The Perfume Shop - Surrey Quays 320 Avis 

I always have a fantastic experience whenever I visit this perfume shop, thanks to Mai. She is incredibly friendly, knowledgeable, and always takes the time to help. Mai is always happy to tell me about the newest perfumes, explaining the different fragrances and helping me find the perfect scent.

Her excellent customer service and genuine passion for perfumes make every visit enjoyable. She never rushes me and always makes me feel welcome. Thanks to her recommendations, I’ve discovered some wonderful new fragrances. Mai is a real credit to the shop, and I highly recommend asking for her if you visit!

Mai served me today. Everything was great. She offered me a travalo as what I wanted wasn’t in stock. Happy to leave with something.

I am a very concerned person when it comes to customer service, but I was amazed today at the beautiful service I got from Carola. She is exceptional. I bought more than my budget. She is so lovely and warm. She deserves everything good and money raise. I love her already.

Carola is so amazing, she is a star. So helpful and great customer service experience

Carol is always patient helpful i always come out with a perfume carol does not rush me always friendly and welcoming

I expected to receive my perfume in the post. Still hasn't arrived.
I went to Surrey Quays branch gor a refund. I didn't get one. They wanted me to wait longer. Got an apology & 3 small Dior samples.
I purchased another bottle of same perfume.

Mai много добре обслужва много е учтива благодаря ти за помоща.

Brilliant customer service from Pauline. Every time I buy something Pauline is always there to help.

I've been buying stuff from this shop for quite some time and these beautiful ladies, Tanzena and Pauline from surrey store, who have been very helpful, confident and patient with their Job and they help me give good recommendations for gifts for my special family and friends. I recommend a pay rise and treats for them.

Pauline was amazing so helpful pointed out best buys and signature notes of perfumes so we could make an informed and money wise purchase top staff member number one lady .❤️

Rumy was incredibly helpful, kind, and sweet. She provided excellent service and made my experience so much better. Thank you, Rumy!

Surrey quays se16

The ladies in there are the best ever Pauline/ Carole /Rume

Really are the best customer service will always go surrey quays Girls in there are lovely and happy

Mai (Surrey Quays Shopping Center Branch) has been incredible, this is probably the 5th time she listens and find the right flagrance for me! Mai thinks on her feet, knows the ingredients, knows the products, explores wuth joy and is so happy to keep going till you find the dream flagrance. We went through 15 perfumes and left with two. Mai you are the dream! thank you so much once again, Saby ( Chloe and Dior 😀)

Went in looking around ended up purchasing two really nice perfumes huge thank you to pauline and ruby helped gift wrap and guided us super well will be back again thank you!

Great experience. I had a love2shop e-gift card and was having a hard time using it. I came into the Surrey Quays centre and to the Perfume Shop and Mai helped me to order a physical gift card. I came back today to use it on my favourite YSL Opium. Her patience and excellent customer service is to be commended. Thank you Mai and Pauline for your patience and professionilism.

Amazing service from Mai - great help with choosing the perfect gift for my mother and was very patient and helpful!

Had a great customer service. Mai awesome

5/5 Service from Mai, she was very helpful in helping me find a perfume for my mum's birthday.

Mai has been more than amazing, she has a way of getting my sis and I to buy more, I can never come into this store without buying. She is simply the best and her customer service is top-notch.