The Perfume Shop - MAG York 366 Avis 

71
TrustScore 4.5 sur 5

4,7

Unit 69, McArthur Glen Designer Outlet Village, St. Nicholas Avenue, YO19 4TA FULFORD, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Came in the other day with my boyfriend to buy some perfume. The amazing lady at the counter ( mollie) made sure we got everything we were looking for. Amazing service and would definitely buy from th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited with no idea of what I actually wanted, I really put Liv & Charlie through their paces going back and forwards helping find something i liked. Nothing was too much trouble and their customer s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely fantastic shopping experience today. A very friendly greeting from Stella who then proceeded to help us choose a fragrance using her knowledge of the products. We tried the ones we thought... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ella was absolutely amazing! Purchased some gifts the other day and had the joy of being served my Ella. She was absolutely amazing, extremely knowledgable, made lots of friendly conversation and di... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Unit 69, McArthur Glen Designer Outlet Village, St. Nicholas Avenue, YO19 4TA, FULFORD, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

71 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(71)

34 005 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic store and Anne was so helpful…

Fantastic store and Anne was so helpful didn’t know what I was going in for my husband- she was very knowledgeable and the aftershave was a great price to

18 juin 2026
Avis spontané
Logo de The Perfume Shop - MAG York 366

Réponse de The Perfume Shop - MAG York 366

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Served by Anne with amazing service.

Served by Anne with amazing service.

17 juin 2026
Avis spontané
Logo de The Perfume Shop - MAG York 366

Réponse de The Perfume Shop - MAG York 366

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Thank you ellie for helping me gift…

Thank you ellie for helping me gift wrap all my gifts at York outlet. They are very lucky to have you. Thank you to Charlie and Anne for helping too , you are all stars! Xx

17 juin 2026
Avis spontané
Logo de The Perfume Shop - MAG York 366

Réponse de The Perfume Shop - MAG York 366

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Came in the other day with my boyfriend…

Came in the other day with my boyfriend to buy some perfume. The amazing lady at the counter ( mollie) made sure we got everything we were looking for. Amazing service and would definitely buy from there again!

5 juin 2026
Avis spontané
Logo de The Perfume Shop - MAG York 366

Réponse de The Perfume Shop - MAG York 366

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Liv was brilliant

Liv was brilliant, wasn't going to buy anything but Walked away with bag full of perfumes .
Excellent service

19 mai 2026
Avis spontané
Logo de The Perfume Shop - MAG York 366

Réponse de The Perfume Shop - MAG York 366

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Visited with no idea of what I actually…

Visited with no idea of what I actually wanted, I really put Liv & Charlie through their paces going back and forwards helping find something i liked. Nothing was too much trouble and their customer service was second to none, super friendly and made it a really lovely experience.

8 mai 2026
Avis spontané
Logo de The Perfume Shop - MAG York 366

Réponse de The Perfume Shop - MAG York 366

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great little shop

Great little shop, polite & helpful staff, Thankyou :)

24 avril 2026
Avis spontané
Logo de The Perfume Shop - MAG York 366

Réponse de The Perfume Shop - MAG York 366

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Amazing service

Amazing walked in and they helped straight away

20 avril 2026
Avis spontané
Logo de The Perfume Shop - MAG York 366

Réponse de The Perfume Shop - MAG York 366

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great service

Came into the store and was greeted by Ryan , who was helpful, friendly and informative, He gave me some great advice and I left very happy with my purchase! I would definitely buy from here again.

17 avril 2026
Avis spontané
Logo de The Perfume Shop - MAG York 366

Réponse de The Perfume Shop - MAG York 366

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Ellie was really patient and provided…

Ellie was really patient and provided us with many samples until we hit the right one.

17 avril 2026
Avis spontané
Logo de The Perfume Shop - MAG York 366

Réponse de The Perfume Shop - MAG York 366

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great service from Mollie above and…

Great service from Mollie above and beyond and it is lovely to enter a shop with staff smiling well done mollie

17 avril 2026
Avis spontané
Logo de The Perfume Shop - MAG York 366

Réponse de The Perfume Shop - MAG York 366

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

5⭐️ Great service

Great service from Ryan, recommended a great fragrance to me and my friends. 5⭐️ ( gave me the huzz 😉😂 )

16 avril 2026
Avis spontané
Logo de The Perfume Shop - MAG York 366

Réponse de The Perfume Shop - MAG York 366

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Ryan who served us was lovely and…

Ryan who served us was lovely and helpful

16 avril 2026
Avis spontané
Logo de The Perfume Shop - MAG York 366

Réponse de The Perfume Shop - MAG York 366

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

An amazing experience as a first time buyer

It was my first visit to the shop today to buy a perfume, and I had a wonderful experience. I was greeted with a smile by Oliviamae, who was really polite and helpful. She introduced me to a wide range of fragrances and thoughtfully guided me through testing them.

7 avril 2026
Avis spontané
Logo de The Perfume Shop - MAG York 366

Réponse de The Perfume Shop - MAG York 366

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Helpful & friendly lady

I visited the store on Friday 3rd April with my family. I purchased an perfume for my sisters birthday.
I was greeted by Grace who was so very helpful in helping choose a fragrance. She was professional and patient as there is nothing worse than pushy sales people and I ended up buying 2 bottles in the end! Thankyou Grace!

3 avril 2026
Avis spontané
Logo de The Perfume Shop - MAG York 366

Réponse de The Perfume Shop - MAG York 366

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Ryan was very pleasant

Ryan was very pleasant, patient and helpful and fun to chat with. 10/10.

3 avril 2026
Avis spontané
Logo de The Perfume Shop - MAG York 366

Réponse de The Perfume Shop - MAG York 366

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Brilliant service by Ellie

Brilliant service by Ellie

30 mars 2026
Avis spontané
Logo de The Perfume Shop - MAG York 366

Réponse de The Perfume Shop - MAG York 366

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great customer service

Came into the perfume shop recently with no idea what to buy. I was served by a young girl called Grace, she was very polite and smiley, offered to gift wrap my purchase as it was a gift for a friend. She was very helpful in finding me a suitable fragrance with the limited information I had based on my friends likes/dislikes. Great customer service

23 mars 2026
Avis spontané
Logo de The Perfume Shop - MAG York 366

Réponse de The Perfume Shop - MAG York 366

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Ella was super helpful!

Came into this store clueless, but was greeted by this lovely girl who was super friendly and genuine! Ella was patient with all my needs and questions, and helped me find the perfect gifts, which I stupidly left till the day before. As someone who does all my shopping online, due to anxiety, Ella made me feel at ease. She wrapped my purchases whilst asking me about my day and even cracked a few jokes. I will definitely be returning, as I have never felt this comfortable in a shop before! Thank you Ella!

24 mars 2026
Avis spontané
Logo de The Perfume Shop - MAG York 366

Réponse de The Perfume Shop - MAG York 366

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

jess greeted me with a huge smile and…

jess greeted me with a huge smile and seemed very welcoming she helped me out so so much !! i couldn’t recommend this shop more she was so lovely and kind , what a stunning girl !!!

24 mars 2026
Avis spontané
Logo de The Perfume Shop - MAG York 366

Réponse de The Perfume Shop - MAG York 366

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus