I had a fantastic experience at the shop, thanks to Ishaq! He was incredibly friendly, patient and helpful throughout my visit. He took the time to show me different fragrances, explain the option... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementOxford Westgate, Unit 51, Westgate Shopping Centre, OX1 1PE OXFORD, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Can I say how knowledgeable Adele is. I went in to the Oxford store while I was passing through to get some ideas for a birthday gift for my partner, I went away with some ideas of what to get after... Voir plus
L'entreprise a répondu
I went to the perfume shop and was approached by lovely gentleman called Ishaq.Hewas very kind, patient and helped me find perfume. Overall very good service by him and I will be back to do more shopp... Voir plus
L'entreprise a répondu
Ishaq was lovely to us very informative about all the perfume . He helped us decide which perfume suited to our preferences and was really helpful we recommend him to everyone .
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Oxford Westgate, Unit 51, Westgate Shopping Centre, OX1 1PE, OXFORD, Royaume-Uni
4,8
Excellent
72 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Knowledgeable and attentive
Can I say how knowledgeable Adele is.
I went in to the Oxford store while I was passing through to get some ideas for a birthday gift for my partner, I went away with some ideas of what to get after spending 15 minutes trying a few out, Adele knew what scents to try after I'd given her an idea of what she already wore. I came back after browsing Westgate to find Adele and settled on pink glaze by YSL. What a great pick as my partner loved it. Spot on from Adele and her team. ⭐ ⭐ ⭐ ⭐ ⭐
6 octobre 2026
Avis spontané
Réponse de The Perfume Shop - Oxford Westgate 372
Hi Gzilla,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
It was a great experience to purchase…
It was a great experience to purchase from here and Ishaq is a great person. Whenever you come to London buy from here
19 octobre 2026
Avis spontané
Réponse de The Perfume Shop - Oxford Westgate 372
Hello Tulika,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
For me im so happy to buy parfume here…
For me im so happy to buy parfume here because the costumer servisu is friendly and helpful make it easy to find something that you want.(Ishaq is so helpful)
14 octobre 2026
Avis spontané
Réponse de The Perfume Shop - Oxford Westgate 372
Hello Marshanda,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Ishaq was very helpful
Ishaq was very helpful. He was available to help us find a new perfume. Overall great customer service provided. Very happy with my parchase and free gift.
19 octobre 2026
Avis spontané
Réponse de The Perfume Shop - Oxford Westgate 372
Hello Tatiana,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Excellent service from Ishaq at The Perfume Shop, Oxford!
I had a fantastic experience at the shop, thanks to Ishaq! He was incredibly friendly, patient and helpful throughout my visit. He took the time to show me different fragrances, explain the options and help me find the right gift set without making me feel rushed or pressured.
He also helped me get a great discount and was very generous with fragrance samples, which was such a lovely touch.
It’s rare to come across someone who genuinely makes shopping such an enjoyable experience. Thank you! Excellent customer service, and I’ll definitely be back as I already have a few more ideas for next gifts.
17 octobre 2026
Avis spontané
Réponse de The Perfume Shop - Oxford Westgate 372
Hello Anna,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
I went to the perfume shop and was…
I went to the perfume shop and was approached by lovely gentleman called Ishaq.Hewas very kind, patient and helped me find perfume. Overall very good service by him and I will be back to do more shopping soon.
17 octobre 2026
Avis spontané
Réponse de The Perfume Shop - Oxford Westgate 372
Hi Iria,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Asha was the nicest person everrr
Asha was the nicest person ever and very helpful. out of all the perfume shops ive been to, she was definitely the best. GIVE HER A RAISE IMMEDIATELY!
15 octobre 2026
Avis spontané
Réponse de The Perfume Shop - Oxford Westgate 372
Hello Shúbh,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Ishaq was lovely to us very informative…
Ishaq was lovely to us very informative about all the perfume . He helped us decide which perfume suited to our preferences and was really helpful we recommend him to everyone .
15 octobre 2026
Avis spontané
Réponse de The Perfume Shop - Oxford Westgate 372
Hi Dosha,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Went in to have a look at some of the…
Went in to have a look at some of the deals they had on (which were amazing btw) I was served on the till by Adele who was absolutely amazing she let me know about student deals that were on and they even had a little game out that was super fun. The service by Adele at the till was so great I will definitely be returning !
7 octobre 2026
Avis spontané
Réponse de The Perfume Shop - Oxford Westgate 372
Hi Katie,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
I visited the Oxford branch today
I visited the Oxford branch today. I had the pleasure of being helped by Morgan. She was amazing. She put up with my terrible jokes and banter, was really knowledgeable, and answered my questions. When she didn't know, she said so, and went to find the answer. I ended up buying a bottle of Mont Blanc Explorer. She's a credit to your company and deserves all the good things in life.
21 septembre 2026
Avis spontané
Réponse de The Perfume Shop - Oxford Westgate 372
Hello Mark,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
My name Marcos , the perfumeshop the best prices
I buy from the perfumeshop for 15 years , the best price and customer service
12 août 2026
Réponse de The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Had the best experience
Had the best experience. Ishaq gave be first class service.
11 août 2026
Avis spontané
Réponse de The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing service provided by Ishaq
Amazing service provided by Ishaq. He was very friendly and very patient with me choosing perfume for my family, ended up buying 3 perfumes.
14 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff in the Oxford store were so…
The staff in the Oxford store were so very helpful when myself and my daughter were treating ourselves to a new perfume
1 juillet 2026
Réponse de The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Esha was amazing today
Esha was amazing today. So lovely. Helpful, new her perfumes well. Totally honest.very professional.
14 juin 2026
Avis spontané
Réponse de The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a really good experience in this…
Had a really good experience in this store. Pele in particular was incredibly polite, knowledgeable and helpful with finding what we were looking for. Great customer service 👏 👌
23 mai 2026
Avis spontané
Réponse de The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Pele was super helpful!
25 mai 2026
Avis spontané
Réponse de The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.