My granddaughter and I were served by Abi. She was very helpful and had a lovely manner towards me and my granddaughter, (aged 10), who was buying perfume for her mum. She gift wrapped our purchase be... Voir plus
L'entreprise a répondu
Unit 40, St. John�s Centre, PH1 4UX PERTH, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
My granddaughter and I were served by Abi. She was very helpful and had a lovely manner towards me and my granddaughter, (aged 10), who was buying perfume for her mum. She gift wrapped our purchase be... Voir plus
L'entreprise a répondu
I would like to sincerely thank Naila for her wonderful customer service. She is an incredibly kind, friendly, and welcoming person. She perfectly understood the fragrances I was looking for, both f... Voir plus
L'entreprise a répondu
Hi was served by Naila and bought perfume for my daughters birthday. She was very helpful and cheery she even gave my husband some samples for being so patient .
L'entreprise a répondu
Friendly face, great personality- served by Naila. Helped us find bargains, sampled plenty, pointed us in right direction to qualify for free gift and a little mini perfume with any choice. Left ver... Voir plus
L'entreprise a répondu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 40, St. John�s Centre, PH1 4UX, PERTH, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Naila was extremely helpful. Her cheerful energy brightened my day and made the sale a wonderful experience.

Réponse de The Perfume Shop - Perth 47
NAILA was fantastic, very helpful and not trying to sell you anything so she can move on to next customer, we all had that before..!!
Felt she went that extra mile so I bought the right gift.,
I definitely be back 👌

Réponse de The Perfume Shop - Perth 47
Naila’s customer service was excellent. She was very helpful and chatty. She was also knowledgeable and told me about the offer on your birthday month, which I didn’t know about. It was a pleasant experience

Réponse de The Perfume Shop - Perth 47
Abi was great, helped us find exactly what we were looking for and suggested some new fragrances based on what we already liked.

Réponse de The Perfume Shop - Perth 47
The store and staff are friendly and professional. Proactive to help select your perfect perfume.
Naila was fantastic, up beat, friendly and very helpful with her approach to customers. Thank you so much.

Réponse de The Perfume Shop - Perth 47
Hi was served by Naila and bought perfume for my daughters birthday. She was very helpful and cheery she even gave my husband some samples for being so patient .

Réponse de The Perfume Shop - Perth 47
Naila is Brilliant! We received a great service! See you again! Highly recommend to everyone to visit the store and get best service! :)

Réponse de The Perfume Shop - Perth 47

Réponse de The Perfume Shop - Perth 47
Morven the best customer service! She should be the manager ! I was buying a CK man gift for someone she helps me a lot! Well done for her!

Réponse de The Perfume Shop - Perth 47
My husband and I love this store, all ladies who work there are so friendly and helpfull, so buying a perfume anywhere else will fell like a cheating 🫣😅 On our last shopping we were served by Naila, lovely lady with huge sense of humour 😊 We will definitely go back there, as we do, over and over again, at least twice a month 😂

Réponse de The Perfume Shop - Perth 47
I was made to feel welcome and Naila took her time going through the different aftershaves that might suit me and let me smell them. As I don't wear aftershaves often so I was not quite sure what might suit me. Naila made me feel relaxed and helped me to choose what one may suit me and had a laugh whiles doing so.

Réponse de The Perfume Shop - Perth 47
When shopping for a new scent I was helped by a lovely, polite and well spoke young women called Naila who also gave me some great advice

Réponse de The Perfume Shop - Perth 47
Perfect reception. Naila was very helpful. Lovely experience

Réponse de The Perfume Shop - Perth 47
Was served by Morven who was lovely and helped me pick the perfect gift! Great customer service. 5*

Réponse de The Perfume Shop - Perth 47
Served by Abi. Fantastic member of staff helped me with all my questions and let me try many out. What a star ⭐

Réponse de The Perfume Shop - Perth 47
I visited the Perth store today and was served by Naila and she was amazing spent time helping me choose the best scent for me
She was friendly and knowledgeable
Great shopping experience
I will he back
Thankyou Naila

Réponse de The Perfume Shop - Perth 47
shopping experience was amazing, both chole and naila were amazing at helping me and helping pick out the best scent for me. would highly recommend going back. will be recommending to family and friends. spot on customer service.

Réponse de The Perfume Shop - Perth 47
Was served by Morven who helped me to select a new perfume for myself that I would never have looked at before. Now have a lovely summer smell, just need summer now.

Réponse de The Perfume Shop - Perth 47
I went shopping for perfume today, I really liked the service of Naila. The perfume is great and the service is wow😍

Réponse de The Perfume Shop - Perth 47
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.