I walked in and was greeted so warmly by Tamsyn. She was very patient as I was so undescisive about what to buy. After recommending so many and me still not knowing what I wanted, she asked me so many... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 51, Crystal Peaks Shopping Centre, Eckington Way, S20 7PN SHEFFIELD, GB
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Lisez les avis des autres
The 2 people who served me on Friday afternoon were absolutely brilliant. They both really bounced off each other and extremely knowledgeable, they really knew their perfumes. I came out with a men's... Voir plus
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The customer service was brilliant . Dolci wa so kind patient and hospitable. I would definitely recommend this shop at Crystal Peaks Sheffield to all my family and friends. I am truly happy about my... Voir plus
L'entreprise a répondu
I came in today this store feeling a bit low mood cause it my birthday on Monday 25th August and I may be spending other lonely one. I was greeted by lovely, kind and amazing customer service Jess who... Voir plus
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À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 51, Crystal Peaks Shopping Centre, Eckington Way, S20 7PN, SHEFFIELD, Royaume-Uni
4,7
Excellent
31 avis
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Réponse de The Perfume Shop - Crystal Peaks 133
Thank you for your positive review!
The Perfume Shop.
Five star service
Was served today by two lovely young ladies, Dolci and Jess. They were both very helpful and I left having a brilliant impression of the store. Not only did they put up with me wanting to sample everything but they helped me find a fragrance I really loved! Nothing was too much trouble for them and I felt really looked after.
They are the perfect example of what good customer service is and a lot of stores could do well to follow their example.
Thank you ladies!
24 avril 2025
Avis spontané
Réponse de The Perfume Shop - Crystal Peaks 133
Hello,
We are so happy to hear about your wonderful experience at our store! It sounds like you had a fantastic time and we appreciate you taking the time to share your feedback. We are proud of our team and their commitment to providing excellent customer service. We are thrilled to know that you were able to find the perfect fragrance with the help of our team members. We hope you enjoy your new fragrance and look forward to welcoming you back soon!
Kind regards,
Jasmyn
Satisfied Customer
I was at Crystal Peaks for the 2nd time this week and the service I received was brilliant as always.
The staff, Jess and Dolci were very cheerful and polite, handling all my requests very professionally as well as going over and beyond to make sure I was satisfied. I don't even live in the area but I would rather go all that way because I am guaranteed a pleasant shopping experience.
8 avril 2025
Avis spontané
Réponse de The Perfume Shop - Crystal Peaks 133
Hello,
We are so happy to hear you had another great experience at Crystal Peaks! It's wonderful that you continue to enjoy our service and appreciate the efforts of our staff. We are proud of Jess and Dolci for their dedication to providing excellent customer service and for going the extra mile to ensure your satisfaction. We are thrilled that you choose to travel to Crystal Peaks for your shopping needs and hope to see you again soon.
Kind regards,
Jasmyn
Nice and easy
Was a doddle. Bought an item back and picked another one up. I was in and out in seconds. It was so easy. Very pleased.
26 mars 2025
Réponse de The Perfume Shop - Crystal Peaks 133
Hello,
We're so glad to hear you had a positive experience! It's wonderful to know that our process was easy and efficient for you. We strive to make our customers' experiences as smooth as possible.
Kind regards,
Jasmyn
Good and quick service by dolci
22 mars 2025
Avis spontané
Réponse de The Perfume Shop - Crystal Peaks 133
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Tamisin was really professional and…
Tamisin was really professional and lovely woman thank you.😊
20 mars 2025
Avis spontané
Réponse de The Perfume Shop - Crystal Peaks 133
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Great service, staffs are very nice and helpful.
Great service, staffs are great, friendly and helpful thanks.
12 février 2025
Excellent service!
My order was delivered next day which was most unexpected! Excellent customer service as usual from my favourite shop, thanks very much!
30 janvier 2025
Ordered perfume on Saturday & arrived…
Ordered perfume on Saturday & arrived Xmas eve.. excellent service & delivery
21 décembre 2024
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