Hi Every order I made come on time and well organised thanks good continuation
L'entreprise a répondu
Établissement
Changer d'établissementC/O SUPERDRUG, 89-93 EAST HAM HIGH, STREET NORTH, EAST HAM, LONDON, E6 1HZ LONDON, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Today I visited one of your branches in East Ham Superdrug’s, as Valentine’s Day is just around the corner it was very busy and there was only one member of staff serving , he was very friendly and wa... Voir plus
L'entreprise a répondu
Needed a last minute present. The ladies at the counter were a great help. They were knowledgeable about the products and let me know about the offers. Zahra was very patient as I had to send photos a... Voir plus
Easy shopping, quick delivery, great deals
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
C/O SUPERDRUG, 89-93 EAST HAM HIGH, STREET NORTH, EAST HAM, LONDON, E6 1HZ, LONDON, Royaume-Uni
4,1
Bien
7 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very good
Hi
Every order I made come on time and well organised thanks good continuation
19 décembre 2025
Réponse de The Perfume Shop - East Ham SD 560
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
I always go the perfume shop in East…
I always go the perfume shop in East Ham London E.6 in Newham.
Joanne (Anna) GAVE A WONDERFUL FUN RELAXED BRILLIANT CUSTOMER SERVICE. she really made my day as it was very hot and Joanna gave a TOP CLASS EFFICIENT SERVICE 👌
28 juin 2025
Avis spontané
Réponse de The Perfume Shop - East Ham SD 560
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Réponse de The Perfume Shop - East Ham SD 560
Hi,
Thanks for your review! I am so happy to hear of your 5* experience.
Kind regards,
The Perfume Shop.
Abbaas was exceptional @ East Ham Branch
Today I visited one of your branches in East Ham Superdrug’s, as Valentine’s Day is just around the corner it was very busy and there was only one member of staff serving , he was very friendly and was trying to help everyone even though there was a customer who was extremely unpleasant and very rude to him , the customer was asking him to hurry up and show this one , try that sample etc , however the staff called Abbaas kept his composure and served that customer with exceptional customer service skills ! Even though he was on his own he managed to serve everyone in a timely manner and he also helped me with my purchase and was so helpful as I asked to personalised my gift ribbon. I really hope Abbaas gets recognition for his hard work (or even a pay rise ! ) he really is an asset to the Perfume Shop
12 février 2025
Avis spontané
Réponse de The Perfume Shop - East Ham SD 560
We appreciate you taking the time to share your experience. It's wonderful to hear about Abbas's exceptional customer service, especially during a busy period. We're glad he was able to provide you with the personalized service you needed. Your kind words about Abbas's dedication and professionalism are truly valued. We will certainly pass your feedback along to the team.
Kind regards,
Sharain
The worst customer service East ham…
The worst customer service East ham have don’t know how to treat customers .
20 janvier 2025
Avis spontané
Needed a last minute present
Needed a last minute present. The ladies at the counter were a great help. They were knowledgeable about the products and let me know about the offers. Zahra was very patient as I had to send photos and make phone calls to confirm my choice. Great customer service from the team!
14 décembre 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.