(my Mother who previously purchased some samples earlier & kindly included these in my Birthday gifts) I adored a few of the samples so I purchased one on the perfume app. It was great! So quick & e... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 11D, Newport Retail park, NP19 4QQ NEWPORT, GB
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Lisez les avis des autres
My wife and I visited the Newport store on the 26th August to buy a new aftershave for myself. We were greeted by a very warm and friendly assistant named Lisa. It was a joyous transaction, Lisa was... Voir plus
L'entreprise a répondu
Michelle was so helpful explaining what the shop has to offer will definitely be going back soon
The member of staff who served myself in store,was helpful and polite..offering me the beat deal on the perfume I purchased.
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 11D, Newport Retail park, NP19 4QQ, NEWPORT, Royaume-Uni
4,7
Excellent
50 avis
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Amazing Service from Michelle
Had a great experience today while looking to purchase a new everyday fragrance. Was helped by Michelle the store manager who was very knowledgeable and patient with me as I can be a very indecisive shopper. 100% would recommend visiting if you are needing help picking your new favourite fragrance!
26 avril 2025
Avis spontané
Réponse de The Perfume Shop - Newport 290
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Michelle
Michelle, the store manager was super friendly, helpful and full of knowledge. Her friendly approach and patience meant that I could smell lots of different fragrances as well as ask questions. Her customer service was excellent and her help was massively appreciated. Great service 10/10. Super happy customer ☺️
11 avril 2025
Avis spontané
Réponse de The Perfume Shop - Newport 290
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
The member of staff who served myself…
The member of staff who served myself in store,was helpful and polite..offering me the beat deal on the perfume I purchased.
6 avril 2025
Réponse de The Perfume Shop - Newport 290
Hello,
Thank you for your great review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
exceptional service
i was served by Lucy who could not have been more helpful. She helped me choose a suitable aftershave and ordered it for delivery to my home. I ordered at 5.00pm on Friday and it was delivered at 10.30am Saturday. unbelievable and exceptional service.
14 mars 2025
Avis spontané
Réponse de The Perfume Shop - Newport 290
Hello,
We're so glad to hear about your positive experience with Lucy. It's wonderful to know that she went above and beyond to help you find the perfect aftershave. We're proud of our team's commitment to providing exceptional customer service. We're also thrilled that your order arrived so quickly.
Many thanks,
Jasmyn
Amazing Amazing Amazing!
I had the absolute pleasure of visiting the Perfume shop Newport/South Wales.
What an incredible experience,everytime I have to visit is normally in a panic,however luckily for me Lisa has always been my guide to get things right,today I also had the pleasure of been dealt with by Caitlyn who was simply stunning with her service delivery.
She helped me to choose the best perfume,this store is simply stunning to the point I would certainly offer them a post at my company.
They represent so well and are totally knowledge led regarding the products they provide.
Huge thank you as I gained ten more points for giving my wife a bottle of Valentino which I didn’t even smell,
Thank you,thank you,thank you
Trevor Johnson(Risca(South Wales)
10 mars 2025
Avis spontané
Réponse de The Perfume Shop - Newport 290
Hello,
We are so happy to hear about your positive experience at our Newport shop! It sounds like you had a wonderful time and we are thrilled that Lisa and Caitlyn were able to help you find the perfect perfume for your wife. We are always striving to provide our customers with the best possible service and it is wonderful to hear that our team members are exceeding expectations. We appreciate your kind words and are grateful for your support.
Many thanks,
Jasmyn
Bought perfume and aftershave in spitty…
Bought perfume and aftershave in spitty retail park today.
Michelle and her colleague were very helpful giving advise on various perfumes.
Thank you 😊
Will return ❤️
23 février 2025
Avis spontané
Me and my partner went into the Newport…
Me and my partner went into the Newport spytty shop and we had the best costumer service by the lovely woman named Lisa, she was very helpful from the moment we walked in we wasn’t sure what we wanted to get but she guided us through a range of different products to find the right one. I’m very happy with my purchase Will be going back very soon:)
20 février 2025
Avis spontané
Réponse de The Perfume Shop - Newport 290
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
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