Tamara is lovely. Helpful patient and knew exactly what I wanted. Her gift wrapping skills are on point! Excellent customer service. We need more of her!!
L'entreprise a répondu
Établissement
Changer d'établissement168, The Victoria Centre, NG1 3QG NOTTINGHAM, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
A lovely and amazing experience at the Perfume shop code 180 with Sajida Zaman. Quite amazing perosnality looking after customers in most professional and satisfying manner. Will definitely keep on pa... Voir plus
L'entreprise a répondu
Fast delivery with lots of updates so I felt very informed The parcel came well packed I ordered this perfume from the Victoria Centre store in Nottingham to be delivered to my home as it was only... Voir plus
L'entreprise a répondu
The staff are wonderful, always smiley and friendly, so knowledgeable and helpful, I would get my perfume any where else. There VIP members card is great, the prices and the deals they offer are bet... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Coordonnées de contact
168, The Victoria Centre, NG1 3QG, NOTTINGHAM, Royaume-Uni
4,7
Excellent
74 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A lovely and amazing experience at the…
A lovely and amazing experience at the Perfume shop code 180 with Sajida Zaman. Quite amazing perosnality looking after customers in most professional and satisfying manner. Will definitely keep on patronising the branch
12 mai 2026
Avis spontané
Réponse de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tamara is lovely
Tamara is lovely. Helpful patient and knew exactly what I wanted. Her gift wrapping skills are on point! Excellent customer service. We need more of her!!
10 mai 2026
Avis spontané
Réponse de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service from Emma
Amazing customer service from Emma. She really went above and beyond, very knowledgeable and approachable. Will definitely be returning 😊
30 avril 2026
Avis spontané
Réponse de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
180 store was amazing the staff treated…
180 store was amazing the staff treated me well her name is Sadji it was nice and she knows her work i really thank her and i will love to go there often. Thank you very much
29 avril 2026
Avis spontané
Réponse de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Experience
I went in the shop today to get my Angel perfume bottle filled as I have been doing for a number of years the lady who served me was excellent very friendly and welcoming wish I could remember her name great experience
29 avril 2026
Avis spontané
Réponse de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Never got my order or a refund ordered…
Never got my order or a refund ordered to collect
1 avril 2026
Réponse de The Perfume Shop - Nottingham 180
Hello,
Thank you for taking the time to leave your review, and I am very sorry to hear that you have not received your order or an update.
I completely understand how frustrating this must be, please could you contact our Customer Service team with your order number so we can look into this for you as a priority and get this resolved.
We are here to help and will do our best to sort this for you as quickly as possible.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The customer service from Tamara was…
The customer service from Tamara was excellent and professional i went away feeling money well spent.
5 mars 2026
Avis spontané
Réponse de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience from the staff
Great experience from the staff. AJ was especially helpful.
7 mars 2026
Avis spontané
Réponse de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good service at the shop and quick home…
Good service at the shop and quick home delivery of my order ….. thank you
15 février 2026
Réponse de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
All went good
All went good! Quick delivery, great packaging! Nothing to complain about :)
10 février 2026
Réponse de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My experience shopping at store.
I had to order in store as they did not have stock I wanted. I was really pleased with how quick my delivery was. Overall very happy!
3 janvier 2026
Réponse de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The shop had not what I was looking for…
The shop had not what I was looking for to buy. Staff assisted me in buying online everything went well till it was delivered to their shop. Collection was very easy .
Good customer service.
8 janvier 2026
Réponse de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Nottingham 180
Hi,
Thanks for your review. It's lovely to hear of your 5* experience and thank you so much for shopping with us.
The Perfume Shop
Didn't have to leave home went on to…
Didn't have to leave home went on to app and received my delivery next morning thankyou The Perfume Shop.
21 décembre 2025
Réponse de The Perfume Shop - Nottingham 180
Hi,
Thank you so much for your feedback and kind words. Have a great new year.
The Perfume Shop.
Response and delivery time executed…
Response and delivery time executed very quickly
17 décembre 2025
Réponse de The Perfume Shop - Nottingham 180
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
I have been shopping here for years
I have been shopping here for years, I love the different variety’s to choose from & the good offers in store & online, the loyalty scheme is good, to be rewarded is always a great thing
9 décembre 2025
Réponse de The Perfume Shop - Nottingham 180
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Staff very helpful and cheerful.
5 décembre 2025
Réponse de The Perfume Shop - Nottingham 180
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.