The Perfume Shop - Oxford Westgate 372 Avis 

59
TrustScore 4.5 sur 5

4,7

Oxford Westgate, Unit 51, Westgate Shopping Centre, OX1 1PE OXFORD, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing service provided by Ishaq. He was very friendly and very patient with me choosing perfume for my family, ended up buying 3 perfumes.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited the perfume shop two days ago & today as well, to buy perfumes for my sister & my boyfriend’s mum. I experienced great customer service by Jamie he was extremely nice & helpful, he knew exac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a 5* experience from Pele at the Oxford Westgate store. He was very knowledgeable, helpful, and just an all around nice person. He offered extensive product knowledge, thoroughly explained the mem... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I thought I will receive sample of perfume but I didn’t get anything, the last spice bomb I bought was because the sample was being sent to me. So I appreciate samples alot, it makes me know more frag... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Oxford Westgate, Unit 51, Westgate Shopping Centre, OX1 1PE, OXFORD, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

59 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(59)

35 264 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing service provided by Ishaq

Amazing service provided by Ishaq. He was very friendly and very patient with me choosing perfume for my family, ended up buying 3 perfumes.

14 juillet 2026
Avis spontané
Logo de The Perfume Shop - Oxford Westgate 372

Réponse de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

The staff in the Oxford store were so…

The staff in the Oxford store were so very helpful when myself and my daughter were treating ourselves to a new perfume

1 juillet 2026
Logo de The Perfume Shop - Oxford Westgate 372

Réponse de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Esha was amazing today

Esha was amazing today. So lovely. Helpful, new her perfumes well. Totally honest.very professional.

14 juin 2026
Avis spontané
Logo de The Perfume Shop - Oxford Westgate 372

Réponse de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Good deals kind staff

Good deals kind staff

2 juin 2026
Avis spontané
Logo de The Perfume Shop - Oxford Westgate 372

Réponse de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Had a really good experience in this…

Had a really good experience in this store. Pele in particular was incredibly polite, knowledgeable and helpful with finding what we were looking for. Great customer service 👏 👌

23 mai 2026
Avis spontané
Logo de The Perfume Shop - Oxford Westgate 372

Réponse de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Pele was super helpful!

25 mai 2026
Avis spontané
Logo de The Perfume Shop - Oxford Westgate 372

Réponse de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Ishaq was an absolutely lovely help

Ishaq was an absolutely lovely help! so sweet and made the whole experience very enjoyable 10/10

24 mai 2026
Avis spontané
Logo de The Perfume Shop - Oxford Westgate 372

Réponse de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Pele and Anafeesa are super excellent…

Pele and Anafeesa are super excellent in what they do, they helped me pick the perferct fragrance for my boyfriend and he loved it.

15 mai 2026
Avis spontané
Logo de The Perfume Shop - Oxford Westgate 372

Réponse de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Lovely experience today with pele and…

Lovely experience today with pele and nafeesa xx

15 mai 2026
Avis spontané
Logo de The Perfume Shop - Oxford Westgate 372

Réponse de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great service

Great service

15 mai 2026
Avis spontané
Logo de The Perfume Shop - Oxford Westgate 372

Réponse de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Good treatment

Good treatment, great team, and fast delivery as well ( Oxford west gate shop), thank you!

4 mai 2026
Logo de The Perfume Shop - Oxford Westgate 372

Réponse de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Top tier experience

Pelé was very knowledgeable, delightfully pleasant to talk to, and very patient with me as I didn’t really know anything about perfume. 10/10 will shop here again!

8 mai 2026
Avis spontané
Logo de The Perfume Shop - Oxford Westgate 372

Réponse de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Wonderful shop

Wonderful shop! Great scents! Pele was amazing while assisting me to find the right fragrance for my son. Pleasant experience every time I enter this shop! Thank you so much!

6 mai 2026
Avis spontané
Logo de The Perfume Shop - Oxford Westgate 372

Réponse de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Pele was super helpful with his…

Pele was super helpful with his suggestions of fragrances and very knowledgeable. Top notch customer service ☺️

4 mai 2026
Avis spontané
Logo de The Perfume Shop - Oxford Westgate 372

Réponse de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great customer service and very…

Great customer service and very friendly, definitely recommend

2 mai 2026
Avis spontané
Logo de The Perfume Shop - Oxford Westgate 372

Réponse de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Really helpful member if staff Pele

Really helpful member if staff Pele
Listened and found a fragrance that we liked and we joined the membership on his recomendation.

2 mai 2026
Avis spontané
Logo de The Perfume Shop - Oxford Westgate 372

Réponse de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Superb service from the Oxford team…

Superb service from the Oxford team -beautiful wrapping by Pele. Thanks so much!

27 avril 2026
Avis spontané
Logo de The Perfume Shop - Oxford Westgate 372

Réponse de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Pele

Pele, you are a star! Thank you for great service 🙂

25 avril 2026
Avis spontané
Logo de The Perfume Shop - Oxford Westgate 372

Réponse de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

really great service and hospitality

really great service and hospitality. will definitely come here again!

22 avril 2026
Avis spontané
Logo de The Perfume Shop - Oxford Westgate 372

Réponse de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

The staff are so helpful

The staff are so helpful and kind someone called James served me and he was incredibly helpful would 100% go back

19 avril 2026
Avis spontané
Logo de The Perfume Shop - Oxford Westgate 372

Réponse de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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