⭐⭐⭐⭐⭐ Exceptional Customer Service from Nilo and Ro!!!!!! I had such an amazing experience at The Perfume Shop in Union Square, Aberdeen, thanks to Nilo and Ro! Both ladies were absolutely love... Voir plus
Établissement
Changer d'établissementK5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS ABERDEEN, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Mariia is the best ever! Amazing service, knows her stuff super patient and very professional!! Her recommendations were spot on and she even introduced me to some new amazing scents!! Would definitel... Voir plus
L'entreprise a répondu
quality customer service, Thier staff Abi gave a good listening ear to my request/ requirement. I already had an idea of what i wanted and when we spoke, she gave me further content and context and ad... Voir plus
L'entreprise a répondu
Came to the perfume thinking that I was going to get one perfume but ended buying 13 perfumes . It was definitely worth it and put of those will go to my personal collection and a few will be gifts fo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS, ABERDEEN, Royaume-Uni
4,9
Excellent
234 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lauren was so helpful and knowledgeable…
Lauren was so helpful and knowledgeable helped me find the perfect gift for my boyfriend
14 février 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lauren & Saffa were brilliant
Lauren & Saffa were brilliant, can't fault the experience ❤️🐸 Lil' sick me got to sort the V-day present effortlessly.
14 février 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Abi and Mariia were so nice and…
Abi and Mariia were so nice and helpful!! Helping me pick the right perfume!
7 février 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maria and Nilo very nice staff and…
Maria and Nilo very nice staff and lovely xxx ❤️❤️
5 février 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amy and Lauren have been such lovely…
Amy and Lauren have been such lovely help. Wonderful customer experience, would recommend purchasing here again ❤️❤️
3 février 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maria and Saffa were lovely with great…
Maria and Saffa were lovely with great customer service. Good marketers.
1 février 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really good service from Sadia at the…
Really good service from Sadia at the Union Square Aberdeen's store
29 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nilo helped me pick out a great perfume…
Nilo helped me pick out a great perfume for a gift, went in clueless and came out with everything I wanted! Thank you!
28 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nilo and Ro gave a great service and…
Nilo and Ro gave a great service and helped me get a great deal on my purchase. Would definitely recommend the perfume shop because of these two
26 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I found the staff rude
Delivery to the shop was quick but when I went to collect it and had forgotten my id I found the staff rude. I actually at one point said cancel the order then. It was a 60 mile round trip to collect the perfume.Won’t shop The Perfume Shop in Union Square Aberdeen again. Your staff need training in how to treat your customers.
22 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello Jackie,
We’re really sorry to hear about your experience, this is certainly not the standard of service we aim to provide and we completely understand how frustrating this must have been, especially after such a long trip.
Please be assured that we will raise this with our area managers so we can review and improve staff training. We’re always here to listen and learn from feedback like yours to make sure every customer feels welcomed and respected.
Thank you for bringing this to our attention.
Warm regards,
Jasmyn
Such a lovely lady Ro is and so helpful…
Such a lovely lady Ro is and so helpful xx
21 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service.
Excellent service.
Nilo is so lovely. She really worked on us well.
20 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fab experience
Fab experience, Ro was brilliant at helping us find what we wanted
15 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ro was very helpful and a lovely person
Ro was very helpful and a lovely person
11 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Abi was very informative and helpful
Abi was very informative and helpful
7 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your review. It's lovely to hear of your 5* experience and thank you so much for shopping with us.
The Perfume Shop
My experience went well as always and…
My experience went well as always and Maria provided really good service :)
30 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your feedback. It's great to hear of your 5* experience, have a lovely New Year.
The Perfume Shop
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.