I went into the shop looking for a sweet perfume. Emily was very efficient and let me test a perfume. It was just what I was looking for. Excellent customer service
Établissement
Changer d'établissementThe Perfume Shop, Unit GS06, Rushden Lakes Shopping Park, NN10 6FH RUSHDEN, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Went into to buy some Christmas presents and Emily served me. She was very professional and helpful. Gave me lots of advice for what I was looking for. Very pleased with my purchases.
L'entreprise a répondu
Angel has been phenomenal - so approachable, knowledgable and helpful. Angel knew I was in store for research and she helped me find scents based on things I like and helped me find potential afters... Voir plus
L'entreprise a répondu
Jalil has amazing customer service! He is so patient and takes the time to explain the differences between the perfumes, which makes choosing so much easier. He also makes you feel comfortable in the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
The Perfume Shop, Unit GS06, Rushden Lakes Shopping Park, NN10 6FH, RUSHDEN, Royaume-Uni
4,8
Excellent
67 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Cheap and good quality
Every time I go in, cheap prices, lovely staff, always get freebies. Whats not to love 🤗
29 novembre 2025
Réponse de The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Holly was excellent....extremely…
Holly was excellent....extremely friendly and found the products we wanted instantly, whilst recommending others to try.
28 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Was assisted by Holly who was a delight…
Was assisted by Holly who was a delight in helping choose gifts.
22 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Amazing service from start to finish
Amazing service from start to finish! I was served by Amber, I believe she’s the store manager, and she made my experience in store wonderful! Definitely will visit again a great addition to the lakes!
18 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Great service
Great service with excellent sales skills highly recommend, went in with no idea what to get, came out with two great deals for my husband and son for Christmas, will be back
11 novembre 2025
Réponse de The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Emily at the Rushden Lakes shops was…
Emily at the Rushden Lakes shops was absolutely amazing, helping us find the best birthday present for my sister of a mini perfume set and the gift wrap was amazing. Big thank you!!
8 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
We recently purchased perfumes worth…
We recently purchased perfumes worth £260 from the Rushden Lakes store and were assisted by Angel. She was absolutely wonderful. The atmosphere of the store was warm and welcoming, and Angel’s service made the experience even better. She was friendly, patient, and genuinely helpful. My partner and I truly appreciated the way she assisted us. Thank you for making our visit special!
7 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Rushden Lakes 376
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
Great service from Holly at rushden…
Great service from Holly at rushden lakes. Great experience due to Holly’s customer service.
31 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Rushden Lakes 376
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Great customer service!
I was served by Holly who was super helpful and friendly!
28 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Rushden Lakes 376
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Really pleased with my new scent
Really pleased with my new scent. Holly was fantastic. Really thoughtful and knowledgeable & both staff members knew how to make us feel welcome. Hubby and I enjoying our scents 👍🏼
25 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Rushden Lakes 376
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
I had a lovely experience at the…
I had a lovely experience at the perfume shop in rushden lakes today. Holly served me today and she was so lovely and polite! She was so kind and really helped me as i need to exchange one of my items but she was so helpful!
17 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Rushden Lakes 376
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Holly approached us when we arrived in…
Holly approached us when we arrived in a very friendly manner and asked if we needed any help. She listened to what we were looking for and gave us lots of suggestions to be able to pick out the perfect gift.
12 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Emily And Angel, Rushden Lakes Store
Emily is very good at her job, helping me to chose which cologne to buy, showing me the best deals which im thankful for. Angel was an amazing server thank you, both very polite and lovely thankyou guys xx
11 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Excellent customer service with a smile....
On a miserable rainy day I popped into The Perfume Shop at Rushden Lakes and was delighted with how friendly, knowledgeable, helpful and the overall fab customer service I received from Eden and Amber. I commented to them how lovely they were and it makes a change compared to some shops I go into as I hate bad customer service so I always ensure I tell anyone that give me service with a smile, as it makes all the difference. Thanks girls I will be back and will recommend to all my family and friends!
3 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
honestly the best job i’ve ever worked…
honestly the best job i’ve ever worked at, always have great offers on ! and the management is so lovely! also the team here were so welcoming and supportive
7 septembre 2025
Avis spontané
Réponse de The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your positive review! We appreciate you and hope you have a lovely day.
The Perfume Shop
I was served by Emily today
I was served by Emily today, she was very honest with me and help me make the right purchase hope to be served by her again!
27 août 2025
Avis spontané
Réponse de The Perfume Shop - Rushden Lakes 376
Hello,
Thank you so much for your kind review, we hope to serve you again soon!
Jasmyn
The Perfume Shop
Helpful
Hi, the assistant in store was helpful and friendly.
He helped order in the aftershave I wanted as a gift.
5 août 2025
Réponse de The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
I feel so welcomed when I walk in the…
I feel so welcomed when I walk in the store, the staff are really friendly and helpful, they also have great discounts and the staff are always making sure we get a good deal.
8 août 2025
Avis spontané
Réponse de The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your review! We appreciate your kind words and thank you so much for shopping with The Perfume Shop.
The Perfume Shop
Great Expeirence
Really approachable, helpful staff really attentive to customers. Stunning store, got what I was looking for & explored new fragrances too! Will return next time ☺️
8 août 2025
Avis spontané
Réponse de The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your review! We appreciate your kind words and thank you so much for shopping with The Perfume Shop.
The Perfume Shop
Réponse de The Perfume Shop - Rushden Lakes 376
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.