Saba was great, she upscaled my friend to get larger volumes and also made him get an additional fragrance, funny as anything would laugh again
L'entreprise a répondu
Établissement
Changer d'établissementUnit 50 The Frenchgate Centre, DN1 1SW DONCASTER, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We walked into the shop with the idea to buy just one perfume for my mum, but ended up buying 3 perfumes instead. All thanks to Brad who served us, a very good employee who is very talkative, open and... Voir plus
L'entreprise a répondu
I went in the Doncaster shop today and was served by a lovely young man called Brad I don’t have much experience with perfume and was buying it as a present he really helped me find what was the best... Voir plus
L'entreprise a répondu
Ordered online. Website very simple yet inviting. Bought during Black Friday sale with great discount for members (membership was very simple to do and free!). Dispatch and delivery was excellent. Ite... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 50 The Frenchgate Centre, DN1 1SW, DONCASTER, Royaume-Uni
4,9
Excellent
145 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brad at Doncaster Frenchgate was very…
Brad at Doncaster Frenchgate was very helpful and friendly
Excellent customer service
13 mars 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Great customer service from Brad in…
Great customer service from Brad in Doncaster
13 mars 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Amazing service from Saba very polite…
Amazing service from Saba very polite very kind will be coming back :)
12 mars 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Brad was very helpful and in helping me…
Brad was very helpful and in helping me with today in the Doncaster store
12 mars 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
I visited your shop today . All I can say is excellent customer service from an assistant called Mollie. Her knowledge of the products was impressive .
I visited your shop
11 mars 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Excellent knowledge of new products
Excellent knowledge of new products, lovely and friendly lasses. CHLOE served with me with a smile
11 mars 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Great service
Great service, went in to check Dior Addict prices. Brad was very helpful and went through options of size, prices, deals. Very happy, got what I needed and I felt very looked after.
11 mars 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Brad has such an amazing customer care…
Brad has such an amazing customer care service, lovely smile and welcoming. Helped me choose the best perfume for my patner.
11 mars 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Amazing experience with Brad at…
Amazing experience with Brad at Doncaster. Helped us choose a really good scent.
11 mars 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Great friendly experience Saba is…
Great friendly experience Saba is amazing at what she does
Thank you very much 😊
9 mars 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Excellent customer services
Excellent customer services
Great value & so welcoming
Becky the store manager is so knowledgeable & motivated encouraging all her staff too
Would not purchase from anywhere else .
An absolute asset to the company .
Saba was also so helpful in encouraging our visit to be pleasant .
8 mars 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hello,
Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you found our customer service excellent, our value great and our store welcoming. We are especially pleased to know that you were impressed by the store manager and their team. We appreciate your feedback and will share it with the team.
Many thanks,
Jasmyn
Very friendly staff who also have a…
Very friendly staff who also have a smile with great service.
Also this shop gives some fantastic deals.
Doncaster Frenchgate
8 mars 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hello,
We are so glad to hear that you had a positive experience with our staff and enjoyed the deals we offer. We strive to provide our customers with friendly service and great deals and we are thrilled that you were able to find what you were looking for. We appreciate your kind words and will share your feedback with the team.
Kind regards,
Jasmyn
Eshaa❤️❤️ thank sor your great service
Eshaa❤️❤️ thank sor your great service
8 mars 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Great customer service by Becky…
Great customer service by Becky Doncaster store
8 mars 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
I had a great experience the customer…
I had a great experience the customer service was great. Saba the assistant was lovely and accomodating. Definitely recommend 👌.
8 mars 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hello,
Thank you for your kind words! We're delighted to hear you had such a positive experience with our customer service team. We're thrilled to know that our staff went above and beyond to provide exceptional service. We appreciate your feedback and will share your kind words with the team.
Kind regards,
Jasmyn
Great customer service by Saba at the…
Great customer service by Saba at the Doncaster store.
Very helpful and attentive
8 mars 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Brad was very helpful and chatty…
Brad was very helpful and chatty Thankyou for making it a positive experience
7 mars 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Saba was very helpfull
7 mars 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Absolute great customer service by…
Absolute great customer service by Brad, helped me out with the right choice for the perfect gift for my wife.. definitely great value for money
7 mars 2025
Avis spontané
Réponse de The Perfume Shop - Doncaster 161
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Great service
Quite simply, it was fairly easy to place the order and was delivered as promised. Great service
1 mars 2025
Réponse de The Perfume Shop - Doncaster 161
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.