We were served by Dani & a colleague (unfortunately didn’t get a name) at the Ipswich branch & were positively welcomed on entrance. We have made many visits to the shop & are greeted with excell... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1, Tower Ramparts Shopping Centre, IP1 3BB IPSWICH, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I visited the Ipswich branch and I can say the service was phenomenal, I went in there looking for something to change up from my usual, the staff were very friendly and helpful showing me all diffe... Voir plus
L'entreprise a répondu
I came in to treat myself to some of my favourite scent, the nice lady ( I think she was the manager) told me about their buy one, get second half price. I thought I'd treat my dear lady to a nice new... Voir plus
L'entreprise a répondu
Brought scent for daughter loved it. On time no trouble with sending it . Well pleased
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 1, Tower Ramparts Shopping Centre, IP1 3BB, IPSWICH, Royaume-Uni
4,7
Excellent
38 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Assistant was very helpful when I…
Assistant was very helpful when I wanted to order an aftershave.
26 octobre 2025
Réponse de The Perfume Shop - Ipswich 27
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
Réponse de The Perfume Shop - Ipswich 27
Hi,
We're happy you enjoyed the boxset and its packaging. Thank you for your positive feedback; we appreciate it.
The Perfume Shop
Réponse de The Perfume Shop - Ipswich 27
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Customer representative
Customer representative, absolutely amazing service 👌 quality service in Ipswich store. Highly recommendable!
10 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Ipswich 27
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Réponse de The Perfume Shop - Ipswich 27
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Amazing customer services
I always buy fragrances online, I collected Invictus victory elixir from the shop the other day, I met Tasmin and Danni , they’re are extremely lovely, polite and helpful,
Every time I ring there asking about a fragrance, they are always so friendly and happy to help.
Today I went there to get a fragrance for my partner’s birthday , and they help me to decide which ones to get, I really appreciate that, ended buying more than expected, left the shop satisfied with the customer services and the purchases!
From now on I’ll make sure I’ll go there in person to buy any fragrance
5 juin 2025
Avis spontané
Great store - thanks Danny for assistance.
I visited the Ipswich store today and was assisted by Danny. She was very kind, patient with me as I had to buy gifts for my loved ones. Her guidance and knowledge help me grab 6 perfumes in no time. Thanks for the best service!
27 avril 2025
Avis spontané
Réponse de The Perfume Shop - Ipswich 27
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Honestly the gals in there pattern me…
Honestly the gals in there pattern me everytime. You see, when you’re as clapped as I am you need every edge you can get. Whenever I step out the perfume shop I step with a spring in my step.
2 avril 2025
Avis spontané
Réponse de The Perfume Shop - Ipswich 27
Hello,
We're so happy to hear you're feeling confident and empowered after visiting our store! It's wonderful to know that our team is able to create such a positive experience for you. We strive to make every customer feel special and valued, and it sounds like we've achieved that with you. Thank you for sharing your kind words and for choosing our store.
Kind regards,
Jasmyn
Superb service
Amazing service as always at the Ipswich store! staff are wonderful and really know their stuff!! Great work guys!
3 avril 2025
Avis spontané
Réponse de The Perfume Shop - Ipswich 27
Hello,
Thank you for your kind words! We're delighted to hear you had a positive experience at our Ipswich store. We're proud of our team and their commitment to providing excellent customer service. We'll share your feedback with them.
Kind regards,
Jasmyn
Tasmanian devil was very good at…
Tasmanian devil was very good at finding a perfect fragrance for me. There was something about the way her nostrils opened (really wide) which really conveyed her dedication to her craft for me.
3 avril 2025
Avis spontané
Réponse de The Perfume Shop - Ipswich 27
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Réponse de The Perfume Shop - Ipswich 27
Hello,
Thank you for your lovely 5* review, we greatly appreciate your feedback and are happy to know you had a great experience shopping with us!
Kind regards,
Jasmyn
Brilliant customer service Ipswich perfume
Great deals after Christmas and amazing customer service very friendly special thanks to Lucy
4 janvier 2025
Avis spontané
Réponse de The Perfume Shop - Ipswich 27
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Everything is great about the Perfume Shop.you guys are great.
The staff are very nice.
7 février 2025
Réponse de The Perfume Shop - Ipswich 27
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Réponse de The Perfume Shop - Ipswich 27
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Boss scent for ladies
Brought scent for daughter loved it.
On time no trouble with sending it .
Well pleased
19 décembre 2024
Great service!
Ease of ordering, efficient service. Delivered on time. Happy customer 😊
13 décembre 2024
Lovely perfume arrived very quickly…
Lovely perfume arrived very quickly well packed
17 novembre 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.