The Perfume Shop - Wakefield 117 Avis 

52
TrustScore 4.5 sur 5

4,7

Unit 50, Bishops Walk, The Ridings Shopping Centre, WF1 1YB WAKEFIELD, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff were brilliant, very courteous and took time to show me different perfumes I might like. The 20% made a difference too and I ended up saving £100. Joined the club, but was a bit disappointed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited The ridings at Wakefield and popped into the perfume shop, lovely warm and friendly greeting from Diana and Joe who helped us make a choice of aftershave. Knowledgable about all the products,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a lovely experience at The Perfume Shop on Monday. I stopped by to see what new perfumes they got and ended up buying two fragrances – one for me and one for my husband. Alina was super frie... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visited The Perfume Shop in the Ridings Wakefield The experience buying the perfume we needed was unbelievable. Cortney was one of the best retail staff we have ever been involved with. She Did... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Unit 50, Bishops Walk, The Ridings Shopping Centre, WF1 1YB, WAKEFIELD, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

52 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(52)

34 742 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Always use the perfume shop in the…

Always use the perfume shop in the ridings, wakefield, the staff Alina & Courtney are excellent

19 mars 2026
Avis spontané
Logo de The Perfume Shop - Wakefield 117

Réponse de The Perfume Shop - Wakefield 117

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Wakefield store great staff members and…

Wakefield store great staff members and very helpful, Alina and Courtney and Diana especially

18 mars 2026
Avis spontané
Logo de The Perfume Shop - Wakefield 117

Réponse de The Perfume Shop - Wakefield 117

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Very excellent customer service

Very excellent customer service polite mannerd and affordable prices staff helpful Courtney and Alina

17 mars 2026
Avis spontané
Logo de The Perfume Shop - Wakefield 117

Réponse de The Perfume Shop - Wakefield 117

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Aimee and Diana amazing customer…

Aimee and Diana amazing customer service all round great personalities incredibly accommodating and the honest to god reason i ended up getting the perfume.

7 mars 2026
Avis spontané
Logo de The Perfume Shop - Wakefield 117

Réponse de The Perfume Shop - Wakefield 117

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Recommendations were perfect for the…

Recommendations were perfect for the scenario and both staff in the Wakefield branch were really nice and helpful.

4 février 2026
Avis spontané
Logo de The Perfume Shop - Wakefield 117

Réponse de The Perfume Shop - Wakefield 117

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great online service

20 décembre 2025
Logo de The Perfume Shop - Wakefield 117

Réponse de The Perfume Shop - Wakefield 117

Hi,

Thank you so much for your feedback and kind words. Have a great new year.

The Perfume Shop.

Noté 5 sur 5 étoiles

We visited The Perfume Shop in the…

We visited The Perfume Shop in the Ridings Wakefield
The experience buying the perfume we needed was unbelievable.
Cortney was one of the best retail staff we have ever been involved with.
She Didn’t have the perfume but ordered it for us online. Gave us the packaging as this was a present and two days later it arrived.. no charge for delivery, packaging or free samples x

9 décembre 2025
Logo de The Perfume Shop - Wakefield 117

Réponse de The Perfume Shop - Wakefield 117

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Noté 5 sur 5 étoiles

Diana was exceptional

Diana was exceptional. Extremely helpful and intensive. Pretty eyes

30 novembre 2025
Avis spontané
Logo de The Perfume Shop - Wakefield 117

Réponse de The Perfume Shop - Wakefield 117

Hi,

Thanks for your review! It's great to hear you are happy with your recent experience.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Brilliant friendly service at the…

Brilliant friendly service at the Wakefield store and as we ordered at the till we got free delivery on our item, that arrived within 48 hours.

16 novembre 2025
Logo de The Perfume Shop - Wakefield 117

Réponse de The Perfume Shop - Wakefield 117

Hi,

Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Excellent service

Staff very helpful and friendly over all excellence customer service

4 novembre 2025
Logo de The Perfume Shop - Wakefield 117

Réponse de The Perfume Shop - Wakefield 117

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Courtney was fantastic spoke of…

Courtney was fantastic spoke of different scents and what would work well. Even bought an extra bottle for my partner.
Loverly service and super friendly

11 novembre 2025
Avis spontané
Logo de The Perfume Shop - Wakefield 117

Réponse de The Perfume Shop - Wakefield 117

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

I was served by Saba and wow she was so…

I was served by Saba and wow she was so amazing I can’t wait to come back for more

6 novembre 2025
Avis spontané
Logo de The Perfume Shop - Wakefield 117

Réponse de The Perfume Shop - Wakefield 117

Hi,

Thanks for your feedback. It's great to hear of your experience. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Noté 1 sur 5 étoiles

Went to the shop when they had 20% off…

Went to the shop when they had 20% off to buy perfume with extra gift included. They didn’t had 100ml in store and I wanted to order online by myself . Already had in my basket with free gift when worker told me she can order from her computer . I agreed and asked if I’ll get free gift ? She said yes and we proceed. I received my parcel where I found only perfume with no gift. Customer service don’t want to help with this issue, saying to go to the store which is 30 min away. I just want my free gift. I could bought it by myself or buy from boots. Perfume shop still offering free gift but I didn’t get one. Easy solution - just post to me my promised free gift ! But they decide to ignore . Awful customer service

28 septembre 2025
Avis spontané
Logo de The Perfume Shop - Wakefield 117

Réponse de The Perfume Shop - Wakefield 117

Hi,

I am sorry to hear you did not receive your free gift. Please can you respond to my request for more information?

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Diana and Saba really did well

Diana and Saba really did well, they attended to us well. They are really nice. Good customer service. They both deserve a promotion!

We will be coming back again and again and hopefully they will be on shifts when we do. 😁

3 octobre 2025
Avis spontané
Logo de The Perfume Shop - Wakefield 117

Réponse de The Perfume Shop - Wakefield 117

Hi,

Thanks for your lovely words, we appreciate you!

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

I came to the Wakefield branch and WOW…

I came to the Wakefield branch and WOW i was so shocked with the amazing service we would 100% recommend i cant wait to come back
Thank you Courtney and saba you have been so funny
See you next week haha

25 septembre 2025
Avis spontané
Logo de The Perfume Shop - Wakefield 117

Réponse de The Perfume Shop - Wakefield 117

Hi,

I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.

The Perfume Shop.

Noté 5 sur 5 étoiles

I was served by Courtney at this branch…

I was served by Courtney at this branch she’s been so amazing and helpful honestly couldn’t recommend her enough thank you so much can’t wait to come back !!!! ☺️

24 septembre 2025
Avis spontané
Logo de The Perfume Shop - Wakefield 117

Réponse de The Perfume Shop - Wakefield 117

Hi,

Thanks for your 5* review! We appreciate you.

The Perfume Shop

Noté 5 sur 5 étoiles

All good 🙂

All good , very good service, fast delivery 🙂

8 septembre 2025
Logo de The Perfume Shop - Wakefield 117

Réponse de The Perfume Shop - Wakefield 117

Hi,

We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.

The Perfume Shop

Noté 5 sur 5 étoiles

10/10 customer service!!

I visited The Perfume Shop inside The Ridings Centre Wakefield this morning and were served by Abi and Courtney. They could not have been any more amazing! They were filled with passion, kindness and a whole lot of knowledge. Based on my interaction this morning, i will 100% be returning!

8 septembre 2025
Avis spontané
Logo de The Perfume Shop - Wakefield 117

Réponse de The Perfume Shop - Wakefield 117

Hi,

Thanks for your review. I am so pleased to hear you are happy with our services and thank you so much for shopping with us.

The Perfume Shop.

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