Amazing service, saffron was very kind, took her time with helping us very greatful and would come again
L'entreprise a répondu
Établissement
Changer d'établissementUnit 18, The Marlowes Centre, HP1 1DX HEMEL HEMPSTEAD, GB
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Lisez les avis des autres
Popped into The Perfume Shop today to find a new everyday perfume. Was greeted and very quickly served by Korinn. Absolutely wonderful service, super friendly knowledgable and I didn’t feel rushed or... Voir plus
L'entreprise a répondu
I came in with one scent in mind. Not too sure, but Freya and her lovely colleague (I forgot to ask their name) were wonderful, they showed expert knowledge on smells, and what would suit me for my... Voir plus
L'entreprise a répondu
Jasmine was really really helpful! I’d never bought a nice fragrance before (couldn’t tell you the difference between men’s and women’s perfumes, just to give you an idea) but she was so warm and frie... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Coordonnées de contact
Unit 18, The Marlowes Centre, HP1 1DX, HEMEL HEMPSTEAD, Royaume-Uni
4,9
Excellent
102 avis
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Helped me out since it is my first time buying
Helped me out since it is my first purchase with perfume and saffron managed to get what I wanted perfectly even though I gave very vague and impossible hints as to what I wanted she got it perfectly very amazing customer service would recommend to get perfume from
15 octobre 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello Lennon,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Amazing service
Amazing service, saffron was very kind, took her time with helping us very greatful and would come again
15 octobre 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hi Tamxin,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Great perfume at a good price
Great perfume at a good price. I used click and collect on this occasion and the staff in the Hemel store were lovely and very helpful.
14 septembre 2026
Réponse de The Perfume Shop - Hemel Hempstead 298
Hi Sarah,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Got my order very quick my order was…
Got my order very quick my order was packed well and got a sample of Dior elixir.I will definitely order from here again
18 juillet 2026
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I visited the perfume shop at Hempstead…
I visited the perfume shop at Hempstead valley on Saturday 18th July . I was served by Abbie and what a lovely lady she is couldn’t do enough.
18 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing staff
Amazing staff! They are so friendly and extremely helpful!
13 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I came in with one safe scent, left with a new beautiful one
I came in with one scent in mind. Not too sure, but Freya and her lovely colleague (I forgot to ask their name) were wonderful, they showed expert knowledge on smells, and what would suit me for my needs.
I believe the only place you should buy your wonderfully priced fragrances are within the perfume shop, but Freya & the team in Hemel are exceptional! Refresh your smell wardrobe! ASAP (preferably in Hemel)
10 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Love the perfume shop in Hemel…
Love the perfume shop in Hemel Hempstead. Excellent customer service. Friendly and very helpful.
Would certainly recommend. Fast delivery.
9 juin 2026
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The customer service was amazing the…
The customer service was amazing the ladies were super nice and friendly and did their job well
19 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always an amazing experience in the…
Always an amazing experience in the perfume shop been buying perfumes here since ever, and especially in Hemel the marlows, Janine is amazing she helped alot such a sweet kind person. And all the staff are amazing will always recommend and come again.
19 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff are really helpful
The staff are really helpful, I didn’t have a particular aftershave in mind but came away very happy! Prices are good aswell!
19 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Popped into The Perfume Shop today to…
Popped into The Perfume Shop today to find a new everyday perfume. Was greeted and very quickly served by Korinn. Absolutely wonderful service, super friendly knowledgable and I didn’t feel rushed or pressured with anything. Both staff in there are fantastic, don’t find customer service like that in many places anymore! Thank you to the Hemel Perfume Shop Staff!!
19 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Genuinely standout service from start to finish
Corrine and the team were helpful and consistently attentive, which made the whole experience smooth and easy.
13 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing Experience!
Grace the staff member was very attentive and went above and beyond to get us the fragrance we wanted. Really enjoyable experience and will be visiting again and also will be recommending to family and friends.
5 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
helpful, kind and cheery
Such helpful, kind and smiley staff. Always so happy to help and so cheery.
28 mai 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always have a warm welcome here
Always have a warm welcome here! The lovely staff have gotten to know me and make some excellent recommendations, that usually means I come out with more than I went in for... 😆
27 mai 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Saffron helped me find the perfect fragrance
I had such a lovely experience at The Perfume Shop Hemel Hempstead, thanks to Saffron! I came in looking for a fragrance for my partner and she was incredibly helpful, patient, and knowledgeable. She really took the time to understand what kind of scents I was looking for and helped me choose the perfect fragrance.
Her customer service was warm and genuine, and she made the whole shopping experience feel easy and enjoyable. Thank you, Saffron — I’ll definitely be coming back!
13 mai 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by some amazing ladies
Served by some amazing ladies
Saffron who served me and amazing lady Corin 💕❤️💕massive thank you for the customer service
15 mai 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing staff
Amazing staff, really welcoming.Jasmine and corinne absolutely fantastic. Will surely comeback.
12 mai 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was greeted by a warm and engaged…
I was greeted by a warm and engaged young lady who guided my olfactory sense through the various options in store. She was helpful, bright and seemed keen to help to the best if her ability. Incredible experience!
11 mai 2026
Avis spontané
Réponse de The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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