We visited Leicester Highcross today to purchase an aftershave for my husband. The service from the lady was excellent, the fragrance we wanted had been discontinued so she recommended alternatives an... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 54, The Shires Shopping Centre, LE1 4FQ LEICESTER, GB
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Lisez les avis des autres
lovely experience, I was served by the very supportive and helpful staff Azar. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us g... Voir plus
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Aaisha and Aaliyah at the Leicester branch were really helpful. They were happy to show me a range of perfumes based off what I like and gave me personalised recommendations. I ended up finding the pe... Voir plus
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I have visited the perfume shop in Leicester town centre twice now last year around Christmas within the last week and received the same fantastic service from the same individual, Cara. Both times I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 54, The Shires Shopping Centre, LE1 4FQ, LEICESTER, Royaume-Uni
4,8
Excellent
167 avis
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Customer service is was amazing and…
Customer service is was amazing and extremely helpful in helping me look for specific perfumes. Exceptional service from azza and iyliah
23 octobre 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Alpana
Alpana, was fantastic with her service very knowledgable
Thank you
17 octobre 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hi Aaron,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Excellent service from Ayesha in…
Excellent service from Ayesha in Leicester Highcross - highly recommend.
14 octobre 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello Sunny,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Excellent service from azhar
8 octobre 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello Ruhul,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Leicester 42
Hi Hassan,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Aaisha was very helpful
Aaisha was very helpful, kind and polite and knowledgeable making my experience quick and easy. Would definitely recommend coming here. Thanks Aaisha!!!
7 octobre 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
We visited Leicester Highcross today to…
We visited Leicester Highcross today to purchase an aftershave for my husband. The service from the lady was excellent, the fragrance we wanted had been discontinued so she recommended alternatives and we left very happy! She was also lovely to our baby and gave us free samples. We will be coming again soon:)
4 octobre 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello Katie,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Aaliyah
Aaliyah was just amazing visited the shop multiple times the service is just 10 out of 10
21 septembre 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello Abdul,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Amazing service from Sim
Amazing service from Sim! She was really friendly welcoming and incredibly helpful. She has a grest knowledge of fragrances and gave some brilliant recommendations.
19 septembre 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello Dawood,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Hazar was very patient with us
Hazar was very patient with us. A huge thank you 😊
16 septembre 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hi Jebunissa,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
The Perfume Shop
Azhar was such a lovely help! We had a great time with him as he had amazing customer service and really took his time showing us different perfumes!!! Kayleigh was also amazing & did a fantastic job with the wrapping!! Big thank you to the two of them!!
7 septembre 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hi Susu,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
We had an amazing time
We had an amazing time, and Azhar was very helpful and catered to our needs amazinglyyy, and such a friendly manager, Kayleigh, 😀
7 septembre 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello Manaal,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Aishah was so helpful and patient
Aishah was so helpful and patient. Shes a credit to her store
6 septembre 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello Rida,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
The Perfume Shop Customer service
The customer service was great, Sim was very sweet and welcoming and helped me out a lot in picking the aftershaves.
5 septembre 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Leicester 42
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff are really friendly and great…
Staff are really friendly and great service
29 août 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
29 août 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Service was great from sim
29 août 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Azar had exceptional customer service…
Azar had exceptional customer service and helped me purchase a new perfume which I’m super happy with , will definitely be revisiting to purchase more!!
28 août 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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