The manager was so polite and cheerful and I'll definitely will be coming back she made time to show us offers, give us testers of things we were interested in and we have left very happy customers. W... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementSaint Michaels Way 22, 22-24 Cameron Walk, NE11 9YR Gateshead, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Nicola was very kind and pleasant. I asked to buy a gift set and then asked for a ribbon and she put all her effort and heart into the bag ribbon and did it with high standards. Her manners was amazin... Voir plus
L'entreprise a répondu
Went in looking for gifts for upcoming birthdays not knowing what I wanted , I was greeted by Vicki who was more than happy to help me and take me through multiple recommendations! She explained there... Voir plus
L'entreprise a répondu
Nicola is one the most professional perfume shop consultant who has gone above and beyond to make my sons birthday a memorable one. She should be ambassador of Perfume shop Superdrug metro centre.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Saint Michaels Way 22, 22-24 Cameron Walk, NE11 9YR, Gateshead, England, Royaume-Uni
4,5
Excellent
16 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great customer service from Katie
Great customer service from Katie, very helpful!
2 mai 2026
Avis spontané
Réponse de The Perfume Shop - Metro SD 563
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Rachel was so good with her customer…
Rachel was so good with her customer service l got what l wanted 🤗
30 avril 2026
Avis spontané
Réponse de The Perfume Shop - Metro SD 563
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful and friendly
Very helpful and friendly, listened to what I like and tried lots of testers.
27 avril 2026
Avis spontané
Réponse de The Perfume Shop - Metro SD 563
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The manager was so polite and cheerful…
The manager was so polite and cheerful and I'll definitely will be coming back she made time to show us offers, give us testers of things we were interested in and we have left very happy customers. Will definitely recommend 😀
13 avril 2026
Avis spontané
Réponse de The Perfume Shop - Metro SD 563
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nicola was very kind and pleasant
Nicola was very kind and pleasant. I asked to buy a gift set and then asked for a ribbon and she put all her effort and heart into the bag ribbon and did it with high standards. Her manners was amazing her customer service was excellent 5* best assistant I’ve met in Newcastle. We come all the time she had all smiles. She deserves a reward.
24 mars 2026
Avis spontané
Réponse de The Perfume Shop - Metro SD 563
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went in looking for gifts for upcoming…
Went in looking for gifts for upcoming birthdays not knowing what I wanted , I was greeted by Vicki who was more than happy to help me and take me through multiple recommendations! She explained there was a staggered discount offer on which was perfect because I wanted a few items. I can’t thank her enough for the time and effort she gave me in helping find my perfect gifts. Thank you so so much ! Service with a smile is always a bonus. Would definitely recommend to anyone :)
21 février 2026
Avis spontané
Réponse de The Perfume Shop - Metro SD 563
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely service today from Vicki
Lovely service today from Vicki, so helpful and friendly. Would definitely recommend
20 février 2026
Avis spontané
Réponse de The Perfume Shop - Metro SD 563
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nicola is one the most professional…
Nicola is one the most professional perfume shop consultant who has gone above and beyond to make my sons birthday a memorable one. She should be ambassador of Perfume shop Superdrug metro centre.
Thank you . You fabulous woman
17 février 2026
Avis spontané
Réponse de The Perfume Shop - Metro SD 563
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The nicest staff!!
Got served by the wonderful Katie? I hope that was her name! Had a smile on her face the entire time and clearly knew her stock well, boyfriend loved his present will definitely be going back for something myself!
21 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Metro SD 563
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went into store on Monday looking for a…
Went into store on Monday looking for a new fragrance for myself , a young lady Vicki approached me to help me find what I was looking for . She offered me a selection of fragrances from new launches to best sellers and I eventually settled on prada paragdime! Very happy with service will be back to store . Thank you .
19 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Metro SD 563
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a lovely experience with Ava who…
Had a lovely experience with Ava who helped me pick out the perfect perfume for my mum. She was very patient with me, giving me lots of suggestions and advice based on previous perfumes my mum has liked. She went through them all with me, was super friendly and made me feel looked after and welcome! My mum loves the perfume we picked out for her!! Thank you so much Ava!
16 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Metro SD 563
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I came into the perfume shop and Vicki…
I came into the perfume shop and Vicki was very helpful, I came in wanting a new fragrance and didn’t know what I wanted, she was was keen to help and recommending a few different ones until I found the one I loved. Great customer service will be coming in store again.
19 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Metro SD 563
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served at the perfume shop in…
I was served at the perfume shop in superdrug at the metrocentre by a lovely girl named vicky she was very helpful and very knowledgeable great customer service
20 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Metro SD 563
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Olivia has been very kind and helpful…
Olivia has been very kind and helpful she helped me what l wanted.
16 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Metro SD 563
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The items I ordered came very quickly…
The items I ordered came very quickly .. no fuss .. will be shopping again .. thank you
30 novembre 2025
Réponse de The Perfume Shop - Metro SD 563
Hi,
Thanks for your review.
The Perfume Shop
It was delivered on time and well…
It was delivered on time and well boxed and wrapped
12 octobre 2025
Réponse de The Perfume Shop - Metro SD 563
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.