A great experience the shop assistant Chloe was very helpful and made our shopping experience very good. Chloe’s approach to serving us was excellent she explained the differences in perfumes. The pro... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit SU15A, The Vancouver Shopping Centre, New Conduit Street, PE30 1DE KINGS LYNN, GB
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Lisez les avis des autres
Chloe was brilliant serving me after I walked in a minute before closing time to be a very last customer of the day on Saturday, and she made me feel very welcome and gave me a 5 star service!!! Than... Voir plus
L'entreprise a répondu
Emma J…..Exceptional service…Thank You! Took time to explore 4 fragrances as a gift and chose samples that all hit the nail on the head of what I’d requested…Will definitely visit again….
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I had a really great experience today thanks to Chloe. She was friendly, professional, and made everything feel easy and welcoming from the moment I arrived. Her attention to detail and positive attit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit SU15A, The Vancouver Shopping Centre, New Conduit Street, PE30 1DE, KINGS LYNN, Royaume-Uni
4,6
Excellent
26 avis
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Chloe was great at explaining the…
Chloe was great at explaining the options available and was very professional and lovely to deal with.
18 juillet 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Great experience
A great experience the shop assistant Chloe was very helpful and made our shopping experience very good. Chloe’s approach to serving us was excellent she explained the differences in perfumes. The product was not in stock so the perfume was posted to us by Royal Mail within 2 days which was most pleasing
10 juillet 2026
Réponse de The Perfume Shop - Kings Lynn 149
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Chloe was brilliant
Chloe was brilliant serving me after I walked in a minute before closing time to be a very last customer of the day on Saturday, and she made me feel very welcome and gave me a 5 star service!!!
Thank you Chloe, my husband was extremely happy with both of his fragrance!!!
11 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Kings Lynn 149
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Chloe is super helpful
Chloe was absolutely goated in helping me pick the right fragrance for a friend’s birthday when I had no clue
11 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Kings Lynn 149
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Emma J…..Exceptional service…Thank You!
Emma J…..Exceptional service…Thank You!
Took time to explore 4 fragrances as a gift and chose samples that all hit the nail on the head of what I’d requested…Will definitely visit again….
6 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Kings Lynn 149
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service but just a shame the…
Excellent service but just a shame the Dior Elixir sample was empty as leaked out inside packaging
10 juin 2026
Réponse de The Perfume Shop - Kings Lynn 149
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Emma F!👍🏽👍🏽
I have been at the store twice this month and each time I’ve met Emma F….she was very lovely, pleasant and helped with the choices I made on both occasions making me aware of the available discounts and being patient while I decided on my choice.
13 mai 2026
Avis spontané
Réponse de The Perfume Shop - Kings Lynn 149
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Emma F gave me a very warm welcome and…
Emma F gave me a very warm welcome and she had the patience of a saint lol. I was so unsure what I wanted, but Emma gave me 100% of her attention and showed me lots of different fragrances. I had her walking all over the shop bless her. She is definitely a credit to the kings lynn store. Thank you Emma F!!.
9 mai 2026
Avis spontané
Réponse de The Perfume Shop - Kings Lynn 149
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely young lady called Chloe was so…
Lovely young lady called Chloe was so helpful good knowledge of products thank you so much.
28 avril 2026
Avis spontané
Réponse de The Perfume Shop - Kings Lynn 149
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I came to the perfume shop on Saturday…
I came to the perfume shop on Saturday & was served by a lovely lady called chloe, although we wasn't buying anything she was very friendly & welcomed us with a smile & gave us all the information we was looking for & would definitely recommend this shop
4 avril 2026
Avis spontané
Réponse de The Perfume Shop - Kings Lynn 149
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a really great experience today…
I had a really great experience today thanks to Chloe. She was friendly, professional, and made everything feel easy and welcoming from the moment I arrived. Her attention to detail and positive attitude really stood out, and she went above and beyond to make sure I was satisfied. It’s clear she genuinely cares about her work and the people she serves. I would definitely recommend her to anyone—thank you, Chloe!
6 avril 2026
Avis spontané
Réponse de The Perfume Shop - Kings Lynn 149
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Exceptional service
I had exceptional service from someone I believe was the manager in your store last week. Patient and helpful. I was encouraged to join the reward scheme to get a discount on the day
25 mars 2026
Avis spontané
Réponse de The Perfume Shop - Kings Lynn 149
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The person who i seen was very helpful…
The person who i seen was very helpful to me
13 décembre 2025
Réponse de The Perfume Shop - Kings Lynn 149
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Really helpful staff friendly and great…
Really helpful staff friendly and great service
21 novembre 2025
Réponse de The Perfume Shop - Kings Lynn 149
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
I have just been served by a most…
I have just been served by a most efficient, helpful and friendly young lady, Chloe. She ordered my item for me and gave me helpful advice. I would definately recommend this shop.
7 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Kings Lynn 149
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
The perfume shop
Today I was served by harmony she was extremely helpful and lovely she found everything I needed and even three a free gift all round great experience
23 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Kings Lynn 149
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Good prices and great customer service…
Good prices and great customer service with Emma.
26 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Kings Lynn 149
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Réponse de The Perfume Shop - Kings Lynn 149
Thank you so much for your review!
The Perfume Shop.
Wedding perfume
Great service from the shop manager Emma. She helped both of us find our wedding perfumes. We even got a discount too
24 mai 2025
Avis spontané
Réponse de The Perfume Shop - Kings Lynn 149
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Réponse de The Perfume Shop - Kings Lynn 149
Thank you! I hope your wife had a lovely birthday.
Thanks for shopping with The Perfume Shop
Kind regards,
Sharain
The Perfume Shop Team
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