The Perfume Shop - Enfield 148 Avis 33

TrustScore 4.5 sur 5

4,7

Unit 47, Palace Gardens Shopping Centre,, EN2 6SN ENFIELD, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Went in today to try to find a perfume which would pair well with a body mist that I love. Michelle and two of her colleagues helped me with expert attention to detail. She listened to me, smelled my... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

They sent it, the only thing I wasn’t happy about was the package being left at the depot.And the perfume is long lasting and fragrant

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve visited this store on many occasions. The staff are fabulous… my most favourite is Sophia.. she’s so helpful, knowledgeable and patient, so I always look for her when I go in to shop.. she makes... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic service. I went in with my mum not knowing which perfume I wanted. When I shared which ones I’d previously had, Michelle knew exactly which ones to offer me. After some thought, I went back... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Unit 47, Palace Gardens Shopping Centre,, EN2 6SN, ENFIELD, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

33 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good service

They sent it, the only thing I wasn’t happy about was the package being left at the depot.And the perfume is long lasting and fragrant

26 avril 2026
Logo de The Perfume Shop - Enfield 148

Réponse de The Perfume Shop - Enfield 148

Hello,

Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles
Logo de The Perfume Shop - Enfield 148

Réponse de The Perfume Shop - Enfield 148

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Went in today to try to find a perfume…

Went in today to try to find a perfume which would pair well with a body mist that I love. Michelle and two of her colleagues helped me with expert attention to detail. She listened to me, smelled my mist and used that to help me find my perfect scent. It was nice to be in the company of experts- she was able to identify the base notes of my sprits so I left with a perfume that is perfect for what I wanted! 10/10 customer service and 10/10 value (there was a 20% off sale too!). Also, it was near closing time, where other stores may have rushed me out, these ladies didn’t.

15 avril 2026
Avis spontané
Logo de The Perfume Shop - Enfield 148

Réponse de The Perfume Shop - Enfield 148

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Simple to order and speedy delivery

The ordering was super simple and my perfume arrived within 3 working days, just in time for my birthday on 4th April.

31 mars 2026
Logo de The Perfume Shop - Enfield 148

Réponse de The Perfume Shop - Enfield 148

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Popped in today to get a new fragrance…

Popped in today to get a new fragrance for my dad. Michelle and Eleanor were so lovely and helped me choose a new fragrance. I love meeting friendly, helpful and genuine people who are happy to help. Thank you!

3 avril 2026
Avis spontané
Logo de The Perfume Shop - Enfield 148

Réponse de The Perfume Shop - Enfield 148

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

5 star service

Gaynor, Sophia and Michelle very polite and helpful. Sophia went above and beyond her duties in checking for the stock as delivery come in. Thank you Sophia

18 mars 2026
Avis spontané
Logo de The Perfume Shop - Enfield 148

Réponse de The Perfume Shop - Enfield 148

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Good purchase and delivery.

I am.pleased with the transaction of the order and delivery. Notice and updated information regarding receiving the item
and delivering it soon as expected, in good tact.

1 mars 2026
Logo de The Perfume Shop - Enfield 148

Réponse de The Perfume Shop - Enfield 148

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

GREAT BARGAIN

I was really Pleased with the Angel Perfume Set, It was a very Good Price and Delivered really Quickly.

31 janvier 2026
Logo de The Perfume Shop - Enfield 148

Réponse de The Perfume Shop - Enfield 148

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. I went in with my mum not knowing which perfume I wanted. When I shared which ones I’d previously had, Michelle knew exactly which ones to offer me. After some thought, I went back later in the day and she had remember which ones I had tried on me. Ended up buying one her recommendations and very very happy with it. Great service, thank you

23 janvier 2026
Avis spontané
Logo de The Perfume Shop - Enfield 148

Réponse de The Perfume Shop - Enfield 148

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Perfume shop Enfield Town London

I’ve visited this store on many occasions.
The staff are fabulous… my most favourite is Sophia.. she’s so helpful, knowledgeable and patient, so I always look for her when I go in to shop.. she makes your shopping experience a breeze… she’s a credit to your company… so thank you Sophia

8 janvier 2026
Avis spontané
Logo de The Perfume Shop - Enfield 148

Réponse de The Perfume Shop - Enfield 148

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

My package was beautifully wrapped to…

My package was beautifully wrapped to prevent breakage and safely delivered to my door. Thank you 🥰

7 janvier 2026
Logo de The Perfume Shop - Enfield 148

Réponse de The Perfume Shop - Enfield 148

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

From another satisfied Customer!


Because you were true to your word and I got the goods as quickly as promised!

8 décembre 2025
Logo de The Perfume Shop - Enfield 148

Réponse de The Perfume Shop - Enfield 148

Hi,

Thanks for your feedback. It's great to know of your 5* experience.

The Perfume Shop.

Noté 5 sur 5 étoiles

Anna was so lovely and very helpful

Anna was so lovely and very helpful, she gave really good service with a big smile xx

8 décembre 2025
Avis spontané
Logo de The Perfume Shop - Enfield 148

Réponse de The Perfume Shop - Enfield 148

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Noté 5 sur 5 étoiles

Thank you Michelle

Always have a great shopping experience at Enfield. Michelle is always very polite and helpful.
Thank you Michelle

2 décembre 2025
Avis spontané
Logo de The Perfume Shop - Enfield 148

Réponse de The Perfume Shop - Enfield 148

Hi,

Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.

The Perfume Shop.

Noté 5 sur 5 étoiles

A lovely young man called Duncan helped…

A lovely young man called Duncan helped me today.He was so kind & very helpful.He gift wrapped my 3 items i bought beautifully.He is a credit to the Perfume shop in Enfield.Thank you

23 novembre 2025
Avis spontané
Logo de The Perfume Shop - Enfield 148

Réponse de The Perfume Shop - Enfield 148

Hi,

Thanks for your review.
It's great to hear your feedback. We appreciate you!

The Perfume Shop.

Noté 5 sur 5 étoiles

Hands down the best customer service…

Hands down the best customer service experience I’ve had recently. Amazing team. Thank you 🙏🏽

15 novembre 2025
Avis spontané
Logo de The Perfume Shop - Enfield 148

Réponse de The Perfume Shop - Enfield 148

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Love the perfumes I ordered.Truly…great!.

Love the perfumes I ordered.Truly lovely.I am q uite fussy about my perfumes but these were great.So pleased I bought them.

24 novembre 2024
Logo de The Perfume Shop - Enfield 148

Réponse de The Perfume Shop - Enfield 148

Hi,

Thank you for your kind feedback.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Michelle was really friendly and…

Michelle was really friendly and knowledgable which was great and made shopping at the store so so easy. Thanks again!

18 septembre 2025
Avis spontané
Logo de The Perfume Shop - Enfield 148

Réponse de The Perfume Shop - Enfield 148

Hi,

Thanks for your lovely words and for choosing us to shop with. We appreciate you.

The Perfume Shop.

Noté 5 sur 5 étoiles

Excellent customer service i received…

Excellent customer service i received today thank you both Cherise and Duncan 💜

25 août 2025
Avis spontané
Logo de The Perfume Shop - Enfield 148

Réponse de The Perfume Shop - Enfield 148

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus