Great advice about a cologne for my teenage son - wasn't in stock so the Lady on the counter ordered it for me and when I asked about my own cologne - instead of selling me the stand alone bottle , s... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementc/o Superdrug Unit 2, 35 Woolworth Development, Whitgift Centre, CR0 1US CROYDON, GB
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Lisez les avis des autres
It was an absolute pleasure to be served by Rhys. Very polite & efficient service. We stumbled across an issue with the personalised ribbon printer but he handled it with grace and tact. Rhys... Voir plus
L'entreprise a répondu
Today I went into the perfume shop counter in superdrug in the Whitgift centre in Croydon. I was looking for a new perfume for my wife and was served by nicola. She was warm friendly and knowledgeable... Voir plus
L'entreprise a répondu
Quality product at reasonable price.
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
c/o Superdrug Unit 2, 35 Woolworth Development, Whitgift Centre, CR0 1US, CROYDON, Royaume-Uni
4,8
Excellent
64 avis
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Today Rhys helped me and my brother get…
Today Rhys helped me and my brother get the fragrances we needed and was very patient with us whilst we decided and came to a decision
7 février 2026
Avis spontané
Réponse de The Perfume Shop - Croydon SD 548
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Today Rhys spent some time helping me…
Today Rhys spent some time helping me and my brother get the fragrances that we needed today and was extremely patient
7 février 2026
Avis spontané
Réponse de The Perfume Shop - Croydon SD 548
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
KAY was very helpful
KAY was very helpful. Got a good deal because of her assistance.
17 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Croydon SD 548
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nicola was amazing at the perfume…
Nicola was amazing at the perfume section, very friendly and polite
24 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Croydon SD 548
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
KAY Croydon
KAY, always professional with a laugh, extremely helpful today, the shop was busy but she was multitasking with ease 😉.
Thanks KAY
19 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Croydon SD 548
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Amazing time.
Amazing time.. had such a helpful person
Charmane @ Croydon Superdrug perfume shop
17 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Croydon SD 548
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Exceptional customer service by Kay
We had an enjoyable experience yesterday. Kay provided exceptional customer service; she was very patient, knowledgeable, and always wore a smile, which is rare in today’s face-to-face interactions. She also highlighted the best deals without making us feel pressured to buy. As a result, we (or should I say my husband) ended up purchasing more perfume than originally planned, but we made significant savings - much better than the offers in Boots. Thank you for making shopping less stressful!
16 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Croydon SD 548
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
The sales representative was very…
The sales representative was very helpful and very resourceful.
9 décembre 2025
Réponse de The Perfume Shop - Croydon SD 548
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Amtul and charmane were very patient…
Amtul and charmane were very patient and kind towards me during my session. Seriously haven't met someone like them. Would like to shop again for a million times and thanks for the gift.
19 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Croydon SD 548
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Very professional service from Kay
Very professional service from Kay. Would definitely recommend.
15 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Croydon SD 548
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Kay Is a very lovely lady and have a…
Kay Is a very lovely lady and have a great customer service.
3 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Croydon SD 548
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Kya has been good to me… nice and…
Kya has been good to me… nice and chatty.. will love to see more of her
3 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Croydon SD 548
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
I ordered this perfume as a gift just 3…
I ordered this perfume as a gift just 3 days before the time and it arrived on time which was great as I did not think it would so just for that reason perfume shop deserve a 5*
26 octobre 2025
Réponse de The Perfume Shop - Croydon SD 548
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
The sales representative by name Kay…
The sales representative by name Kay was so good, excellent and exceptional in her duties.
3 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Croydon SD 548
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Réponse de The Perfume Shop - Croydon SD 548
Hi,
Thanks for your review. It's great to hear you've had a positive experience shopping with us.
The Perfume Shop
Rhys was amazing and created a perfume…
Rhys was amazing and created a perfume tester fan for me to choose which perfume to come back and purchase, so I could have a think about it! Amazing customer service 10/10
21 septembre 2025
Avis spontané
Réponse de The Perfume Shop - Croydon SD 548
Hi,
Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Lovely service
I had a lovely experience at the perfume shop and was served by the lovely Charmane. I definitely recommend doing your perfume shopping here.
16 septembre 2025
Avis spontané
Réponse de The Perfume Shop - Croydon SD 548
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Kay was exceptionally helpful and show…
Kay was exceptionally helpful and show great customer service and care.
19 septembre 2025
Avis spontané
Réponse de The Perfume Shop - Croydon SD 548
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
My fantastic experience
My experience today was fantastic! I came into the store looking for a fragrance as a gift for my sister. I was greeted by Rhys with a warm friendly smile. He asked me how he could help and what I was looking for. He was very attentive and tried multiple samples whilst always checking if the scent was a long the lines of what I was looking for. His charm and friendly made the whole experience so much better. He was informative on the different brands and deals. He was patient too. I found the perfect scent for my sister and an amazing deal. I’ll most definitely come back to purchase my own scent. The staff are so knowledgeable and friendly.
26 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Croydon SD 548
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Amazing customer service. Customer service reps are always helpful and courteous. My go to fragrance shop.
Kay was Amazing, She demonstrated excellent customer service. This has always been my only cologne shop as I have always experienced great service.
19 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Croydon SD 548
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
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