Michelle offered the most exceptional customer service to both me and my mum today. She helped us find our favourite scents and we came away being happy customers with our new favourite perfumes
L'entreprise a répondu
Établissement
Changer d'établissementUnit 21c, Spindles Town Square Shopping Centre, OL1 1HD OLDHAM, GB
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Lisez les avis des autres
Michelle was very helpful with giving me a discount so I could buy from the perfume shop. She also gave me some free gift. She has an excellent customer service. I will definitely come back.
L'entreprise a répondu
It was my first time at the shop yesterday got the new RV bonbon cola fizz it smelled amazing and customers service was great had to go back today for 5 more items and both times I had a great experie... Voir plus
L'entreprise a répondu
i had a fantastic experience with the lovely lady tahira. she was very welcoming and her customer service was 10/10. workers like this always make me want to go back to the store and purchase even mor... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 21c, Spindles Town Square Shopping Centre, OL1 1HD, OLDHAM, Royaume-Uni
5,0
Excellent
375 avis
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Asima served me A*** service very happy…
Asima served me A*** service very happy with my purchases all wrapped and great help. Much apppreciated today will be back again thanks xx
2 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Oldham 250
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Always reliable.
19 novembre 2025
Réponse de The Perfume Shop - Oldham 250
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Service was lovely
29 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Oldham 250
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Order was easy to process
Order was easy to process
It took no time from ordering to arriving
Was really pleased with the service
24 novembre 2025
Réponse de The Perfume Shop - Oldham 250
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Asima helped me find the fragrance i…
Asima helped me find the fragrance i was looking for. She had a kind and positive attitude. She remained patient and shown me many fragrances. The customer service was immaculate at the oldham store by Asima
28 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Oldham 250
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Asima welcomed us into the oldham store…
Asima welcomed us into the oldham store with big friendly smile. She helped us instantly with the 9 perfumes we needed. She also catered to our budget for those perfumes and shown us what was the best for value. She gift wrapped the perfumes perfectly! We left very happy and satisfied.
28 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Oldham 250
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
I was very happy today buying two…
I was very happy today buying two perfumes❤️
Love the offers as always and asima was kind as always(Oldham store )
28 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Oldham 250
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Taheera was lovely and helpful when I…
Taheera was lovely and helpful when I called in today looking for a giftset for my husband, thank you 😊
28 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Oldham 250
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Thank you so much Rachel for making our…
Thank you so much Rachel for making our shopping experience so special. You were amazing. 😍
27 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Oldham 250
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Tahera was so helpful and…
Tahera was so helpful and knowledgeable, would highly recommend the perfume shop the service was excellent.
25 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Oldham 250
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
Perfume
Therapy, was absolutely brilliant,went above and beyond to select new fragrances for my family,thank you so much
23 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Oldham 250
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Wonderful wonderful experience
Wonderful wonderful experience. Thank you Tahera for your wonderful customer service. 👏🏽
22 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Oldham 250
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Oooh Tahera was amazing
Oooh Tahera was amazing! Very patient in helping me pick the perfect Christmas gift! Lovely! Will definitely come back again x
22 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Oldham 250
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Tahira was very helpful and an absolute…
Tahira was very helpful and an absolute pleasure to deal with! Amazing job and service 👏🏽
18 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Oldham 250
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
My product came dinted this was a…
My product came dinted this was a deodorant this was meant to be a gift
3 novembre 2025
Réponse de The Perfume Shop - Oldham 250
Hi,
I am really sorry to hear about the experience you had recently. Please pop in touch via email at reviews@theperfumeshop.com so a member of our team can look into this for you.
Kind regards,
The Perfume Shop
The staff the oldham branch was very…
The staff the oldham branch was very helpful and very polite too even online products came within 2 days
19 septembre 2025
Réponse de The Perfume Shop - Oldham 250
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Asima was lovely and was very…
Asima was lovely and was very supportive helping me choose the perfect gift. Thank you
8 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Oldham 250
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Amazing customer service from Taheera
Amazing customer service from Taheera
Very helpful
27 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Oldham 250
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Tahera was so very helpful to us
Tahera was so very helpful to us. We came in to test a few perfumes however due to her knowledge of offers and bargains we ended up buying a perfume gift set and another item.
She even wrapped our gift free of charge. Exceptional customer service thanks again.
27 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Oldham 250
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
The service was excellent
The service was excellent! Asima, sales advisor, was patient, kind and extremely helpful when choosing a perfume for my wife! Will definitely be returning!
26 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Oldham 250
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
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