Saba was great, she upscaled my friend to get larger volumes and also made him get an additional fragrance, funny as anything would laugh again
L'entreprise a répondu
Établissement
Changer d'établissementUnit 50 The Frenchgate Centre, DN1 1SW DONCASTER, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We walked into the shop with the idea to buy just one perfume for my mum, but ended up buying 3 perfumes instead. All thanks to Brad who served us, a very good employee who is very talkative, open and... Voir plus
L'entreprise a répondu
I went in the Doncaster shop today and was served by a lovely young man called Brad I don’t have much experience with perfume and was buying it as a present he really helped me find what was the best... Voir plus
L'entreprise a répondu
Ordered online. Website very simple yet inviting. Bought during Black Friday sale with great discount for members (membership was very simple to do and free!). Dispatch and delivery was excellent. Ite... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 50 The Frenchgate Centre, DN1 1SW, DONCASTER, Royaume-Uni
4,9
Excellent
145 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Michael Korrs aftershave
It was very easy to order I found the aftershave very quickly. It took less than 10 minutes from start to finish, kind regards
17 novembre 2025
Réponse de The Perfume Shop - Doncaster 161
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Brad was just absolutely delightful 5…
Brad was just absolutely delightful 5 star treatment … couldnt help enough very shiney happy person just like myself hence i spent £160 on perfume 🥳🥳🥳go brad ho ho ho merry xmas 🎄🎄🎄🎄🎅🏻🎅🏻🎅🏻
20 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Réponse de The Perfume Shop - Doncaster 161
Hi,
I am really sorry to hear about the experience you had recently. Please pop in touch via email at reviews@theperfumeshop.com so a member of our team can look into this for you.
Kind regards,
The Perfume Shop
Outstanding
I'm so happy with with my purchase the customer service is second to none.
22 septembre 2025
Réponse de The Perfume Shop - Doncaster 161
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Ok the bad bits first lol
Ok the bad bits first
I spent too much but only because the deals were soooo good and we couldn’t say no
Having a date afternoon with my daughter is dangerous. I didnt catch the boy and girls name but they will remember us because we gave them freebies from our museum.
It was 15.30 on the 30th of Oct.
Thank you again and the freebies you gave us were very cool too! Xxx
Aaron and Jasmine
30 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Rung up and the lady put my aftershave…
Rung up and the lady put my aftershave to one side for me to pick up, and the lady got me a even better deal when I got there thanks so much for your help
24 octobre 2025
Réponse de The Perfume Shop - Doncaster 161
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Very pleased
The staff in the store at Doncaster were very friendly and helpful. The delivery was super quick. The advent calendar look great.
7 octobre 2025
Réponse de The Perfume Shop - Doncaster 161
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Today I visited the Doncaster store the…
Today I visited the Doncaster store the customer service was excellent and the staff was very helpful. I am very satisfied with my purchase today and with the amazing customer service form Mollie and Leoni xx
7 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Today i come in to the doncaster store…
Today i come in to the doncaster store and Mollie served me she has excellent customer service.
10 septembre 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
All the member ship offers are…fantastic
All the member ship offers are fantastic and deals also the staff in the shop are very helpful
13 août 2025
Réponse de The Perfume Shop - Doncaster 161
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Bradley at the Doncaster store is…
Bradley at the Doncaster store is brilliant. Such a happy person and very very helpful.
Gave me all the information I needed and helped me select the right gift
17 août 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Fantastic service
Fantastic service, the girl who served me did not have the perfume in stock but ordered it for me and arranged delivery.
7 juillet 2025
Réponse de The Perfume Shop - Doncaster 161
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Came into store today and can say I’m…
Came into store today and can say I’m very pleased with the customer service I received by Bradley. I wasn’t too sure what I was after but he guided me to make a purchase I left very happy with.
4 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Réponse de The Perfume Shop - Doncaster 161
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
I was served by Brad from Doncaster he…
I was served by Brad from Doncaster he was amazing and hilarious I came all the way from Newcastle just to visit the perfume shop in Doncaster and he’s made my day thanks Brad
7 mai 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Wow saba!!!!
I was served by saba from Doncaster and wow she has the best customer service of all times I come in every month to purchase my fragrances and I can't thank her enough she's always up for a laugh thanks saba I can't wait to come back again!!!
The reason to come to this branch is because saba makes my experience great!!!
7 mai 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Very good customer service from Saba…
Very good customer service from Saba from Doncaster, very helpful very kind and nice.
19 avril 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Excellent customer service
Excellent customer service, very kind and wholesome. Served by Saba
19 avril 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Saba is the best serving retail lady i…
Saba is the best serving retail lady i have ever meet
Was welcome and feel appreciate
12 avril 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Brad-doncaster store
Brad-doncaster store, lovely staff memeber. Found me the perfect scent. So lovely and sweet. Very helpful.
28 mars 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hello,
Thank you for your kind words! We are thrilled to hear you had a positive experience and appreciate your recognition of our staff member's helpfulness and kindness. We strive to provide excellent customer service and are glad you enjoyed the experience.
Best wishes,
Jasmyn
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.