Yet again Justine was absolutely fantastic, kind and genuine. She was very accommodating with our time in the shop. Great service and great prices. Thank you
Établissement
Changer d'établissementUnit 16, The Bridges Shopping Centre, SR1 3LB SUNDERLAND, GB
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Lisez les avis des autres
Love the staff in the shop so helpful and lovely manners, Justine was amazing and help with all my perfum/aftershave needs and gift wrapped my goodies
L'entreprise a répondu
Thank you to Liz she's been sooo helpful and she's given us a great deal
L'entreprise a répondu
Was served by a lovely lady called angel in sunderland perfume shop at the bridges. 10/10 service cannot recommend enough. I was explaining to her how i recently got married and felt homesick since i... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 16, The Bridges Shopping Centre, SR1 3LB, SUNDERLAND, Royaume-Uni
4,9
Excellent
211 avis
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Abbie was really helpful and helped me…
Abbie was really helpful and helped me find what I wanted.
30 mai 2026
Avis spontané
Yet again Justine was absolutely…
Yet again Justine was absolutely fantastic, kind and genuine. She was very accommodating with our time in the shop. Great service and great prices.
Thank you
30 mai 2026
Avis spontané
Sharon was great highly recommend…
Sharon was great highly recommend thanks alot
30 mai 2026
Avis spontané
Angel was amazing
Angel was amazing, she helped me find exactly what I wanted for myself and also a gift for my husband from our son on Father’s Day!
29 mai 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Nice Customer service
Was a great experience in the way I was attended to ☺️
28 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Love the staff in the shop so helpful…
Love the staff in the shop so helpful and lovely manners, Justine was amazing and help with all my perfum/aftershave needs and gift wrapped my goodies
28 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff were lovely went out there way to…
Staff were lovely went out there way to help . Sharon is beautiful person . Definitely be back again X
28 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Justine was very helpful
Justine was very helpful! Amazing service thank you!
28 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service
Amazing customer service, amazing deals and really helpful giving advice, I was served by angel and she was lovely.
27 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service lovely happy…
Excellent customer service lovely happy salesman Sean x
27 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic service by Angel
Fantastic service by Angel. Not pushy at all. Helped with all my queries and purchases. Friendly and extremely helpful. Will defo be back
26 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I love this shop they have all the…
I love this shop they have all the perfumes, i always buy my perfumes there, i highly recommend, their costumer service is amazing, today i was served by angela, she was really nice and gave me some free samples ❤️
25 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
amazing experience with a women called…
amazing experience with a women called angel and a man called sean lovely staff and friendly staff xxx
good laugh and conversation
24 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Coming into the store today and we were…
Coming into the store today and we were greeted by the wonderful Angel. She was wonderful and was so helpful when we wanted to make a purchase or test. Thank you
23 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Angel from the sunderland store was…
Angel from the sunderland store was lovely, good prices and great service
23 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a great shopping experience in…
I had a great shopping experience in this store. Justine served me and was very helpful with great suggestions!
23 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Shaun from Sunderland the bridges was…
Shaun from Sunderland the bridges was amazing great service
23 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I love this perfume
I love this perfume. Wore it since I was a kid. Sneaky a spray from my friends mother’s bottle. Still love wearing it. But I find the iconic bottle has gone and now just in a square bottle. Plus I’m sure they have diluted the fragrance as a spray or 2 was powerful. Now it seems you need a good spray. Regardless I still love it. I ordered it online from the perfume shop and delivery was so quick. Well pleased.
18 mai 2026
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolute pleasure to deal with Justine…
Absolute pleasure to deal with Justine very knowledgeable and brilliant customer service
22 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing experience in the perfume shop…
Amazing experience in the perfume shop today. I’m an awkward customer and very indecisive. Sharon was so helpful and patient especially since I had three very energetic children with me. Will be returning to the Sunderland bridges store
22 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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