I have come into the store 3 times and every time I have been met by the wonderful Angelina! She is kind, professional and patient! I always have a great experience, definitely recommend coming into t... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2.29C, St Nicholas Way, St Nicholas Shopping Centre, SM1 1AX SUTTON, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Beverley was so hopeful in store and I left with my perfume and a little travel perfume as well
L'entreprise a répondu
Came in today to get an aftershave for my brothers Birthday. I had a great experience. Beverley was extremely helpful and showed me which scents were most popular. She wrapped the gift beautifully. De... Voir plus
L'entreprise a répondu
I had an amazing experience at The Perfume Shop thanks to Raluca. She provided exceptional assistance with purging and finding the right fragrance for me. Raluca was knowledgeable, patient, and really... Voir plus
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 2.29C, St Nicholas Way, St Nicholas Shopping Centre, SM1 1AX, SUTTON, Royaume-Uni
4,7
Excellent
41 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Angelina is by far the best sales…
Angelina is by far the best sales person I've bought from this year. She was patient and helped me make the best choice of perfume. I recommend her! I'll come buy again!
17 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Sutton 88
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Fantastic Angelina was great x
17 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Sutton 88
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Angelina is the best . friendly and professional !
Angelina is the best !
17 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Sutton 88
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Excellent customer service
Raluca was so helpful and wrapped my perfumes brilliantly! Thank you so much for the great service!
14 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Sutton 88
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Best service by Amelie .
13 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Sutton 88
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Réponse de The Perfume Shop - Sutton 88
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Really helped with getting wedding…
Really helped with getting wedding favours ! Knowledgeable and friendly staff. Great recommendations!
16 août 2025
Avis spontané
Réponse de The Perfume Shop - Sutton 88
Hi,
Thanks for your review! We appreciate you and thank you for shopping with us.
The Perfume Shop
Angelina and Beth are amazing!
Angelina and Beth are amazing! Very helpful and offered great advice and suggestions! Would recommend!
16 août 2025
Avis spontané
Réponse de The Perfume Shop - Sutton 88
Hi,
Thanks for your review! We appreciate you and thank you for shopping with us.
The Perfume Shop
Excellent service from Bethan at Sutton store
Excellent service today from Bethan at Sutton store. Very patient helpful and ensured we got exactly what we wanted. She went above and beyond to meet our needs. Thanks Bethan, we are so chuffed
14 juin 2025
Avis spontané
Réponse de The Perfume Shop - Sutton 88
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
got some nice perfume
got some nice perfume. raluca at the desk was very helpful and gave some very good tips
13 juin 2025
Avis spontané
Réponse de The Perfume Shop - Sutton 88
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Perfume Shop Sutton, Surrey.
Each time I've visited the Perfume Shop, the ladies have been very courteous & helpful. Amélie & her colleague always smile when you walk in & are very obliging.
1 juin 2025
Réponse de The Perfume Shop - Sutton 88
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Raluca was great at giving her opinions…
Raluca was great at giving her opinions on which perfume smells the greatest which allowed me to make my purchase much easier fabulous customer experience
9 mai 2025
Avis spontané
Réponse de The Perfume Shop - Sutton 88
Thank you for your positive review!
The Perfume Shop.
I LOVE THIS SHOP IN SUTTON
I LOVE THIS SHOP IN SUTTON. BEVERLEY IS "SIMPLY THE BEST" SHE IS SO KIND, CHEERFUL, PROFESSIONAL AND WELCOMING. I LOVE SHOPPING FOR MY FRAGRANCES AS A REGULAR CUSTOMER. THANKS
17 avril 2025
Avis spontané
Réponse de The Perfume Shop - Sutton 88
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Sutton branch
I had a great experience with Charlotte at the Sutton branch. She was kind, patient and knew exactly what I wanted. After choosing a perfume, she wrapped it beautifully. Great service, will definitely be returning. Thank you Charlotte!
22 mars 2025
Avis spontané
Réponse de The Perfume Shop - Sutton 88
Hello,
Thank you for your kind words! We're so glad you had a positive experience at our Sutton branch. We appreciate you taking the time to share your feedback. We strive to provide excellent customer service and are delighted to hear that you found our staff helpful. We hope to see you again soon!
Kind regards,
Jasmyn
Angelina was brilliant
Angelina was brilliant especially so late on a Saturday evening. The store is immaculate and the whole process was smooth.
8 mars 2025
Avis spontané
Réponse de The Perfume Shop - Sutton 88
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Very friendly helpful staff.
Very friendly helpful staff.
They had good knowledge and were able to help me choose an excellent perfume
22 janvier 2025
Réponse de The Perfume Shop - Sutton 88
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
The staff are so lovely and very…
The staff are so lovely and very helpful as one of Sutton’s best smelling bloke 😉 Thanks to the Perfume shop Sutton 💙
28 février 2025
Avis spontané
Réponse de The Perfume Shop - Sutton 88
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
I had an amazing experience at The…
I had an amazing experience at The Perfume Shop thanks to Raluca. She provided exceptional assistance with purging and finding the right fragrance for me. Raluca was knowledgeable, patient, and really took the time to understand my preferences. Her help made the whole process easy and enjoyable. Highly recommend her service if you’re looking for great advice and a personalized shopping experience at there Sutton branch! Thank you, Raluca!
2 février 2025
Avis spontané
Raluca was amazing and so patient…
Raluca was amazing and so patient showing us multiple different scents and gifts that come with the perfumes. Thank you so much (Sutton branch) x
2 février 2025
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.