Popped into The Perfume Shop today to find a new everyday perfume. Was greeted and very quickly served by Korinn. Absolutely wonderful service, super friendly knowledgable and I didn’t feel rushed or... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 18, The Marlowes Centre, HP1 1DX HEMEL HEMPSTEAD, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Always an amazing experience in the perfume shop been buying perfumes here since ever, and especially in Hemel the marlows, Janine is amazing she helped alot such a sweet kind person. And all the staf... Voir plus
L'entreprise a répondu
The staff are really helpful, I didn’t have a particular aftershave in mind but came away very happy! Prices are good aswell!
L'entreprise a répondu
I had such a lovely experience at The Perfume Shop Hemel Hempstead, thanks to Saffron! I came in looking for a fragrance for my partner and she was incredibly helpful, patient, and knowledgeable. Sh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Coordonnées de contact
Unit 18, The Marlowes Centre, HP1 1DX, HEMEL HEMPSTEAD, Royaume-Uni
4,9
Excellent
95 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Love the perfume shop in Hemel…
Love the perfume shop in Hemel Hempstead. Excellent customer service. Friendly and very helpful.
Would certainly recommend. Fast delivery.
9 juin 2026
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The customer service was amazing the…
The customer service was amazing the ladies were super nice and friendly and did their job well
19 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always an amazing experience in the…
Always an amazing experience in the perfume shop been buying perfumes here since ever, and especially in Hemel the marlows, Janine is amazing she helped alot such a sweet kind person. And all the staff are amazing will always recommend and come again.
19 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff are really helpful
The staff are really helpful, I didn’t have a particular aftershave in mind but came away very happy! Prices are good aswell!
19 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Popped into The Perfume Shop today to…
Popped into The Perfume Shop today to find a new everyday perfume. Was greeted and very quickly served by Korinn. Absolutely wonderful service, super friendly knowledgable and I didn’t feel rushed or pressured with anything. Both staff in there are fantastic, don’t find customer service like that in many places anymore! Thank you to the Hemel Perfume Shop Staff!!
19 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Genuinely standout service from start to finish
Corrine and the team were helpful and consistently attentive, which made the whole experience smooth and easy.
13 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing Experience!
Grace the staff member was very attentive and went above and beyond to get us the fragrance we wanted. Really enjoyable experience and will be visiting again and also will be recommending to family and friends.
5 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
helpful, kind and cheery
Such helpful, kind and smiley staff. Always so happy to help and so cheery.
28 mai 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always have a warm welcome here
Always have a warm welcome here! The lovely staff have gotten to know me and make some excellent recommendations, that usually means I come out with more than I went in for... 😆
27 mai 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Saffron helped me find the perfect fragrance
I had such a lovely experience at The Perfume Shop Hemel Hempstead, thanks to Saffron! I came in looking for a fragrance for my partner and she was incredibly helpful, patient, and knowledgeable. She really took the time to understand what kind of scents I was looking for and helped me choose the perfect fragrance.
Her customer service was warm and genuine, and she made the whole shopping experience feel easy and enjoyable. Thank you, Saffron — I’ll definitely be coming back!
13 mai 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by some amazing ladies
Served by some amazing ladies
Saffron who served me and amazing lady Corin 💕❤️💕massive thank you for the customer service
15 mai 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing staff
Amazing staff, really welcoming.Jasmine and corinne absolutely fantastic. Will surely comeback.
12 mai 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was greeted by a warm and engaged…
I was greeted by a warm and engaged young lady who guided my olfactory sense through the various options in store. She was helpful, bright and seemed keen to help to the best if her ability. Incredible experience!
11 mai 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant customer service
Jasmine was amazing. She helped me select the perfect fragrance. Amazing and friendly customer service. I’ll go back for sure!
8 mai 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited the Hemel shop
Visited the Hemel shop. Had no idea what I wanted and spoke to the two lovely ladies who found me the perfect fragrance rapidly. Thank you
18 avril 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic friendly staff and loads of…
Fantastic friendly staff and loads of choice. Thank you Freya you were really helpful choosing defence for my partner and daughter.
13 février 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff welcoming and friendly great…
Staff welcoming and friendly great service highly recommended
13 février 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Freya was really great and helped me…
Freya was really great and helped me get the fragrance I wanted! A credit to the store!
13 février 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Freya at Hamel fantastic service very…
Freya at Hamel fantastic service very helpful when choosing a new perfume thank you
13 février 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a wonderful experience at the…
I had a wonderful experience at the perfume shop, and I especially want to thank Freya for her outstanding service. She was friendly, knowledgeable, and took the time to understand exactly what I was looking for. Her recommendations were thoughtful and perfectly matched my preferences.
13 février 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.