We had a wonderful experience at The Perfume Shop in the Tooting branch. Mary provided outstanding customer service from start to finish. We bought Prada Paradoxe Intense, and she was so friendly, pa... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement19 High Street, SW17 0SN LONDON, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Nothing i dislike it’s u ask for samples no never got none u will gt them with ur order just done order yesterday and another one today cnt get samples how do u no what it’s like
L'entreprise a répondu
I had an amazing experience yesterday at the Tooting store thanks to Doreen. Her customer service was honestly the best I’ve ever received. She was so sweet, friendly, and helpful, and she made me fee... Voir plus
L'entreprise a répondu
I' m an avid fan of Perfume shop in Tooting broadway. The perfume attendants like Samira and Abdul has always been accomodating and helpful in the wise choice of fragrances. They will always update me... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Coordonnées de contact
19 High Street, SW17 0SN, LONDON, Royaume-Uni
4,8
Excellent
126 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brilliant customer service by Doreen in…
Brilliant customer service by Doreen in Tooting Broadway. She was excellent. She answered all my questions and she was very patience. I am happy 😊
25 avril 2025
Avis spontané
Réponse de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Great customer service in Tooting Broadway
Great customer service excellent, got served by Tyler in Tooting and was very helpful and courteous.
25 avril 2025
Avis spontané
Réponse de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Doreen
Doreen, Alice & Tyler were excellent today with helping me buy a perfume for my husband’s birthday.
I always come to the Perfume shop in Tooting as the girls are amazing with helping choose the right perfume.
25 avril 2025
Avis spontané
Réponse de The Perfume Shop - Tooting SD 561
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
The way you treat the customer is…
The way you treat the customer is superb. Thanks aisha. I’ll recommend the shop to my friends for sure.
23 avril 2025
Avis spontané
Réponse de The Perfume Shop - Tooting SD 561
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
I came to the branch in tooting
I came to the branch in tooting.
Aysha Gul was very nice and helped me to choose a perfume for partner.
Highly recommend, great service by Aysha Gul.
22 avril 2025
Avis spontané
Réponse de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
The staff are really friendly And…
The staff are really friendly And helpfull you feel really welcomed always Gonna Shop here Great pricing top🥰
17 avril 2025
Avis spontané
Réponse de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Amazing service at Tooting Store
Amazing service at Tooting Store. Thank you Tyler for your amazing service.
17 avril 2025
Avis spontané
Réponse de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Réponse de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
The competant staff and the excellent…
The competant staff and the excellent customer service.
17 avril 2025
Avis spontané
Réponse de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Amazing staff at tooting branch
Amazing staff at tooting branch. Always very helpful and very kind!
13 avril 2025
Avis spontané
Réponse de The Perfume Shop - Tooting SD 561
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Really excellent service from Doreen
Really excellent service from Doreen, she listened to me and gave me exactly what I was looking for.
10 avril 2025
Avis spontané
Réponse de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your kind review! We're delighted to hear you had a positive experience with our team member. We strive to provide excellent customer service and we appreciate your feedback.
Kind regards,
Jasmyn
Lovely service
Lovely service, very fast.
Dorrie in Tooting Broadway very nice and very quick
8 avril 2025
Avis spontané
Réponse de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your kind words! We're thrilled to hear you had a positive experience and appreciate your feedback about our team member Doorie, in Tooting Broadway.
Kind regards,
Jasmyn
Very quick and efficient customer…
Very quick and efficient customer service. The treatment was lovely.
4 avril 2025
Avis spontané
Réponse de The Perfume Shop - Tooting SD 561
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Had an amazing experience at the…
Had an amazing experience at the Tooting branch. Will be back again.
4 avril 2025
Avis spontané
Réponse de The Perfume Shop - Tooting SD 561
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Doreen and Alissia service in tooting
Doreen and Alissia, very kind lovely service. Thank you
3 avril 2025
Avis spontané
Réponse de The Perfume Shop - Tooting SD 561
Hello,
Thank you so much for your kind words! We're so thrilled to hear you had a positive experience with our team.
Best wishes,
Jasmyn
Amazing customer service and very considerate staff…
I went in slightly confused as to what to get for my brother, as a gift. Doreen was extremely helpful and got so many of them for me to smell so that I can make the right choice. She was patient with me and super supportive and understanding(especially when I had to go outside a couple of times for fresh air so that I can smell them right). I would give 5/5 just for Doreen’s amazing help
2 avril 2025
Avis spontané
Réponse de The Perfume Shop - Tooting SD 561
Hello,
We are thrilled to hear about your positive experience! It's wonderful to know that Doreen was able to provide you with such exceptional service. Her dedication to helping you find the perfect gift for your brother is truly commendable. We appreciate your kind words and are proud to have such a dedicated team member.
Best wishes,
Jasmyn
Customer service in the Tooting branch…
Customer service in the Tooting branch is outstanding. They never fail to take care of me and my family when we shop here - they pay close attention to the occasion in which I’m shopping, making my purchases meaningful, delivering to the highest of standard.
30 mars 2025
Avis spontané
Réponse de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your kind words! We're so glad to hear that you've had such positive experiences with our Tooting branch. We strive to provide excellent customer service and we're thrilled that our team has been able to make your shopping experiences meaningful. We appreciate your continued support and loyalty.
Best wishes,
Jasmyn
Natalie from the tooting branch was…
Natalie from the tooting branch was SOOOO LOVELY today, she served me straigjt away, was attentive, understood the assignment. Helped me calculate some of the perfumes I queried about. I would definately buy my perfumes from here again. Packed so beautifully.
28 mars 2025
Avis spontané
Réponse de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your wonderful review! We're delighted to hear about your positive experience at our Tooting branch. We strive to provide excellent customer service and are thrilled that Natalie went above and beyond to help you. We appreciate your kind words and hope to see you again soon.
Kind regards,
Jasmyn
Alice served in the shop in tooting…
Alice served in the shop in tooting excellent service credit to company wonderful many thanks
28 mars 2025
Avis spontané
Réponse de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your kind review and 5-star rating! We're so glad to hear you had a wonderful experience. We appreciate your feedback and will share it with the team.
Kind regards,
Jasmyn
My experience
My experience, was absolutely amazing 💯 l came in the shop was assisted by two wonderful ladies Alice and Doreen l brought more than l came forin for ,only they were so very supportive toward me as a disabled lady please. Thank your staff for a well done job .
I hope their are more people in the world that are so kind .
Many thanks
27 mars 2025
Avis spontané
Réponse de The Perfume Shop - Tooting SD 561
Hello,
We are so happy to hear about your wonderful experience! It's heart-warming to know that our staff went above and beyond to make you feel welcome and supported. We strive to create a positive and inclusive environment for all our customers and it's wonderful to hear that our team members were able to make a difference for you. We will certainly pass your kind words along to Alice and Doreen. Thank you for sharing your experience with us.
Best wishes,
Jasmyn
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.