The Perfume Shop - Grimsby 64 Avis 

53
TrustScore 5 sur 5

4,8

K3 Baxtergate Mall, Freshney Place Shopping Centre, DN31 1QL GRIMSBY, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Visited Grimsby store and got welcomed by a lovely lady Chelsea. Didn’t really know what I was after but she was so patient and helpful showing me lots of different options. I left with the most perfe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Would love to give a shoutout to this great employee named Becki so she gets recognised for the best customer service I have received in a while comparing to competitor stores! She was very knowledgea... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

My experience in the perfume shop was great very friendly staff and Becky was great at helping me chose a gift. Would recommend going in

L'entreprise a répondu

Noté 5 sur 5 étoiles

Been in to get some aftershave for my husband, Chelsea was amazing! I was so indecisive, but she just made the whole process great. We tried loads of stuff, but bought Prada Black eventually. She gif... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • K3 Baxtergate Mall, Freshney Place Shopping Centre, DN31 1QL, GRIMSBY, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

53 avis

5 étoiles
4 étoiles
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1 étoile

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4,8

Tous les avis

(53)

34 115 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Upon my visit

Upon my visit, I was greeted by warm and friendly staff, they were very helpful and knowledgeable about the fragrance I was looking, they also informed me on the latest discounts I could get and free gifts I could receive with my purchase

2 juin 2025
Logo de The Perfume Shop - Grimsby 64

Réponse de The Perfume Shop - Grimsby 64

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Noté 5 sur 5 étoiles

Great staff!!

I was served by Alice who helped me pick out a gorgeous aftershave for my boyfriend, she was so sweet, welcoming and knowledgeable. I described the type of scents he usually enjoys and she was able to recommend a few different options which was really helpful. Great value, incredible staff, will 100% be back!

5 mai 2025
Avis spontané
Logo de The Perfume Shop - Grimsby 64

Réponse de The Perfume Shop - Grimsby 64

Liam Robes,

Thank you for your wonderful review! We're delighted to hear that you had such a positive experience. It's fantastic to know that you were impressed with the staff member's helpfulness and expertise in assisting you with choosing the perfect aftershave for your boyfriend. We strive to provide excellent customer service and it's wonderful to hear that we achieved that for you. We hope to see you again soon.

The Perfume Shop

Noté 5 sur 5 étoiles

Alice is always incredibly helpful…

Alice is always incredibly helpful whenever I have been into the shop. She has a real eye (or should I say nose) for perfumes, and knows exactly what I should get. Always a great experience.

28 avril 2025
Avis spontané
Logo de The Perfume Shop - Grimsby 64

Réponse de The Perfume Shop - Grimsby 64

Hello,

Thank you for your kind words! We're so glad to hear that you had a positive experience with our team. We strive to provide exceptional customer service, and we're delighted that you found Alice to be so helpful. We're committed to providing our customers with a personalised and enjoyable shopping experience.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

Choices… Choices

I went in yesterday, not really sure what I was looking for, Alice served me, from the moment I walked in, she was smiley, friendly and helpful.
Alice was very knowledgeable, showing me a veriety of different brands.
When I finally chose a gift for my friend, she wrapped it and bagged it. Such a pleasure to shop there, I would definitely recommend.
Thank you so much Alice… I’ll be back

28 avril 2025
Avis spontané
Logo de The Perfume Shop - Grimsby 64

Réponse de The Perfume Shop - Grimsby 64

Hello,

Thank you for your wonderful review! We are so happy to hear that you had such a positive experience at our store. We strive to create a welcoming and helpful environment for our customers and we are delighted that you found our staff to be friendly and knowledgeable. We are especially pleased to hear about Alice's assistance and her expertise in helping you find the perfect gift for your friend. We appreciate your kind words and look forward to welcoming you back soon!

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles
Logo de The Perfume Shop - Grimsby 64

Réponse de The Perfume Shop - Grimsby 64

Hey,

Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.

Kind regards,
Sharain

Noté 5 sur 5 étoiles

10/10 for service from Oliver

Hi, me and my partner have travelled from Birmingham as we are staying at laceby manor resort so we decided to pop into Grimsby to get him some perfume. Oliver was brilliant, his customer service is outstanding. He was so helpful and patient with me trying a variety of scents and making suggestions for what me and my partner would like. He was also very helpful with offering the gift sets for the perfumes we like. We left the shop more than satisfied and very grateful for his knowledge, honesty, humour and patience. Wish him all the best and he is an asset to the company!!

15 février 2025
Avis spontané
Logo de The Perfume Shop - Grimsby 64

Réponse de The Perfume Shop - Grimsby 64

Thank you for your kind words! We are so happy to hear about your positive experience. We are thrilled that you found the perfect fragrance for your partner and that you had such a wonderful time in our store. We appreciate you taking the time to share your feedback and will be sure to pass your compliments along.

Kind regards,
Sharain

Noté 5 sur 5 étoiles

Perfume Lover

This was the first time I have ordered online and It was easy to access the website; easy to order and delivery was extremely quick and efficient.

29 janvier 2025
Noté 5 sur 5 étoiles

The service was 100%

The service was 100%, @ Grimsby. Oliver was friendly and helpful. What a Great asset he is to the company. He listened and knew what kind of perfume I wanted. I bought a travel spray but decided to get a gift set as well, what a bargain. Thankyou, I will be going back very happy shopper

18 janvier 2025
Avis spontané
Logo de The Perfume Shop - Grimsby 64

Réponse de The Perfume Shop - Grimsby 64

Hi there,

Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.

Kind regards,
Sharain

Noté 5 sur 5 étoiles

Staff very helpful

Staff very helpful, polite, my gifts were a good price and given time and options to purchase the perfect gift, lovely atmosphere

13 décembre 2024

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