million! Thanks Mel coz of you we all keep returning to see your smiley friendly welcoming face and beautiful scented perfumes. Thank you!!!

27 septembre 2025
Avis spontané
Logo de The Perfume Shop - Brighton 58

Réponse de The Perfume Shop - Brighton 58

Hi,

Thanks for your 5* review, we appreciate you! Have a great day.

The Perfume Shop.

Noté 5 sur 5 étoiles

Mel is an absolute credit to this…

Mel is an absolute credit to this store!! She was so knowledgeable about the perfumes and so helpful. Fabulous service.

27 septembre 2025
Avis spontané
Logo de The Perfume Shop - Brighton 58

Réponse de The Perfume Shop - Brighton 58

Hi,

Thanks for your review! it's great to hear of your 5* experience, thank you.

The Perfume Shop

Noté 5 sur 5 étoiles

Review

The Assistant in the shop was very helpful and arranged for the perfume I wanted to be delivered to my home address in a larger size than stocked in the shop. The delivery worked very well via Royal Mail and only took a few days.

27 août 2025
Logo de The Perfume Shop - Brighton 58

Réponse de The Perfume Shop - Brighton 58

Hi,

We're so glad the assistant was helpful in arranging the delivery of your perfume in the size you wanted. We appreciate you taking the time to leave us this positive feedback!

The Perfume Shop

Noté 5 sur 5 étoiles

I received my item in two days it was…

I received my item in two days it was imperfect condition and was well packaged.so I was well pleased

23 juillet 2025
Logo de The Perfume Shop - Brighton 58

Réponse de The Perfume Shop - Brighton 58

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Noté 5 sur 5 étoiles

Excellent shopping experience

What a fabulous visit my sister & I had.
We popped into the Brighton branch, where it was busy, due to your amazing offer 'buy one get one half price'.
We were assisted by Siàn...after she finish wrapping a gift for another customer...(excellent wrapping skills, i must say)such a lovely young lady. Confident, knowledgeable, chatty & very helpful.
Siàn is a total asset to you're company & she made our trip to the perfume shop in Brighton Churchill square, a pleasure. Well done Siàn.

3 mai 2025
Avis spontané
Logo de The Perfume Shop - Brighton 58

Réponse de The Perfume Shop - Brighton 58

KERRY ,

Thank you for your kind words! We're delighted to hear about your positive experience at our Brighton branch. It's wonderful to know that you were impressed by our "buy one get one half price" offer and that you received such excellent service from our team member. We're proud of our staff's dedication to providing exceptional customer service and creating a welcoming atmosphere. We appreciate you recognizing their hard work and commitment.

The Perfume Shop

Noté 5 sur 5 étoiles

Excellent store

Excellent store, fast delivery service, beautiful gifts I got with the perfume I ordered, thank you very much, I will order again
Hight recommendation

26 mars 2025
Logo de The Perfume Shop - Brighton 58

Réponse de The Perfume Shop - Brighton 58

Hello,

Thank you for your kind review! We are so happy to hear that you were pleased with your purchase and the gifts you received. We strive to provide our customers with a positive experience and we appreciate your feedback on our fast delivery service. We look forward to welcoming you back soon.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

As always a great service.The staff in…

As always a great service.The staff in the Brighton store are the best

4 mars 2025
Logo de The Perfume Shop - Brighton 58

Réponse de The Perfume Shop - Brighton 58

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

Noté 5 sur 5 étoiles

Easy to order

Easy to order
Quick and efficient service
Great price

14 février 2025
Logo de The Perfume Shop - Brighton 58

Réponse de The Perfume Shop - Brighton 58

Hey,

Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!

Kind regards,
Sharain, The Perfume Shop Team

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