Thank you to Scarlett. She did an amazing job in helping me pick a perfume, turn it into a gift set with chocolates and personalised ribbon. All whilst sticking to my budget and helping me get a reall... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 211, The Chimes Shopping Centre, UB8 1LA UXBRIDGE, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Always love shopping from The perfume shop. Amazing discounts and deals. Best recommendations as well. Tina uxbridge branch was so lovely and patient with me
L'entreprise a répondu
Aisha was super helpful and lovely! I came in wanting a smaller perfume to take travelling and I didn’t even realise the travel size bottles were an option! Really good customer service thank you!
L'entreprise a répondu
We were very happy with our experience in shop. We had Ema helping us and she was very great and lovely in assisting us with what we needed. She picked out the very best perfumes in the very best pric... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 211, The Chimes Shopping Centre, UB8 1LA, UXBRIDGE, Royaume-Uni
4,9
Excellent
272 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Had a great time picking out a perfume…
Had a great time picking out a perfume for me. Ema was especially helpful.
24 février 2026
Avis spontané
Réponse de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ema is really good at making me spend…
Ema is really good at making me spend mine money when im here. I like it though* winks
24 février 2026
Avis spontané
Réponse de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from ema
24 février 2026
Avis spontané
Réponse de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ayesha was very polite
Ayesha was very polite, good customer service and help me pick what perfume
24 février 2026
Avis spontané
Réponse de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I visited the Uxbridge store on…
I visited the Uxbridge store on Saturday 21st of February 2026 and Ema helped me massively with ordering a perfume that I wanted. Your willingness to support me and her guidance on how to navigate through my mobile made me feel understood and valued as a customer.
Thank you Ema.
24 février 2026
Avis spontané
Réponse de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The service was great and the 2 ladies…
The service was great and the 2 ladies where very helpful and even wrapped our gift for us. Thank you perfume shop uxbridge
21 février 2026
Avis spontané
Réponse de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing
I would like to say Ayesha was a wonderful saleswoman, very polite and professional and if she didn’t let us go she would have convinced me to become a stakeholder.
16 février 2026
Avis spontané
Réponse de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
the woman was very helpfull and went…
the woman was very helpfull and went out of her way to get me what I was looking for
9 février 2026
Réponse de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Young girl worked on Sunday was very…
Young girl worked on Sunday was very knowledgeable and helpful. She went extra mile to helped us to choose the perfume we were after. She is a credit to the brand.
Thank you.
15 février 2026
Avis spontané
Réponse de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Best service
Best service, perfect ideas for gift hampers, Ema is amazing, best service ever had.
9 février 2026
Avis spontané
Réponse de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ema was amazing
Ema from Uxbridge perfume shop was very helpful letting us try the new scents that we requested. She was extremely friendly and customer service was great
31 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Uxbridge perfume shop
Ema who served us was amazing. Friendly and helpful and nothing was too much trouble.
31 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Uxbridge 83
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
The staff member adshaya was very…
The staff member adshaya was very helpful and allowed me time to decide on which scent to use. Overall excellent experience with the store. Thank you.
4 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Uxbridge 83
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Réponse de The Perfume Shop - Uxbridge 83
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
A massive THANK YOU to Beula who spent…
A massive THANK YOU to Beula who spent her time to explain the perfumes I was looking at. She was very patient and helped me to find the perfume I use to wear as a teenager :) lovely memories and a lovely lady. Made my day. Thank you so much 😊
12 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Uxbridge 83
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
I had such a great experience with…
I had such a great experience with Beula! She was absolutely amazing — so friendly, knowledgeable, and helpful throughout. She helped me find not one, but two incredible new perfumes to add to my collection. I really appreciated her patience and genuine passion for helping me choose the right scents. Couldn’t recommend her enough — thank you, Beula!
4 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Uxbridge 83
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Réponse de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Excellent and stress free service from…
Excellent and stress free service from Beula, who gave me a great deal on an aftershave. Thank you
13 août 2025
Avis spontané
Réponse de The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Great assistance by Beula
Great assistance by Beula. Very friendly with great knowledge of fragrance.
9 août 2025
Avis spontané
Réponse de The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.