The Perfume Shop - Ilac 118 Avis 

77
•
TrustScore 5 sur 5

4,8

Unit 5, Ilac Centre, Henry Street, D01 RW86 DUBLIN, IE

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Huge thanks to Adara at The Perfume Shop in the Ilac Centre! She helped me track down my favorite Ralph Lauren New York Club perfume and was incredibly helpful. She even spoke to me in French, which I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All staf member was exceptional, particularly the lady who served me(forgot her name 😭) she was exceptionally kind and patient and had me tried through a range of scents. Smashing team and gotta giv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Adara gave us warm welcome even though when we just wanted to compare prices. We came back the same day to buy the perfume we wanted because of the excellent prices, offers, and the great customer ser... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I collected a perfume set from the Ilac Centre. Staff were great even with the busy Black Friday rush. One customer became agitated out of nowhere and started giving out about the queueing system (the... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. aussi dans
  3. Fournisseur d'arômes et de parfums
  4. Fournisseur de cosmétiques et de parfums
  5. Fournisseur de produits de beauté
  6. Magasin de cosmétiques
  7. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Unit 5, Ilac Centre, Henry Street, D01 RW86, DUBLIN, Irlande

4,8

Excellent

TrustScore 5 sur 5

77 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(77)

35 459 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great price and super fast delivery

Great price and super fast delivery

8 octobre 2026
Logo de The Perfume Shop - Ilac 118

Réponse de The Perfume Shop - Ilac 118

Hello Alan,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Best for shop

8 septembre 2026
Logo de The Perfume Shop - Ilac 118

Réponse de The Perfume Shop - Ilac 118

Hello Abdul,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

I was served by Sarah Omar and my…

I was served by Sarah Omar and my experience was absolutely lovely I was acquiring my first designer fragrance and I couldn’t have wished for a better experience. 5 star would definetly recommend.

10 septembre 2026
Avis spontané
Logo de The Perfume Shop - Ilac 118

Réponse de The Perfume Shop - Ilac 118

Hi Dave,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Very well trained staff members and…

Very well trained staff members and helpful Sara O. was really helpful and patient throughout. She knew what she was doing and made everything easy.

3 septembre 2026
Avis spontané
Logo de The Perfume Shop - Ilac 118

Réponse de The Perfume Shop - Ilac 118

Hi Karim,

Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

All staf member was exceptional

All staf member was exceptional, particularly the lady who served me(forgot her name 😭) she was exceptionally kind and patient and had me tried through a range of scents. Smashing team and gotta give more credits to the lady who served me 👌🏻

3 septembre 2026
Avis spontané
Logo de The Perfume Shop - Ilac 118

Réponse de The Perfume Shop - Ilac 118

Hello Staphy,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Natalie was amazing

Natalie was amazing, gelões me find New scent for myself and My sister. Great asset to the store. Will Shop here aletas now in the future . Thank you

21 août 2026
Avis spontané
Logo de The Perfume Shop - Ilac 118

Réponse de The Perfume Shop - Ilac 118

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great

Great place

14 août 2026
Avis spontané
Logo de The Perfume Shop - Ilac 118

Réponse de The Perfume Shop - Ilac 118

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Amazing staff know what they're talking…

Amazing staff know what they're talking about

14 août 2026
Avis spontané
Logo de The Perfume Shop - Ilac 118

Réponse de The Perfume Shop - Ilac 118

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Amazing experience

Amazing experience

4 août 2026
Avis spontané
Logo de The Perfume Shop - Ilac 118

Réponse de The Perfume Shop - Ilac 118

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Excellent staff such as Daniel

Excellent staff such as Daniel, Alan who are great and serve customers with care and love. Great service from them.

13 août 2026
Avis spontané
Logo de The Perfume Shop - Ilac 118

Réponse de The Perfume Shop - Ilac 118

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

I went into the store last week and the…

I went into the store last week and the staff were all so friendly, Eimear was very helpful showing me different options for the perfect gift for my mam!

4 août 2026
Avis spontané
Logo de The Perfume Shop - Ilac 118

Réponse de The Perfume Shop - Ilac 118

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Buen servicio sobre todo cuando te…

Buen servicio sobre todo cuando te muestran los perfumes le doy un 10

11 août 2026
Avis spontané
Logo de The Perfume Shop - Ilac 118

Réponse de The Perfume Shop - Ilac 118

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Huge thanks to Adara at The Perfume…

Huge thanks to Adara at The Perfume Shop in the Ilac Centre! She helped me track down my favorite Ralph Lauren New York Club perfume and was incredibly helpful. She even spoke to me in French, which I really appreciated. A wonderful shopping experience from start to finish!

8 août 2026
Avis spontané
Logo de The Perfume Shop - Ilac 118

Réponse de The Perfume Shop - Ilac 118

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Nice shop and good team

Nice shop and good team

10 août 2026
Avis spontané
Logo de The Perfume Shop - Ilac 118

Réponse de The Perfume Shop - Ilac 118

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Excellent cx experience and offers

Adara gave us warm welcome even though when we just wanted to compare prices. We came back the same day to buy the perfume we wanted because of the excellent prices, offers, and the great customer service experience Adara provided.

9 août 2026
Avis spontané
Logo de The Perfume Shop - Ilac 118

Réponse de The Perfume Shop - Ilac 118

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Todo excelente y la atención de Adara…

Todo excelente y la atención de Adara muy buena, recomiendo.

9 août 2026
Avis spontané
Logo de The Perfume Shop - Ilac 118

Réponse de The Perfume Shop - Ilac 118

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Exceptional customer service

Even though the shop was busy, Callum took his time and provided exceptional customer service. I will definitely come back.

8 août 2026
Avis spontané
Logo de The Perfume Shop - Ilac 118

Réponse de The Perfume Shop - Ilac 118

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great recommendations from the team

Great recommendations from the team. Callum especially helped me out a lot!

8 août 2026
Avis spontané
Logo de The Perfume Shop - Ilac 118

Réponse de The Perfume Shop - Ilac 118

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

I've went to the perfume shop in the…

I've went to the perfume shop in the ilac a few times and its genuinely became my favourite shop, they are such welcoming and kind people who go out of there way to help with any of your perfume needs

6 août 2026
Avis spontané
Logo de The Perfume Shop - Ilac 118

Réponse de The Perfume Shop - Ilac 118

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

The greatest staff I have ever met in…

The greatest staff I have ever met in the ilac shopping centre, always making you feel welcome and a good laugh when you go in

I love watching there tiktok videos there a great bunch of people

6 août 2026
Avis spontané
Logo de The Perfume Shop - Ilac 118

Réponse de The Perfume Shop - Ilac 118

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus