So I’ve had issues with my on line orders . I’ve then had to click and collect went into Brighton store in the Mall. I saw Jes’s the store manager and Mel they were absolutely lovely and went over and... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 28, West Mall, Churchill Square Shopping Centre, BN1 2EA BRIGHTON, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was served today by Mel and Josh, they were very welcoming and informative I shop here every 3/4 months for a bulk buy for the last few years and have always been happy with the service and often re... Voir plus
L'entreprise a répondu
It's a big thing investing in perfume but Josh and Mel in the Brighton branch were ever so helpful in helping me choose the right scents. They patiently explained combinations and the types of floral,... Voir plus
L'entreprise a répondu
The server Mel was so helpful in helping me find the right scent - she even threw in a couple of samples of a perfume id not heard of before. Will definitely be back!
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 28, West Mall, Churchill Square Shopping Centre, BN1 2EA, BRIGHTON, Royaume-Uni
4,7
Excellent
34 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experience with The Perfume shop.
Great experience with The Perfume shop.
And my products arrived on time and they did what they said they would do.
Top Service.
16 juin 2026
Réponse de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
So I’ve had issues with my on line…
So I’ve had issues with my on line orders . I’ve then had to click and collect went into Brighton store in the Mall. I saw Jes’s the store manager and Mel they were absolutely lovely and went over and beyond for me . They are a great asset to the company . Very polite very professional and friendly . Very happy with how they dealt with my issues and helped me . 5stars all the way xx
20 juin 2026
Avis spontané
Réponse de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I always go to perfume shop in Brighton…
I always go to perfume shop in Brighton MEL she is very very nice she always help me she is very polite and friendly...she advice me for what I buy ...also Maria been very nice and helpful..thank you to both ..I am very happy definitely will recommend it
10 juin 2026
Avis spontané
Réponse de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really good help from Jess, Maria and Hannah
Really good help from Jess, Maria and Hannah! Keep coming back!
12 juin 2026
Avis spontané
Réponse de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jess is lovely and very helpful xx had…
Jess is lovely and very helpful xx had an amazing time shopping and will definitely buy again ☺️🥰
12 juin 2026
Avis spontané
Réponse de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The server Mel was so helpful in…
The server Mel was so helpful in helping me find the right scent - she even threw in a couple of samples of a perfume id not heard of before. Will definitely be back!
28 mai 2026
Réponse de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served today by Mel and Josh
I was served today by Mel and Josh, they were very welcoming and informative I shop here every 3/4 months for a bulk buy for the last few years and have always been happy with the service and often receive a lovely little gift also with my purchase. I will continue my visit here .
3 juin 2026
Avis spontané
Réponse de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jess the store manager was so good to…
Jess the store manager was so good to me and my mum❣️❤️❤️
28 mai 2026
Avis spontané
Réponse de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had an absolute amazing experience at…
I had an absolute amazing experience at The Perfume Shop in Brighton. The staff Jess and Maria were extremely helpful and professional. Provided me with all the support to pick the right perfume.
23 mai 2026
Avis spontané
Réponse de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer care attitude.
Jess and Tia at the Brighton perfumeshop.Thanks very much for the professional customer service you provided and for the time you took to find the best perfume. I really appreciate 🙏 the first-class service received from both of you and the best attitude. It was like shopping with a personal perfume expert. Thanks again, and keep up the good work.
Eva K.
21 mai 2026
Avis spontané
Réponse de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good service will use again
9 mai 2026
Réponse de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Mel was very helpful
Mel was very helpful, was in there for a good hour and she held me choose a birthday gift and also a lovely perfume scent for myself :) xx
30 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It's a big thing investing in perfume…
It's a big thing investing in perfume but Josh and Mel in the Brighton branch were ever so helpful in helping me choose the right scents. They patiently explained combinations and the types of floral, fruity or spice tones. I felt more confident exploring beyond my usual channel no. 5! Thank you for an excellent service!
14 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
I was very pleased with the way the transaction was handled and how quick I received my items.
26 février 2026
Réponse de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great offer on the mini collection
Great offer on the mini collection.
Love it!
26 février 2026
Avis spontané
Réponse de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience and no problems at all
11 janvier 2026
Réponse de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My Daughter and I love our perfumes and…
My Daughter and I love our perfumes and the discounts
6 décembre 2025
Réponse de The Perfume Shop - Brighton 58
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Fast efficient service online and very…
Fast efficient service online and very helpful staff at The Perfume shop in Brighton, Churchill Square. Thank you.
9 décembre 2025
Réponse de The Perfume Shop - Brighton 58
Hi,
Thanks for your 5* feedback!
The Perfume Shop
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.