The Perfume Shop - Colchester 189Avis 

110
TrustScore 5 sur 5

4,9

9 Trinity Square,, CO1 1JR COLCHESTER, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

India was absolutely amazing today! I walked in looking for a perfume for my wedding day and she went above and beyond, letting me test practically every scent in the shop until I found the perfect on... Voir plus

Noté 5 sur 5 étoiles

India was very patient and polite. My friend and I had lots of questions and she answered every question with a smile on her face. We love perfume shopping and India made it a lovely experience

Noté 5 sur 5 étoiles

I had a wonderful experience thanks to Julie at The Perfume Shop in Colchester. She is truly the best sales assistant I have ever met. From the moment we walked in, she made me and my husband feel g... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The “ Perfume Shop” was on the ball. Shame about your conveyor Royal Mail, they took 2 attempts to deliver as the first they failed with a pathetic excuse.

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • 9 Trinity Square,, CO1 1JR, COLCHESTER, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

110 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(110)

33 798 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

India was very patient and polite

India was very patient and polite. My friend and I had lots of questions and she answered every question with a smile on her face. We love perfume shopping and India made it a lovely experience

5 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Chantelle was amazing!

Chantelle was amazing!! Lots of patience with our 11 year old son choosing his first aftershave!! And changing his mind over and over! She shared with us the best thing for his sensitive skin. Great customer service! Thank you ☺️

5 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

It was Fantastic

It was Fantastic, shopped in Colchester high street Jules is amazing, helped me for an hour, I will not go into the store without her there. Also India was great.

4 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

India was absolutely amazing today

India was absolutely amazing today! I walked in looking for a perfume for my wedding day and she went above and beyond, letting me test practically every scent in the shop until I found the perfect one. The experience was amazing and I’m so grateful for the amount of effort she went into helping me today. Thank you so much!

3 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Outstanding customer service 🌟🌟🌟🌟🌟

🌟🌟🌟🌟🌟 I highly recommend The Perfume Shop in Colchester 💖

After picking my daughter up from school on a Friday, we popped into Colchester town, and I decided to treat myself and my daughter to a new perfume. 🌸

From the moment we walked into the shop, we were greeted with such a warm, welcoming atmosphere and a lovely vibe. ✨ We were lucky enough to be helped by Chantelle, who was absolutely amazing from start to finish. 😊

She made the whole experience so special for both me and my daughter. She was friendly, knowledgeable, patient, and went above and beyond to help us. My daughter absolutely loved the experience, all thanks to Chantelle. 💕 She is a real credit to The Perfume Shop and truly represents outstanding customer service. 👏

I'll definitely be returning, and I won't be going anywhere else for my perfumes! 🌷 As we left, my daughter turned to me and said, "I've had the best afternoon!" 🥹❤️ That says it all.

Thank you, Chantelle, for making our visit so memorable! 🌟💐

26 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Julie is amazing

Julie is amazing.
She is really helpful and smiling.
Her knowledge is unbelievable.
This lady is the reason why I’m buying my perfumes from this shop.
Thank you Jules 💋🫶

28 juin 2026
Avis spontané
Logo de The Perfume Shop - Colchester 189

Réponse de The Perfume Shop - Colchester 189

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Julie is unbeliever

Julie is unbeliever. She is really good. Thank you!

28 juin 2026
Avis spontané
Logo de The Perfume Shop - Colchester 189

Réponse de The Perfume Shop - Colchester 189

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Julie is amazing and her customer…

Julie is amazing and her customer service is unbelievable. Thank you ☺️

28 juin 2026
Avis spontané
Logo de The Perfume Shop - Colchester 189

Réponse de The Perfume Shop - Colchester 189

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Jules in Colchester

Jules in Colchester! Absolutely wonderful lady, made my daughter's birthday really special, thank you ❤️

28 juin 2026
Avis spontané
Logo de The Perfume Shop - Colchester 189

Réponse de The Perfume Shop - Colchester 189

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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